Nivieorganics Reviews 23

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Love the product + it made me feel better. Got a notice to update my payment info, clicked on it and could not get it to work. Reached out for help via email due to not finding a phone number. They... See more

Rated 3 out of 5 stars

I love the product and it made me start to feel better after around the second month but my issues are with the billing part. I was on a subscription once a month bottle sent, when third month time ca... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service from Sandra! I had such a lovely experience with Sandra from Nivie. She was incredibly kind, helpful, and genuine throughout our conversation. I trul... See more

Company replied

Rated 5 out of 5 stars

I haven't used the drops yet. I'm currently waiting to try them until after I get an appointment with a functional medicine doctor and/or speak with my current endocrinologist; however, I had reached... See more

Company replied


Contact info

3.3

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Bad customer service

Love the product + it made me feel better. Got a notice to update my payment info, clicked on it and could not get it to work. Reached out for help via email due to not finding a phone number. They sent me a discount code. Still could not get it to work. I ordered same product via Amazon. ***My credit card was compromised at this same time. Coincidense ?

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Careful

Careful. Nivie is a scam. They promise a refund on their website if you are not satisfied. I have contacted them for a refund and have been ghosted. Telltale sign of a scam.

4 January 2026
Unprompted review
Rated 3 out of 5 stars

I love the product but not the customer suppert

I love the product and it made me start to feel better after around the second month but my issues are with the billing part. I was on a subscription once a month bottle sent, when third month time came they sent email that payment would not process, nothing changed with my payment. I reached out to customer support and no one ever got back to me, Not a Happy customer at all.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Im not sure why there are so many bad…

Im not sure why there are so many bad reviews?? I originally ordered them for my thyroid, I have sleep disorder as well. I have tried absolutely everything for my sleep, I finally gave up. I have been taking my mineral drops for about a month now, my sleep score has gone from a consistent 49% to 77%. Im afraid to stop taking the drops.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Bad Experience! Do NOT Recommend.

I thought I was lucky to get such a big discount on 6 months' worth of tanning drops. Turns out I'm not so lucky! I started using the tanning drops as directed on the bottle and even gave a bottle to a friend to try. We were both nauseous and violently ill for days. To the point that we were vomiting and unable to eat. I reached out to the company via email, and they said I could not return the unopened packs nor receive a refund. I fought back and they were willing to give me a 20% refund. When I went back to their website to check the ingredients etc. the tanning drops were no longer available. This makes me think that the company knew something was wrong with this product, put it on sale and left customers violently ill. After more research, this looks like a rebranded bottle. There are other companies selling the exact same product, in the exact same bottle! This is horrifying. I do not recommend buying anything from this company.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I haven't used the drops yet. I'm currently waiting to try them until after I get an appointment with a functional medicine doctor and/or speak with my current endocrinologist; however, I had reached out with some questions hoping to learn more. I was pleasantly surprised with the amount of concern and detail in the email from Nivie. Sandra not only answered my questions, but gave me specifics in a very personal and caring email. I really appreciate the customer service and it makes me want to become a customer even more.

9 November 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi Lauren,

Thanks for your wonderful words. We really strive to address our customer concerns to make sure that we are transparent with our product.

Love,
Nivie Team

Rated 5 out of 5 stars

Positive experience with customer service

After reading reviews on this company I was doubtful that I would have a satisfactory response interacting with customer service. However, to my surprise I was very impressed with Sandra, the rep who handle my issue timely and fairly. I did not experience any negative actions that were described. I will continue to use this product because of my positive experience and see if the product holds up to its claim.

29 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

This warms our hearts and I hope to keep seeing you with our Nivie Family.

love,
Nivie Team

Rated 5 out of 5 stars

I purchased the Nivie minerals at the…

I purchased the Nivie minerals at the wonderful deal buy one get one because it's a great savings. Unfortunately, I was unable to take the product due to stomach upset. I contacted Nivie and began communicating with Sandra. She was able to get me a refund on the unopened product and was excellent at her communication and customer service!

4 November 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

Thanks for your kind words. I hope your feeling better now.

Love,
Nivie Team

Rated 5 out of 5 stars

Customers are Family

As a new customer I messaged with a question as to the correct way to take Nivie and within two days received a personal response to my email from Sandra with the exact information I needed.

8 November 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

Yes, you are our family. Our customers like you are the inspiration behind Nivie. We may have mistakes in the past but we always strive to be better and I am glad you felt this from us.

