Nomad makes genuinely high quality products, but what really sets them apart is their customer service. Every time I’ve contacted support, they’ve been fast, professional, and most importantly on... See more
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Company details
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Nomad is a consumer electronics and lifestyle products company based in Santa Barbara, California.
Contact info
United States
- support@nomadgoods.com
- nomadgoods.com
Hasn’t replied to negative reviews
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Great company
Great company. Any problems that arose they were quick to just completely send you a brand new item.
Recommended with no ifs nor buts
Nomad makes great products with a classy/ sporty original designs, good quality and durability - but even more importantly, they also have a good support which for one is personal and not AI driven, for the other is focussed on resolving issues to the customers satisfaction; which unfortunately is not granted anymore today with many other companies.
Nomad is a really reliable company
Nomad is a really reliable company, the products are of the highest quality, I highly recommend them and I will definitely buy them again.
I received a Nomad Stratos metal watch…
I received a Nomad Stratos metal watch band black on black as a gift. Really great band for my Apple Watch Ultra. The rubber is flexible and the titanium exterior is beautiful. It's the best of both worlds allowing me to use one watch for the gym and still look great when going out. Nice and light weight as well.
I accidently submitted shipping address
I’ve accidently submitted an order with the wrong shipping address. I’ve reached out Nomad CS and they helped almost immediately to sort it out! Very quick and eficiente CS support.
Real efficient help with enquiries by…
Real efficient help with enquiries by Normad Support ⭐️
Best Customer Service I’ve had in years!
Very helpful, quick to respond, and more than took care of me. They sent me a warranty replacement and when that one had an issue, they issued me credit to purchase a different case. Super helpful, very friendly, and great products. I was helped by Dan in Customer Service, and he was amazing! (For some reason this shows as 4.4/5, but they get a 5/5 in my book)
Prompt customer service response
I had a problem and they did more than…
I had a problem and they did more than amazing to fix my problem. Thanks!
My First Experience with Nomad
I recently made my first purchase with Nomad and encountered a couple of issues. I had trouble applying the promo codes and accidentally entered the wrong shipping address. Thankfully, the customer service team, especially Ozi, was incredibly helpful. They resolved both problems quickly and efficiently, making the whole process smooth and stress-free.
Absolutely perfect case.
Bought the Modern Leather Case for my new iPhone 17 Pro. Decided to live large since I’m retired, so I bought the limited edition Burgandy Horween leather case. It’s stunning, both look and feel. Everything they promised. Luxury. The leather is simply exquisite. And the buttons are *perfect.* Especially the camera button. I use my camera a lot. It’s almost perfectly flush with the TPU bumper. I like that. Every once in a while I click it accidentally. No big deal. I just click the main button above it and camera goes away. This is so preferable to a “cutout” which cheap cases use. I highly recommend this case.
Absolutely great customer service and…
Absolutely great customer service and product. I will buy again from this company.
Lilly was super helpful on this journey…
Lilly was super helpful on this journey of small issue that I had with the order! looove everything about this brand! will def be in my radar to order new stuff from them
Great communication when reached out to…
Great communication when reached out to for customer service.
Hassle-free help...NOMAD is the BEST…
Hassle-free help...NOMAD is the B-E-S-T!
I stupidly ordered the right watchband with the wrong hardware...NOMAD said "No Problem!"
I've been buying "NOMAD" for a long time...rock solid products at a fair price...and the best quality.
Nonad really make a great phone case
These folks really make a great phone case and a nice range too. I am a case addict!! If I had the dilemma of having to choose only one case company Nomad would be it.
The ultimate company to deal with
The ultimate company to deal with. Customer service is excellent, product quality is top, postage is ultra fast & reliable. Highly recommended
Purchased Apple Watch Ultra band and…
Purchased Apple Watch Ultra band and honestly, might have damaged in when installing on my watch. My fault. I reached out to their customer service. They were very understanding and helpful. They offered to use their warranty process to send the band back to them and they sent me a new one. Excellent customer service. Great communication.
Great support as well as great products
Great support as well as great products. All around great company. I have been using Nomad for the last 5 years for variety of products and not a single negative experience
Excellent customer service and quick…
Excellent customer service and quick response!
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