Noboringsuitcases Reviews 

Searched and ordered what I believed was a large suitcase. One of the standard designs - not one that was personalised. When a cabin bag arrived I contacted the company regarding the order. They replied quickly and it became clear that I had ordered a cabin bag (even though I had been on the large suitcase page). Unable to return the suitcase as apparently it is personalised - it is black with 4 green stripes - I am unable to see how that is personalised. Although quick customer service I will not be ordering form this company again.

I’m another victim of this site, and evri sell, they are just as bad, fed lies, took my money I’ve saved for months, no suitcases to go on holiday with its disgusting, this to me is nothing more than fraud, I can’t even get my money back. If I stole £400 from someone I would be a criminal. Where are my goods or my money, no help whatsoever it’s disgusting, my mental health is suffering but they don’t give a toss. Thanks for nothing

Waited nearly 2 months still no suitcase already been on holiday booked it 4 weeks before hand evri have sent the suitcase back twice and still no suit case or a refund

Waiting for almost 2 months!
I placed an order for two personalised suitcases on 11 May 2026 and, more than a month later, I am still waiting to receive them.

Throughout this time, I have received numerous polite emails assuring me that the matter would be investigated with Evri and that no action was required on my part. However, despite these assurances, the tracking information eventually showed that the suitcases were being returned to the sender.

Each time I requested an update, I was asked to wait a further five days for delivery information, yet no meaningful progress or resolution was provided. While the communication was courteous, it did not result in any action or accountability, leaving me no closer to receiving the goods I paid for.

As a result of the lack of resolution, I have now had to escalate the matter to my credit card provider to recover my money.

I am extremely disappointed with both the service and the handling of this order. Customers should not have to repeatedly chase updates for weeks on end, only to be left without the products they ordered and without a satisfactory solution.

Based on my experience, I would not recommend this company.

beautiful suitcase

Still waiting for 3 suitcases we ordered on April 6th 2026 that cost £289.85. Just getting sent round and round with them and evri. Was told we was getting a full refund but nothings happened as yet. So the Bank has been informed because we're not getting anywhere.

Got my child's suitcase delivered today all the front was scratched the company sorting it thankyou

One of the best experiences I ever had - What a fantastic company! Had a small problem with delivered suitcase. Transportation damages. Contacted customer service. Resolved immediately! New suitcase arrived in 3 days! Really beautiful suitcases, fantastic quality and super customer service! I can 100% recommend this company. Thank you 😊

Poor after-sales service. I received a suitcase with very rusty screws; it was a maternity suitcase. I didn’t have time to exchange it, and while waiting for their reply I had to buy another one. They refused to honor the warranty and refund it (obviously with the product returned). The company should check their products before sending out old and damaged suitcases.

High quality products with a high level of personalization and a great choice of ready to use templates, offered through a smooth user experience. Good delivery times.

I got a wrong suitcase and could return it but didn’t got my money back.
I only could get a voucher but since I already ordered the right suitcase again (it was a christmas present), I prefer to get my money back.
Foekje from client support therefore gave me a very unpleasant client experience which isn’t solved yet.

At the first time when it was delivered I was very happy! The picture was perfect en I thought, what a good quality. When I started to use it I saw that the picture got wrinkled. So right now I am sitting at the airport with a brand New wrinkled suit case

I ordered a hand luggage for my daughter. The delivery was pretty fast. The printed image was good but the front side of the luggage where the printed part was/picture was a soft plastic. The quality and price ratio for this item is definitely not worth it. I kept it anyway because my child loves the horse picture but it is a waste of money. the wheels are not clean when received.

Addendum:

Thank you very much for your reply Sir. Sadly I can’t find your email in my inbox nor in my spam.