NJP Heating Services Ltd Reviews 152

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nick has always serviced my boiler since he installed it in December 2018. He has always been very professional in his work. I have recommended Nick to neighbours as competent and trustworthy and w... See more

Rated 5 out of 5 stars

I have been using Nick at NJP for over 10 years for our annual boiler service. Over the years he has also done other jobs for us including changing radiators, fitting a wireless room thermostat and a... See more

Rated 5 out of 5 stars

Have used Nick from NJP heating services over many years, he installed a new heating system a couple of year ago and maintains it annually for us. We just leave a key for him and he lets himself in an... See more

Company replied

Rated 5 out of 5 stars

Found NJP through our local monthly mag (The Rabitter) having recently moved to Hampshire and too far from our old trusted traders. Very lucky find for us, as we can now call on Nick and Andy going f... See more

Company replied

Company details

  1. Gas Installation Service
  2. Plumber

Written by the company

We are a family run business and most of our work comes from previous customer recommendations. Worcester Bosch Accredited Gold Installers, Endorsed by Which? Trusted Trader and Trading Standards Approved, a Member of the Chartered Institute of Plumbing and Heating Engineers (MCIPHE) All Worcester boiler installations are guaranteed up to Twelve year parts and labour. Free estimates. Finance available: 2 years 0% interest


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

Efficient, friendly service.

Efficient, friendly service.

Always, courteous, clear about what they are doing and happy to answer my idiot questions in terms I can understand. Efficient invoicing and provision of appropriate Gas Safe paperwork electronically. Highly recommended.

21 October 2018
Unprompted review
NJP Heating Services Ltd logo

Reply from NJP Heating Services Ltd

Thank you for your feedback

Rated 5 out of 5 stars

First class workmanship

Nick and Adam did a superb job in replacing our boiler, moving it into our garage and replacing our hot water tank. The communication between Nick and Adam was great to hear and worked very well together, They were professional with genuine customer care, which added to a pleasant experience as they were in and out the house. I am very pleased to have found NJP through the Worcester Bosch website and would highly recommend their services.

18 October 2018
Unprompted review
NJP Heating Services Ltd logo

Reply from NJP Heating Services Ltd

Thank you for your feedback Richard, Hope the new boiler and cylinder are keeping you nice and warm in this cold weather.

Rated 5 out of 5 stars

Helpful!

So helpful, tidy and considerate.

9 October 2018
Unprompted review
NJP Heating Services Ltd logo

Reply from NJP Heating Services Ltd

Thank you for your feedback, new boiler just in time for the cold spell.

Rated 5 out of 5 stars

Excellent experience

Excellent communication, understanding and expertise. Worked around me, kept the place tidy, cleaned up after themselves, can’t recommend enough!

15 April 2018
Unprompted review
Rated 5 out of 5 stars

Very happy with service

Excellent, efficient & courteous service.
NJP fitted new boiler 3+ years ago with minimum mess & fuss. Annual service is always thorough & efficient.
A pleasure to deal with

13 April 2018
Unprompted review
Rated 4 out of 5 stars

New boiler installed and old one removed.

Came to install a new boiler and remove the old one. The work was completed in good time, faster than expected. Nick came back to check on the system when I said I had some concerns. They were clean and tidy. Nick explained everything to me in terms of checks i needed to do/maintenance.The system is generally working well. My only complaint is the crack left in one of my tiles as a result of the work.

10 April 2018
Unprompted review
Rated 5 out of 5 stars

New Boiler / Water tank / Softener System

Nick arrived on time for our initial appointment and survey of the boiler system, following a successful quotation everything was organised by Nick for the new boiler system including a new water tank and softener system. Everything was exactly as we were advised by Nick and very pleased with the results - would definately recommend NJP Heating Services.

9 April 2018
Unprompted review
Rated 3 out of 5 stars

Did a reasonable show of competence at…

Did a reasonable show of competence at the time but left us with an extra issue and then showed no interest in helping solve the problem. Whilst the extra issue was relatively minor I had to research it to fix it myself rather than be given a solution to a change made by the expert. Complete lack of concern or interest.

7 April 2018
Unprompted review
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Reply from NJP Heating Services Ltd

Dear Mr Jerram, Thank you for your feedback. I am slightly perplexed by your comments, as after my visit we had agreed a plan to further investigate the ongoing noise from your heating system. I understand that you have had this problem for the past 10 years and other heating engineers have tried to find solutions but to no avail. I spent time at your property carrying out numerous tests to help identify the source of the problems and am fully committed to returning for further investigations.

Rated 5 out of 5 stars

NJP - Nick and Adam - Plumbing Perfection

Nick and Adam replaced our existing vented hot water cylinder with a new slim-line sealed unit with some very neat plumbing in the narrow airing cupboard. They removed the two horrible and very noisy water tanks in the loft and also replaced two radiators that were rusting and not up to the job. All the radiators got a powerflush removing a *lot* of sludge. The old shower pump was removed and now we have mains pressure hot water throughout the house and powerfully hot showers. The job took two and a half days (mains water was returned quickly on day-1, hot water returned on day-2, and heating back on day-3). We will continue to use NJP to service our boiler (which they installed before we moved in) and any other plumbing and heating needs.

24 March 2018
Unprompted review
NJP Heating Services Ltd logo

Reply from NJP Heating Services Ltd

Hi Jason,

Thank you for leaving a review.

Nick

Rated 5 out of 5 stars

A real hero!

Nick went above and beyond and fixed my elderly parents heating when it was -3 outside! He wasn’t doing call outs because of the weather, but he walked over to them to help and get the heating working! I really can’t thank you enough Nick!

2 March 2018
Unprompted review
NJP Heating Services Ltd logo

Reply from NJP Heating Services Ltd

Thank you for your kind words, your parents are lovely and warm now.

Rated 5 out of 5 stars

Honest good service

Honest good service. NJP has carried out small jobs as well as a new boiler.

24 February 2018
Unprompted review
NJP Heating Services Ltd logo

Reply from NJP Heating Services Ltd

Thank you

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