Awful company…. Terrible to buy from…. Terrible to work for. Avoid at all costs. Jen the owner likes to use people for free labour and not pay them. Or give customers their refunds.
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Today i rocked up to No1 bra and was so pleasantly surprised by the warm welcome i received and even though i did not have an appointment they were super accommodating and set to work to help me strai... See more
No1 bra . Credit where due. U have resolved the complaint I had and after explaining the IT issues you have had, perfectly understandable . Thankyou for reaching out to me this evening and for stay... See more
Company replied
Well I have never had such great customer service as with these ladies!they gave me great fitting advise , instead of 36G, my usual size , I bought 2 bras at 38F!!so much more comfort for me at last !... See more
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Great fitting advice
Kim was so helpful and patient with fitting advice by phone. I bought Kelly T shirt bra. Only problem is storage!
Fantastic all round
Friendly, relaxed , fantastic service and lovely underwear, with parking too!
More support and comfortable .
I was fortunate to be able to have my bra fitted. Having recently been measured at M &S I felt confident of my size however I soon discovered this was incorrect!
The No 1 bra fits perfectly and feels so comfortable, I like the extra support I get at the sides, I am a 36F.
Top notch service in all areas
Excellent customer service and products
Staff are always so helpful and cannot…
Staff are always so helpful and cannot do enough to make sure you leave with the perfect bra for you. So comfortable and no digging in
Really pleased with the bra and fit
Really pleased with the bra and fit, really comfortable. Will order another as soon as funds allow.
A great fit and so comfortable
All was more than I could have hoped…
All was more than I could have hoped for thankyou.june
No 1 Bra lives up to its name
No 1 Bra lives up to its name. I have tried other top-range brands and find the design and quality of no 1 bra to be the best; well made. Great fit.
Also customer service is fab. I ordered an E cup found it too large and they sent me a D and DD to try. I kept DD and returned the other two. All inc in the original P&P price.
I highly recommend this brand.
Fabulously comfortable bras and…
Fabulously comfortable bras and extremely lovely customer service ladies who helped me get the right size and fit in the beginning, sending out alternative sizes for me. Such a change to get really pleasant, helpful people these days - if only my doctor's surgery was like this! :-)
I have now bought several different bras and love the Jade knickers, and will continue to purchase from them. I often sleep in the unpadded bra as it is so much more comfortable wearing it, than not!
Beautiful Bra
They were very friendly and extremely attentive to detail. The bra I have bought is comfortable and flattering. I recommend a visit you might find that you have been wearing the wrong size bra and the difference with a bra that fits is so noticeable under any outfit.
I’ve sent an email I want to return it
I’ve sent an email I want to return it
It doesn’t fit in the cup non padded one I bought in same size fits but padded one cup is miles to bit
Still waiting for reply

Reply from no1bra.com
Always amazing bras and knickers…
Always amazing bras and knickers 😘♥️from No 1 - But for the first time I visited HQ - And bought more … brilliant , so welcoming and fun 🤩 Thank you - five stars all the way …
Sally George
Amazing fitting experience
I had a fitting today. Amazing service! Staff were very knowledgable and professional. I came away with 2 new bras and a sports bra. I was made to feel really relaxed and it doesn’t even feel as if I am wearing a bra!! The bras are so so comfy and fit amazingly! Thank you. 💕
Where have you been all my…
Where have you been all my life?....Wow! Just wow! These are the most comfortable underwire bras i have EVER worn (said with a huge ear to ear smile :) ) The ordering process was simple, as was the exchange and return. The girls are now very happy indeed in their new comfy home. Customer for life.
Super fitting service and such…
Super fitting service and such comfortable bras. No more digging in. They are light as air. Sadly don’t do a white bra but nude is lovely Bit more sexy offering would be nice but definitely the best bras I’ve worn.
Comfort and style
My second Cara bra. Instantly comfortable, really pretty and makes me feel good!
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