NoBroker Packers and Movers Reviews 

6
•
TrustScore 3 out of 5

2.9

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Company details

  1. Moving Company
  2. also in
  3. Logistics Service
  4. Moving and Storage Service
  5. Packaging Company

Written by the company

NoBroker Packers and Movers is one of India's largest organized relocation providers, handling local and intercity house shifting, office relocation, bike and car transport, and city tempo services. The service operates across 100+ cities and 15,000+ localities. Backed by 10+ years in relocation, NoBroker has completed 15 lakh+ successful movements and holds a 4.8/5 rating from 8.9 lakh+ customer reviews. 99.30% of shifts are completed with zero damage or delay, with 100% complaint resolution. Every move runs as a managed professional service: verified partners carry out packing and transport, while NoBroker controls planning, pricing, and accountability through AI-driven scheduling and real-time tracking. A 6-step packaging protocol, transparent quotes with no hidden costs, and 24/7 support keep the process predictable end to end. NoBroker At the core is 100% Damage & Delay Protection — Any Damage. Any Delay. We Pay. If belongings are damaged or delivery slips past the committed timeline, customers are compensated. The service has been recognized with the CII Industry Transformation Award for Logistics & Supply Chain (Startup Category, 2025) and the BW Supply Chain Award for Best Collaborative Supplier Partnership (2025).


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2.9

Average

TrustScore 3 out of 5

6 reviews

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2.9

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6 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely Poor Experience with NoBroker…

Extremely Poor Experience with NoBroker Packers and Movers and Mahadev Packers and Movers

My experience with NoBroker Packers and Movers during my relocation from Bangalore to Hyderabad was absolutely pathetic. I would never recommend their service to anyone.

First, our belongings were delivered 5 days late, causing unnecessary inconvenience and stress. We had specifically opted for a private, dedicated truck and not a shared vehicle. Our belongings were packed in large boxes, and a large truck was initially arranged. However, when the shipment finally arrived, our belongings were crammed together in a much smaller vehicle, raising serious concerns about how they were transported and handled.

To make matters worse, multiple boxes went missing during the move. We were extremely uncomfortable with the conduct of the personnel sent by their third-party vendor, Mahadev Packers and Movers. Their behaviour made us question whether our personal belongings were in safe hands. Given the missing boxes, we were left deeply concerned about the security and handling of our household items.

When we contacted NoBroker, they claimed they were unable to trace the missing boxes and were unwilling to take responsibility for the loss. Instead of receiving proper assistance, I had to find the contact details of Mahadev Packers and Movers myself and follow up with them repeatedly. After nearly two months of continuous follow-ups, only one box was returned. Even that was not the original box in which our belongings had been packed. The remaining missing belongings were never recovered.

Despite purchasing insurance and expecting adequate protection for our belongings, we were offered a mere ₹750 as compensation, which was completely inadequate considering the loss and inconvenience we experienced.

The most disappointing aspect was the complete lack of accountability from both companies. NoBroker should take responsibility for the third-party vendors it assigns to customers instead of leaving customers to chase vendors for months to recover their own belongings. Customers pay for a professional relocation service and deserve timely delivery, safe handling of their possessions, trustworthy personnel, and proper support when something goes wrong.

I strongly advise people to think twice before choosing NoBroker Packers and Movers, particularly when they assign Mahadev Packers and Movers as the service provider. My experience involved delayed delivery, missing boxes, concerns about the trustworthiness of the personnel, inadequate insurance compensation, and extremely poor customer support.

Overall, this was a deeply frustrating and disappointing experience. I would never use their services again, nor would I recommend them to anyone planning a household relocation.

23 August 2026
Unprompted review
Rated 1 out of 5 stars

The worst ever Service ever …never…

The worst ever Service ever …never choose them they are a farce They got me one small pick up for a three bedroom house had to take two rounds to get my stuff. I know whatever is missing. The guy came in and told me They had to rush by 430 and most of my beds were not fixed properly they did nothing properly or even less than sarifacory . My atuff is aaal over the place I really don’t know what they have stolen . The vendor was most intrested in payment and his loaders demanded a tip even while leaving i gave it jus to get them out of my sight .. shitty serice period .. never ever hire them

1 October 2026
Unprompted review
Rated 5 out of 5 stars

I want to share my recent experience…

I want to share my recent experience with NoBroker Packers and Movers. My relatives shifted from Pune to Faridabad recently, and I had seen online reviews about NoBroker. Based on my research I decided to go ahead with them and it was a great experience. The guys were really professional and they packed everything properly. The real time tracking feature was the best I can see the movement of my stuff. It was a great experience and I'll recommend to use their services.

2 September 2026
Unprompted review
NoBroker Packers and Movers logo

Reply from NoBroker Packers and Movers

Hi Vikas,

Thank you for sharing your experience! We’re glad to hear that your relatives had a smooth move from Pune to Faridabad and that our team handled the packing professionally.

It’s great to know that you found the real-time tracking feature useful and reassuring during the move. We truly appreciate you choosing NoBroker Packers & Movers based on your research and recommending our services.

Wishing your relatives all the best in their new home!

Team NoBroker Packers & Movers

Rated 1 out of 5 stars

Worst Experience

I moved from Bombay to Delhi and it was the worst experience of my life . They outsourced the service to some third party and after taking the truck they started demanding more money .

Not a single box or peice of furniture arrived without damage even the fridge needed repair . Something’s were beyond repair and the worst part was that some items were missing .
The NB team got in touch with me and asked me to provide an estimate only to reject it saying we need a carpenter who has a gst number .

It went on for 3 months

15 June 2026
Unprompted review
NoBroker Packers and Movers logo

Reply from NoBroker Packers and Movers

Hi Esha,

We’re sorry to hear about your experience with your move from Mumbai to Delhi. We understand how stressful it is to receive damaged or missing belongings, and we sincerely regret the inconvenience caused.

We’d like to look into this on priority, including the concerns regarding additional charges and the handling of your shipment. Please share your booking or registered contact details with our support team so that we can review the case and assist you with the appropriate resolution.

Your feedback is important to us, and we’ll use it to investigate what went wrong and improve our service.

Team NoBroker Packers & Movers

Rated 1 out of 5 stars

It was a horrible experience to work…

It was a horrible experience to work with no broker packer and movers. They are frauds .They do not respond and their movement partners are most unreliable and badly mouthed. Avoid using their movement services.

31 August 2026
Unprompted review
NoBroker Packers and Movers logo

Reply from NoBroker Packers and Movers

Hi Paramita,

We’re sorry to hear that your experience with our Packers & Movers service did not meet your expectations. We take feedback regarding service quality, communication, and partner behaviour very seriously.

We’d like to look into the specific issues you faced and understand what went wrong. Please share your booking details or registered contact information with us. Our team will connect with you to investigate the matter.

We apologize for the inconvenience caused and appreciate you bringing this to our attention.

Regards,
Team NoBroker Packers and Movers

Rated 5 out of 5 stars

Good packing timely delivery to my…

Good packing timely delivery to my location thanks Nobroker packers and movers for shifting my household and bike from Bihar to Delhi.

5 July 2026
Unprompted review
NoBroker Packers and Movers logo

Reply from NoBroker Packers and Movers

Thank you, Danish, for your kind words and for trusting NoBroker Packers and Movers! We’re glad you had a smooth experience.

Warm regards,
Team NoBroker Packers and Movers

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