Noblepawtrait Reviews 

625
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the excellent quality of the custom shirts and pet portraits, noting that the fabric is very soft and beautifully crafted. People also appreciate the straightforward ordering steps, helpful design previews, and lovely final products that make wonderful gifts for family members. Some reviewers were not happy with long delivery delays, unhelpful responses, and a general lack of communication from customer support. A few other people also felt that waiting months without receiving any tracking information or getting updates on their missing items was extremely frustrating.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent reproduction of pet photos and soft... See more

Order

Reviewers mention ambiguous feedback about order experiences, as opinions are sharply divided. While some... See more

Response time

Customers consistently note negative experiences with response time, frequently waiting a week or more to... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting that the shirts and portraits... See more

Customer service

People report negative experiences with customer service due to extremely difficult communication and delayed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were very receptive to my feedback on the design previews and we ultimately got a design that I like and the shirt is great quality, but I am giving 4 stars because every aspect of the proc... See more

Rated 4 out of 5 stars

Everyone loves it! I had had any requests for another shirt it would be to make the pet pic a tad smaller. Thank you!

Rated 5 out of 5 stars

Excellent reproduction of dogs photos; easy process to upload and preview. Came within ten days. Shirt is very soft and held up well to washing. Generously sized.

Rated 5 out of 5 stars

The shirt I picked out was blue-green with some peachy-orange flowers, along with Sophie, my roommates dog from 2018. He got it right on his birthday so shipping was great. Price was decent as well. T... See more


Company details

  1. Pet Store

Information provided by various external sources

Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.


Contact info

3.3

Average

TrustScore 3.5 out of 5

625 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(625)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality and great service

The shirts I ordered come out wonderfully and customer service was very supportive !

8 September 2024
Unprompted review
Noblepawtrait logo

Reply from Noblepawtrait

Hi Alex, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer. :)

Rated 5 out of 5 stars

excellent quality product easy to you…

excellent quality product easy to you quite prompt delivery

5 August 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Terry, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

Love the quality

It was easy to upload a photo, select the shirt color and decorations I loved that you could preview it before placing the order. My husband was surprised and loved having a shirt with his bird on it. He said it was comfortable and liked the material.

11 July 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Andrea, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

Beautiful

Beautiful, high quality shirt

4 July 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Sharon, thank you for your review. We are so happy that you like our product. We always to improve our product more and more to best serve our customer. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

My daughter is a die hard Chargers fan…

My daughter is a die hard Chargers fan who loves her cat more than anything. Noblepawtrait combined those passions into one great portrait
It was a birthday present that was a hit. Thank you.

6 July 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Julie, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

I LOVE my coffee mug with Cosmo’s…

I LOVE my coffee mug with Cosmo’s picture. He is a little prince and you made him look the part

5 July 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Victoria, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

Perfect Pet Shirt

Once the shirt finally arrived, it was perfect! Loved the options we had for background color, flower choice and accent leaf. Made it easy to upload picture of pet, and to imagine final design. My husband loved it! Just wish it had arrived in time for Father’s Day. I should have ordered earlier, but it still took over 3 weeks to arrive. Otherwise, perfect. Would definitely order again.

4 June 2024
Rated 3 out of 5 stars

Poor shipping-misrepresented

I liked the product but I paid for shipping so that it would arrive before Father’s Day and it did not. I reached out to the company a few days before Father’s Day and was told that it takes 1-2 weeks to process/ship and there was nothing to be done. So, I paid extra for nothing, which I did not think was right or fair. It arrived on June 20th and I ordered it on June 3rd.

31 May 2024
Rated 5 out of 5 stars

Personalized shirt turned out great!

We were really pleased with the finished product! Our dogs look great on the Hawaiian shirt. Highly recommend!

3 June 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Missy, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

Lots of compliments (raves) for my…

Lots of compliments (raves) for my kitten pants.

6 May 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Susan, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

Photos were great

This shirt was a gift. The pictures came out beautifully and very accurate. The colors were great.

4 April 2024
Noblepawtrait logo

Reply from Noblepawtrait

Hi Lauren, thank you for your review. Glad to hear that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)

Rated 5 out of 5 stars

Very happy with the product and process

Very happy with how the process went. I ordered a father's day gift and because I didn't know how long it would take for the order to arrive, I ordered it early (April 13). Got the preview in the mail 3 days later, and yesterday (May 2) the product already arrived! There was also polite communication.
Usually I am very hesitant to order from websites/companies from different countries (I'm from the NL), but this was a positive experience!

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Ordered from this company months ago…

Ordered from this company months ago and have not received a single thing. I have a complaint put in through PayPal and I still haven’t gotten my money back. Stay far away from these people.

22 March 2024
Unprompted review
Noblepawtrait logo

Reply from Noblepawtrait

Hi Marjorie, as we checked, you ordered a digital download. This option is for our customers who would like to print the file out themselves. We will give you high-quality digital artwork to print out. So there will not be any physical poster or canvas sent to you. We sent the digital file to you. Please check it out at our email, preview@noblepawtrait.com

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