After an initial problem with a duplicate item being delivered following issue with the merchant, we have reached a sensible conclusion. The product itself is spot on and I will use them again, just m... See more
Company replied
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After an initial problem with a duplicate item being delivered following issue with the merchant, we have reached a sensible conclusion. The product itself is spot on and I will use them again, just m... See more
Company replied
I’m not first buyer from UK but let me tell you how amazing they are and even delivery doesn’t take that long to uk. Consumer service like a never had before as I got replacement even after a year sin... See more
Solid and reliable company with a friendly staff and excellent customer service. They provide good information about their products aswell as on stock and shipment. I don't hesitate to give them a cal... See more
Various purchases made over the years. The products are always of high quality and the service is top notch. Any problem will be resolved immediately without discussion (thanks Mark!) Also good adviso... See more
Ben je ook liefhebber van echte kwaliteitsproducten? Wij testen alle producten zelf en hebben de scherpste messen en de sterkste zaklampen voor je geselecteerd. Topkwaliteit keukenmessen, zaklampen, zakmessen en verrekijkers vind je bij knivesandtools.nl voor de best mogelijke prijs. Liefhebbers van koken en outdoor zijn bij ons aan het juiste adres.
Laan van Westenenk 8, 7336 AZ, Apeldoorn, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I received a wooden chopping board and oiled it twice before use, then on the first usage I found cracks in the wood. They blamed me for the damage and didn't replace it although it says that it has a warranty.
In summary, bad products and horribld service

Reply from Knivesandtools.nl
Very good store.I love it.High quality product.Fast delivery.Excellent packaging.
Bestelling 3349490
SOG Bowie 2.0
Artikelnummer: SOGS1TL
Aantal: 1
€ 229,95
€ 299,95
Skerper Pocket Strop STP002, stropping paddle
Artikelnummer: SVSTP002
Aantal: 1
€ 17,00
StatusOpen
Verwachte verzenddatum30-04-2022
Totaal
€ 246,95
Ordernummer
3349490
Besteldatum
18-04-2022
Afleveradres
B. D.
Betaalmethode
iDeal
€ 246,95
Verzendmethode
PostNL
When can i expect mij order.
You do not inform me.

Reply from Knivesandtools.nl
I've spent a small fortune buying products from knivesandtools.nl. They have a great selection of top quality products and quickly deliver orders. The only downside I find is the returns policy and process. It is so cumbersome, not only for the customer but indeed for the company. The process became a pain on the few occasions I had to return products. Filling out a printed PDF, sending this off, and then waiting eight days for the money to be returned to the customer needs improvement.
Great products and as always very fast delivery
Great service received. Ordered at 21h00 and received the next morning at 08h00. Super fast.
Products also of great quality and as expected.
Love this site and the service I've received here. On every item I've bought or enquired about, I've been giving good feedback and never had an issue with deliveries.
Not far away from home and good quality items. Sufficient choice of products to buy. Fast delivery.
Fast and excellent service! Used their website to place an order. This is their only store, as nearly as I could determine, that offers DHL one-day delivery service to Bulgaria. All items arrived on time, in excellent condition.
Altijd goed, komt aan, netjes verpakt, nooit gezeik.
Ik koop eigenlijk altijd alles hier vanwege de super service.
Recent hebben ze de website wel een beetje minder gemaakt. Het werkt op mobiel minder smooth en dat is jammer. Maar hey, dat heeft niets te maken met de spullen en hoe die aankomen bij jou! 5/5 welverdiend. Tot volgende keer K&T, ik kom zeker terug ... voor de zoveelste keer!
enige minpunt is dat retourzending je geld kost, maar ja, niet alles kan gratis zijn en door de goede pluspunten is dat compleet vergeeflijk!
---[Website]---
☐ Excellent
☑ Good
☐ Neutral (Similar to government's)
☐ Bad
☐ "Had to use a map to get through"
Notes: Website update made it slower on cell phones. No idea why they changed a winning team.
---[Packaging & Shipping]---
☑ Excellent
☐ Good
☐ Neutral (Well, there's no holes in it)
☐ Bad
☐ "Took forever and It looks like a horse sat on it"
Notes: -
---[Customer Service]---
☑ Excellent
☐ Good
☐ Neutral (At least you can call them)
☐ Bad
☐ "Basically have been treated like a dog"
Notes: -
---[Quality of Products Arriving]---
☑ Excellent
☐ Good
☐ Neutral (It's still useable)
☐ Bad
☐ "Is this supposed to look like that?"
Notes: Arrives as intended by manufacturer.
---[Pricing]---
☐ Excellent
☑ Good
☐ Neutral (Equal to manufacturer's)
☐ Bad
☐ "Had to trade a kidney for it"
Notes: Usually slightly cheaper than manufacturer when accounting for shipping and customs.
Average score: ★★★★★ (rounded)
Would shop again: YES (Been doing so for like a dozen of times now)
The knife is outstanding quality for the price, very sharp right out the box, the size looks small but the handle is thick and big enough. Really a good purchase!
Onlangs was er defect ontstaan aan een Fenix zaklamp. Na het opsturen werd deze kosteloos geheel vervangen. Pet je af voor zo'n service.
This morning I ordered 2 Zwilling knives and received them this afternoon. I honestly have never had a better overall order experience in the 20 years I've lived in Amsterdam. Here are some highlights:
Very competitive pricing
Order fulfilled and delivered in one day
Packed very professionally
Delivered with an outstanding service that gives great updates on delivery timeframes and allows you to visually follow the driver when the delivery is en route.
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