Nolae Reviews 

15,741
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

amazing website. I ordered 2 illit albums and estimated arrival was between July 2nd and July 22nd. the package arrived July 2nd during the after noon and the website hadn't even updated the package t... See more

Rated 3 out of 5 stars

I ordered here multiple times in the past. Usually very good but the delivery time has been SO much longer than it used to be when they were a smaller company. I have placed pre-orders too and at dif... See more

Rated 5 out of 5 stars

I think it's a favorite K-pop shop in Europe🩷, choice in albums and fast delivery (shipping costs a bit expensive but I understand). I love the concept of mystery albums and mystery photocards,�... See more

Rated 5 out of 5 stars

Packaging was exceptionally good. The little stickers included are super cute. I've ordered magazines and they've been wrapped better than some fragile products from other companies. Overall q... See more

Company details

  1. Music Store
  2. CD Store

About Nolae

Written by the company

Nolae is a European K-Pop Shop, with the mission to make K-Pop products easily accessible for European fans. We offer a huge range of products including albums, lightsticks, season's greetings, plushies and many more. Check out our website and get yourself the newest products from BTS, Stray Kids, Enhypen, TXT, Blackpink or any other group you desire! :)


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(15,741)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Nolae<3

Best kpop shop by FAR!!

Super friendly staff, always fast reply via email to any Qs!! My go to for any preorders <33

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Very Kind and Professional

I bought a few things from the shop, and not only the shipping was extremely fast but everything came in packaged with a lot of care!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Happy Christmas season 💗

The Nolae team is so sweet and the prices are reasonable if not even a bit cheaper than in other shops (how lovely huh?). I’ve ordered only a few times but the packaging is good too. Usually the shipping process doesn’t take too long either. Hab euch lieb <3

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Love this shop!

Ordered from Nolae for the first time and I'm so happy with my album. They dispatch it so quickly after you place your order, like I ordered mine at night and it was already dispatched the next morning. The packaging was very cute, and they write your name on the card which is very sweet. The album was loose in the box but it wasn't damaged so no issue. Thanks Nolae ily! <3

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!

I pre-ordered 2 Dreamcatcher Albums and had no problems ordering them. When the item was available in Germany, shipping from Nolae was very quick. Everything arrived well packaged and even with the pre-ordered trailers.

14 October 2024
Rated 3 out of 5 stars

Damaged box

The box was really really damaged but the pc ok

18 October 2024
Unprompted review
Nolae logo

Reply from Nolae

Hi!~

Thank you for your honest review and we apologize for this issue.

We always try our best to pack everything securely.
Unfortunately, damages to the outer box may occur since the shipping company doesn't always handle our packages with great care.

If something is damaged please feel free to contact us at info@nolae.de

Best regards
Nolae Team

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