Noble Gold Investments Reviews 

794
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, knowledgeable, and patient throughout every single step of the investment journey. Reviewers consistently highlight that the overall service is smooth, secure, and wonderfully well-organized, making it remarkably easy to manage precious metals portfolios. Consumers also deeply appreciate the clear communication, transparent guidance, and prompt assistance consistently provided by advisors during routine transactions. Though some customers noted occasional challenges regarding pricing structures, specific difficulties encountered during the selling processes, or isolated negative support interactions.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, knowledgeable, and professional.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Service

Consumers find service to be positive, highlighting efficient, professional, and helpful interactions with... See more

Product

Reviewers highlight positive aspects of product, noting that purchasing precious metals is smooth and... See more

User experience

Clients share positive opinions on user_experience, describing the overall process as smooth, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Kyler Prescott several times in the last couple years and he is friendly, knowledgeable and professional. He worked with us step by step through out each transaction. You make all d... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explain... See more

Company replied

Rated 5 out of 5 stars

They were very helpful in setting up my account. I needed help and had questions. I dealt with Joshua Ward. For four years, he has been consistently very helpful and a straight shooter. Precious metal... See more

Company replied

Rated 5 out of 5 stars

My experience lead me to receiving help from Josh Ward at Noble Gold. The hesitation to move investment into medals was met with encouragement that my research outside of NG was telling me this was a... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Investment Service

Written by the company

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.


Contact info

4.9

Excellent

TrustScore 5 out of 5

794 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(794)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Mandi Carlson is great! He helped me thru the process and answered all my questions. I would recommend NobleGold

16 September 2025
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Reply from Noble Gold Investments

Hi Margaret! Mandi is tickled to be mentioned in your review. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Mandi Carlson was Professional

Mandi Carlson was Professional, Knowledgeable, Friendly and conversations were relaxed and informative. Will highly recommend Noble Gold and Mandi Carlson!

15 September 2025
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Reply from Noble Gold Investments

Hi Bertie and Randy! We're so glad you had a great experience with Mandi. If you're happy, we're happy. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

The Noble Gold and Equity Trust Team

The Noble Gold and Equity Trust Team, Hope Ragusa and Mariakay Chakos, made my transition from my previous IRA Investment to Noble Gold Investment, so
easy and painless.

3 September 2025
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Reply from Noble Gold Investments

Hi Deborah! We're so glad you had a great experience with Hope and Mariakay! They're both tickled to be mentioned in your review. Thank you for being part of the Noble Gold family.

Rated 5 out of 5 stars

Great customer service

Great customer service they explained everything about the purchase of gold and silver

22 August 2025
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Reply from Noble Gold Investments

Hi Rick. Thank you so much for your kind words! We're happy you're happy.

Rated 5 out of 5 stars

Stellar service!

Stellar service!! I am a newbie at this and Steven Dhanjal and Nobel Gold (with infinite patience) gave me the education and confidence I needed to make this important choice. I had been fretting about it for YEARS! My precious metals have now arrived and I am super happy with my decision. Highly recommended!

25 August 2025
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Reply from Noble Gold Investments

Hi Lisa! We're so glad you had a great experience with Steven! We may sell gold, silver, platinum, and palladium, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you!

Rated 5 out of 5 stars

BEST SERVICE

Joshua Ward is the most helpful, knowledgeable and honest precious metals dealer I know. He has always given me fast service with no pressure and I appreciate that.

20 August 2025
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Reply from Noble Gold Investments

Hi Rick! We're so glad you had a great experience with Josh. Thank you so much for your review. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Jake makes it easy!

Jake makes it easy! He educated me, was patient with all my questions and gave a balanced POV. He was super professional throughout the process. I am so glad to be to working with him!

27 August 2025
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Reply from Noble Gold Investments

Thank you, Dawn! Jake is honored to be mentioned in your review. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!

The entire experience, from the moment we called Noble Gold, was fantastic. Micah was friendly, efficient, and patient. We had many questions and Micah was not only knowledgeable but also took the time to address all our questions and concerns.

We are very satisfied with our purchases and we highly recommend Noble Gold Investment.

20 August 2025
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Reply from Noble Gold Investments

Wow, thank you, Linda and Noah! We greatly appreciate this, and Micah is tickled to be mentioned in your review. We may sell precious metals, but we consider customer service our number one product. If you ever have questions, give us a call. We're here for you!

