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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional issues with the UI feeling cluttered when searching folders, and a few mentioned that support isn't always available to UK customers. Additionally, some people experienced minor downsides with the download process requiring a few extra steps.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the support team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent customer... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the support... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the clean, intuitive, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nodecraft support was quick to respond to my questions. After having some issues with mods not showing up, I reached out to ensure the server wouldn't be corrupted. Hunter was extremely helpful, and I... See more

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

Nodecraft is the best bang for your buck if you're considering a GSP over a VPS. Pricing is competitive. Latency and performance is excellent. The control panel is well designed and easy to underst... See more


Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team, Great support

I have been using Nodecraft for over a year now. My son and I play curseforge modded Minecraft. Everytime that we have had an issue with our worlds (when building our own mod packs), the team has always been there within minutes to get us back to our game. The latest issue that we had, I sent in a help request through the chat and Cameron helped us out. Within just a few minutes, we were able to get server up and get into our game. Cameron stayed with us while we logged in, and made sure that we didn't have other issues come up. I could not be more happy with the team and support that we get from Nodecraft.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Best and most reliable support team

Nodecraft has the best support team ever. They are knowledgeable kind and always so helpful. Quick responses and fixes too. I haven't ever had an issue they weren't able to solve.

Shout out to Cameron who helped me recently and all the rest of the support team that has helped me numerous times in the past!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Nodecraft is very easy to work with

Nodecraft is very easy to work with. The quick deploy meant I was playing games quickly instead of constant configuring. I had servers for both Minecraft and Satisfactory and had a ball playing with my family and online friends! Thanks Nodecraft!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic gaming server company

Fantastic gaming server company with a wonderful user interface that makes configuring a server really intuitive and friendly. Their customer service via chat is always responsive and by a real human being. Nodecraft is my go to for Minecraft, Hytale, and other gaming servers.

23 February 2026
Unprompted review
Rated 3 out of 5 stars

Server works as it should

Server works as it should, customer service sucks for non techy people trying to play

17 February 2026
Unprompted review
Nodecraft logo

Reply from Nodecraft

We're really sorry that support wasn't up to your standards! That’s definitely not the experience we want. We would love to understand what felt confusing or where we could have explained things better. I’ve reached out for a bit more info so I can look into your experience and see what we can improve.

Thanks for reaching out!

Rated 5 out of 5 stars

Nodecraft Hosting Services is the BEST

I've been using Nodecraft's services for almost a year now and my experience has been delightful. Every concern I had was handled with speed and outmost care. I never encountered major issues in their servers while playing. Overall a user-friendly hosting service.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

I order to delete my account they did…

I order to delete my account they did delete my account instead took my money!

31 January 2026
Unprompted review
Nodecraft logo

Reply from Nodecraft

I’m really sorry to hear about your experience! When an account deletion is requested, we do fully delete the account as asked once certain steps are completed. We would also never intentionally continue to take payments if an account is deleted.

I’d like to look into this more closely to understand what happened in your case. I’ve sent a request for additional information so we can review the timing of your request and any charges tied to it. As soon as we have that, we’ll be able to look into things and follow up with you.

Thank you for bringing this to our attention!

Rated 5 out of 5 stars

Great GUI and staff response.

By far the best gui and staff experience I have used for minecraft server hosting (I have tried ALOT of them including all the most common ones and a few more not so well known.) The price itself is fair for what you're getting and I have had next to no lag even running large mod-packs such as all the mods. The quick switch feature is also really well made. I have recently come back to this site after using a few others and the new Lite servers are an amazing deal for what you get. I'd highly recommend it for close friends servers or modpacks. I have now been using them on and off for nearly 3 years.

30 January 2026
Unprompted review

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