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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, often going above and beyond to assist. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and the personalized, understanding approach. The service itself is described as excellent, with users noting the efficiency, ease of use, and overall smooth experience, particularly with the user-friendly interface and control panel. However, some customers also mentioned occasional issues, such as the support not always being available in certain regions or the control panel being a bit unclear for new users regarding database credentials. A few people also noted that the download process can involve extra steps, and the UI can sometimes feel cluttered when searching folders.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise the support team... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent customer support and... See more

Response time

Customers express great satisfaction with the response times. Reviewers consistently highlight the support... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and intuitive nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

Nodecraft is a great server host for gaming, and probably the best one if you want to play multiple games on the same server. The prices are quite good and you can freely and easily switch between a l... See more

Rated 5 out of 5 stars

In the past I've tried many hosting services. Nodecraft stands out to me because of its great control panels and its lightning fast support. I've personally used Nodecraft Servers for Eco, Minecraft,... See more


Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nodecraft appreciation post 💛

I got to try out their server through a free trial. And shortly after i purchased, life happened and i wasnt able to play and run the server as i had hoped. Their customer support and care is top notch though and they helped me with any issues i had even though im new to this stuff. And then when i contacted them about cancelling my subscription, i told them i wasn't able to find time to play, so unfortunately thats why im leaving. And they gave me a full refund despite going past their 7 day refund policy. I enjoyed their hosting service very much and owning a palworld server made me very happy. I would recommend it to anybody. Thanks Nodecraft, and I hope to join you again someday!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great server

The server I rented was great and let my friend enjoy playing minecraft. The server only struggled when I tried to use a 300 mod modpack on a server that really wasn't suited for it (it still ran).

1 June 2025
Unprompted review
Rated 4 out of 5 stars

Better than expected

actually I am very impressed how good this works... and the Price is okay. I had a little problem at first because the webside said something like "You need a Bot to use the Server" even if I had one included... but somehow It worked, I just did the Server setting stuff again and had no problem after it.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support!

Excellent support!

Every time I've had even the slightest issue, support was chatting back to me in less than a minute, and helped me out every single time. The lite mode is great for my case where I'm not using the server 24 7, just occasionally!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast Tech Support

Having trouble setting up a test server, and tried to reach out to tech support. Even though it is just a trial server, they are still fast and accommodating

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Great company will be using again. I usually play with my friends so I buy a server every once in a while and sometimes I forget to cancel it. They made the process so easy to refund my amount 10/10 will be using again!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Always fast help

No matter when I need help, I get it in less then 10 Minutes and the Problem always gets solves as fast as possible.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support for migrating external save to Nodecraft

First time using Nodecraft and I was attempting to migrate an existing save to their servers. I was having trouble locating the appropriate files and Cameron on the Nodecraft support team guided me through it to success. Responses were friendly and professional, and response times were very speedy. Overall a great experience!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

great costumer service

They helped me with all of my questions, even when I kept coming up with new ones. They were very patient with me and worked with me to get everything set up when I was having trouble.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Early days but great so far.

Early days but great so far.
Ordered a server for my kids to have a private Minecraft server for them and their friends. Chose a nano beta, thinking the server doesn't need to be on all the time. But the kids needed to at odd times and you have to wake it first. So with the help of the support team they updated to us to an 24/7 server with an hour of asking.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

I had the issue previously and that…

I had the issue previously and that person told me that when it happens to not start my server and wait for help. I listened. The next person was about to better see what was happening.

1 June 2025
Unprompted review

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