Rated 5 out of 5 stars

Micha was the best

Micha was the best! He listens to your needs and is very knowledgeable. I had the best experience in buying gold and silver from Noble Gold Investments. Looking forward to working with him again.

14 August 2025
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Reply from Noble Gold Investments

Hi Lawanda! We're so glad you had a great experience with Micah. Welcome to the Noble Gold family. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Steven was a great communicator

Steven was a great communicator, informative, responsive and reassuring through the entire process. Thank you Noble Gold. Look forward to purchasing silver or gold again.

13 August 2025
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Reply from Noble Gold Investments

Hi Lucas! Thank you so much for your kind words! Steven is honored to be mentioned in your review. We're happy you're happy.

Rated 4 out of 5 stars

Noble Gold investments is a great…

Noble Gold investments is a great company to work with. They communicated with me daily through the week until we finalized the purchase. Because of their expertise and market analysis I secured a great deal. Noble Gold Investment cares and listened.

7 August 2025
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Reply from Noble Gold Investments

Thank you for your kind words and for sharing your experience! We’re so glad our communication, market insights, and expertise helped you secure a great deal. It means a lot to know you felt listened to and cared for throughout the process. We’ll continue working hard to earn that 5th star next time!

Rated 5 out of 5 stars

My Silver and Gold

I had a nice conversation regarding my investments, I felt a great connection and all my questions had been answered. Communication regarding my investment have been great. Thank you Noble Gold cheers!

29 July 2025
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Reply from Noble Gold Investments

Hi Danny! Wow, thank you so much for your kind words. We're happy you're happy. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

I Consider Noble Gold Part Of My Family

The Quality of the product is top, the representatives are more than caring and knowledgeable. I felt like was was dealing with a family member.

1 August 2025
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Reply from Noble Gold Investments

Hi Paul! We may sell precious metals, but we consider customer service to be our #1 product. Thank you for being part of the Noble Gold family. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

The entire process of initiating the…

The entire process of initiating the account setup to finalizing the account was flawless! The account representative that I worked with was extremely diligent and took tome to understand my needs and goals.
I will recommend Noble Gold Investment to anyone anyday!

24 July 2025
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Reply from Noble Gold Investments

Wow! Thank you so much for your review! We greatly appreciate it! If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

New customer review

Steven was knowledgeable and able to answer all my questions and potential concerns readily. Very pleasant and friendly. Gave options to make this an eay experience.

21 July 2025
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Reply from Noble Gold Investments

Hi Eloise! We're so glad you had a great experience with Steven! Welcome to the Noble Gold family. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Mandi took the time to explain…

Mandi took the time to explain everything to us. And if we had questions or needed to reach him, if he wasn’t available, he always called back in a very timely manner. We feel good about choosing Noble over all the other competitors.

25 July 2025
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Reply from Noble Gold Investments

Hi Darlene! Mandi is honored to be mentioned in your review. We greatly appreciate your review. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Josh Ward was very helpful in walking…

Josh Ward was very helpful in walking me through the whole process and answered all my questions.

16 July 2025
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Reply from Noble Gold Investments

Hi Peggy! We're so glad you had a great experience with Josh. He's honored to be mentioned in your review. Thanks for being part of the Noble Gold family.

Rated 5 out of 5 stars

Friendly ,insightful, professional

Friendly , knowledgeable service, I really was impressed by the people, I would definitely work with them again.

22 July 2025
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Reply from Noble Gold Investments

Wow, thanks, Jennifer! We're happy you're happy.

Rated 5 out of 5 stars

Additional fund transfer to IRA

John, Hope, and Becky were very helpful and knowledgeable in assisting with my additional fund transfer to my existing Noble Gold IRA account. Everything went very smoothly!
Thank you Noble Gold!

22 July 2025
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Reply from Noble Gold Investments

Hi Kawika! We're so glad you had great experiences with John, Hope, and Becky! We consider customer service our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Quality Service

I appreciated the quality of service I received from the Noble Gold representative. I believe he went above and beyond to provide me with the best service possible to fulfill my requests and helped me through each phase of the transaction with patience and courtesy.

9 July 2025
Noble Gold Investments logo

Reply from Noble Gold Investments

Hi! Welcome to the Noble Gold family. We may be selling gold, silver, platinum, and palladium, but we consider precious metals our # 1 product. If you ever have questions, call us. We're here for you.

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