Good prices, quality goods and original products. Bit slow order processing sometimes, but I don't care. Well worth to wait an extra day. They swapped a defect flashlight without hassle after s... See more
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See what reviewers are saying
Batteries seem good, all came on equal charge at about 15%, which is good for transport. They also accept charge at equal rate...currently testing 4 to have a ballpark of the true capacity...but lo... See more
Company replied
I am based in Australia and build forest research equipment for use in Europe. Rather than airfreight a large battery from Australia I needed to purchase a battery from a local supplier in the Netherl... See more
The one that have give 1 star. I really don't get you guys. I think it's a YOU problem, not the store. Even if they responded arrogant from your point of view, it's probably because you are unprofes... See more
Company details
Information provided by various external sources
NKON is een no-nonsense webwinkel opgericht in 2008 en gespecialiseerd in batterijen, intelligente batterijladers en LED-zaklampen. Door te focussen op efficiëntie, schaalvoordelen en liefde voor het vak, blijft de prijs laag! -------------------- NKON is a no-nonsense web store founded in 2008 specialized in batteries, intelligent battery chargers and LED flashlights. By focusing on efficiency, economies of scale and love for the profession, the price remains low!
Contact info
Kanaaldijk-noord 109D, 5642JA, Eindhoven, Netherlands
- +31 40 369 06 00
- info@nkon.nl
- nkon.nl
4.3
Excellent
2K reviews
Replied to 77% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery, excellent product...!!! Again every time!
7 November 2019
Unprompted review
6-⭐⭐⭐⭐⭐⭐
Very responsive costumer service, got my batteries on point delivery!well package..I highly reccomend this to my friends here in hungary! Will defenitely order here my batteries! 6-⭐⭐⭐⭐⭐⭐
15 October 2019
Unprompted review
Highly Recommended
Had a great buying experience and the team were exceptionally helpful when Parcelforce didn't leave note with us for non-delivery. Could not have been more helpful (Arjan). All sorted very efficiently. Recommended.
7 October 2019
Unprompted review
Cell malfunction - no waranty replacement
Order # 710179496 , Invoice # 720156463
Order Date: Sep 13, 2019 Invoice Date: Sep 13, 2019
30x Samsung INR18650-30Q 3000mAh - 15A
Incoming tested all cells - OK, verified capacity and identified capacity issues on some and reported same to nkon.nl (response: 'cells are ok'), continued load/function test and found 4 Cells failed after the 1st run (not in the pack, zero volts now). Contacted nkon.nl and recieved prompt reply, with additonal technicial and non-technical questions, after several emails, never got a final decission of replacing the 4 in question under waranty. Same like in my case, the nkon.nl team does reply to emails, but is getting there way out, by asking more and more questions, refering to non relevant information, but does not provide a customer satisfying solution.
Pricing is good, but when it comes waranty replacement, maybe not the best dealer to deal with. Watch out, test your cells upon arrival thoroughly, in case of malfunction don't expect good customer service. Unsatisfied Customer
23 September 2019
Unprompted review
Reply from NKON
This customer most likely destroyed the cells himself with spot welding.
He did answer 0 of my 3 questions. Seems to have zero experience of spot welding. not 100% sure since this customer refuses to answer any questions. Did not even send a photo of his work. Did not even send any result of his test, not sure if he can test cells properly.
Can it be worse?
I'm very disappointed with this society. Bought 4 batteries, and still waiting for them almost 2 MONTHS AFTER. I paid 6 euros for a solid shipping. At +1 month the society offered me to refund only half of the shipping, and considered it will take longer to send it again ..... still waiting for them, still no tracking information, and no news from nkon. They just answered fastly to my message (as usual) ... never again !!
------
their answer :
"Well you could have asked again? In my opinion charging shipping cost for something which takes 6 weeks at the end while expect travel time is 10 days is not fair.
Regards,
Arjan"
-------
my answer :
Tracking never worked, this is a shame I paid for this. I guess information and parcel are not included into price, ok ...
2 September 2019
Unprompted review
Reply from NKON
Is one negative review on google not enough for you?
This shipping method was indeed very slow, we quit it.
Tracking works fine and the parcel is available for pickup as you selected, but you had to fill in the order number and zip code on the tracking website, seems you where not able to do that or ask us for help.
Excellent service
Great company!
They made the effort to send out my batteries same day, even though they were very busy, and the batteries arrived within 2 days in the UK. So my son got them for his birthday.
Batteries all matched and good quality.
Thanks!!!
James Eldon
24 August 2019
Unprompted review
Bad Service
I had difficulty understanding an online document upon explaining my difficulties NKON sent the same document SO no more NKON
25 July 2019
Unprompted review
Reply from NKON
This guy is a liar, we send him a link which we send nearly daily to customer who wants to add something to an order. The link is self explaining but seems he did not even click on it. In the second email I explained you what you had to do (order the product from the link + the additional items you want to order)
But it was to difficult for this guy, considering his very bad English in the emails I think mainly a language problem.
Simply great service.
24 May 2019
Unprompted review
Best experience
Best experience here, I ordered from NKON in May 4 and I recieved the items yesterday May 8.
Fast Shipping and cheap items.
Very satisfied customer here.
Gonna order more soon from NKON.
9 May 2019
Unprompted review
Always on time for delivery
Always on time for delivery! And most important is they provide original batteries
25 April 2019
Unprompted review
good costumer service
nices prices, fast and good costumer service, thank you very much! highly recommend!
25 April 2019
Unprompted review
have been buying rom NKON for quite…
have been buying rom NKON for quite some years now and never have i had any issues with any order..all items are as described and functioning perfect...definitely recommend buying here
23 April 2019
Unprompted review
Genuine quality items
Genuine quality items, more than fair prices, excellent customer support, great website interface, fast shipment. Recommending to anyone in search of quality batteries.
30 March 2019
Unprompted review
Happy Customer
Good website. Products arrived in good time (to Ireland) and as advertised. Well packaged too.
26 March 2019
Unprompted review
Hard to be better
Many excellent products available, good prices and fast delivery. Hard to be better.
15 March 2019
Unprompted review
Thanks a lot!
Thanks a lot for great support, nice communication and fast shipping to Germany! It took a few days only. Order was placed Sunday and delivery was on Wednesday with DPD.
Normally I do not do any feedbacks, but here i had to do this.
I honestly recommend this shop to everyone, great service, good prices! Btw NKON supports nonprofit organisations. Check their about us info!
Cheers,
Branko
7 March 2019
Unprompted review
Excellent customer service ,fast…
Excellent customer service ,fast shipping and good quality of the product.I recommend NKON.NL
Thank you
5 March 2019
Unprompted review
NKON : Very good service !
The product arrived, from the Netherlands, in France just 3 days after the order, delivered by the French Post services, and the package was in a very good state.
Very quick.
And the product works perfectly.
For these two reasons, I am very satisfied.
1 March 2019
Unprompted review
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