Love,
Nivie Team

Rated 5 out of 5 stars

Great Customer Service by Sandra

Order arrived and was not the right item. Emailed and Sandra did amazing support to fix the problem. Very quick and helpful!!! Sandra gets customer service. Thank you

7 November 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

Thanks for the kind words. Hope you enjoy our products and thanks again for being part of the Nivie Family.

love,
Nivie Team

Rated 5 out of 5 stars

Noticed a nice boost in energy after a…

Noticed a nice boost in energy after a couple of weeks. Feels clean and natural.

2 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

Great to hear you are feeling better after taking our product. You are our inspiration for this.

Love,
Nivie team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Outstanding Customer Service from Sandra!

I had such a lovely experience with Sandra from Nivie. She was incredibly kind, helpful, and genuine throughout our conversation. I truly appreciated her patience and guidance with my Tan Drops order she made sure I felt supported every step of the way and encouraged me to see how my skin responds before making changes.

It’s rare to come across someone who takes such personal care and pride in what they do. Sandra made the whole experience feel special, and it’s clear she really cares about her customers. Thank you so much, Sandra, for your warmth and beautiful service!
Hopefully I start to see some colour changes soon
Kylie 💛

17 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

We try to make sure that our customers feel valued and I am glad it showed with our communication.

Our hearts are full hearing this from you.

Love,
Nivie Team

Rated 5 out of 5 stars

Sandra answered all of my questions and…

Sandra answered all of my questions and was extremely thorough, kind, courteous, and respectful. She is a real treasure for representing any company.

21 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

Great to answer your questions, we try to make sure that we provide all the details you need.

love,
The Nivie Team

Rated 1 out of 5 stars

I wish I could do a ZERO review!

I wish I could do a ZERO review. These people are all over FB, with sad stories of Thyroid disease. It’s a scam! This product has Ethanol in their product. They then refuse to take this dangerous product back. Buyer beware! Read labels before you buy any product. These people are praying on our diagnosis only. Terrible company, dangerous product!

20 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi Beth,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. Our goal has always been to provide safe, high-quality supplements made with transparency and care.

To clarify, the ethanol listed on our label is organic ethanol, a food-grade ingredient commonly used in natural supplements to help preserve plant-based extracts and ensure stability. It is not harmful and used only in minimal amounts to maintain the product’s purity and effectiveness.

We understand your concerns and would never want you to feel uncomfortable using our product. Please reach out to us directly at hi@nivie.co so we can personally look into your order and make sure you’re properly assisted.Please include your name with subjectline: TPNivie

We value your trust and take your feedback seriously. Thank you for giving us the opportunity to address this.

Warm regards,
The Nivie Team

Rated 5 out of 5 stars

It's actually working!

I'm not sure why everyone writes bad reviews about this brand, for me it was great. Love the mineral drops, already on my third bottle, and had really good experience with customer service team, thank you guys, already recommended the minerals to all my family

9 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Love hearing this! Thank you so much!

Rated 1 out of 5 stars

ZERO STARS—SCAM!

ZERO. This is a scam. Fake business, fake products, unethical business practices with refusal to cancel the order even when requested within their mandated 1-hour window. DO NOT ENGAGE WITH THIS WEBSITE.

9 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

We’re very sorry to hear that you feel this way. We assure you that we’re a legitimate business and take pride in serving thousands of customers who genuinely love our products.

In this case, it sounds like your order was already processed and shipped by our fulfillment center, which operates quickly to ensure prompt delivery. That’s why it couldn’t be canceled immediately. We are a small team and cannot be online 24/7 but we are working on improving our service.

That said, we’re always happy to help you with a resolution once the product is received. Please reach out to us directly at hi@nivie.co so we can make sure you’re properly assisted.

We appreciate your feedback and hope we can resolve this for you soon.

Warmly,
The Nivie Team

Rated 1 out of 5 stars

Same thing as everyone else

Same thing as everyone else. They take your money, act like they are sending product, but the tracking number never works and you can only contact them by email.
Their automated response “team” says “oh yah we see there is a problem with your order, a real human will be with you in 4 hours!”
Nope.
And a quick visit of their website to try to find contact info will result in your phone number being barraged with offers of 10 or 15percent off, AFTER you’ve already ordered.

Just hope my bank card dispute holds and I get my hard earned money back.

I really did want copper/zinc drops, so it’s disappointing.

8 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi,

We're truly sorry about your experience, we never really meant for you to feel this way and as of now we are a small team handling high email volume which is why it is taking some time to responde. I know you are disappointed and we totally understand this, let us help you by providing us more information with your order and reaching out to us at hi@nivie.co. Please include a subject like "TPNIVIE" so we can get to you sooner.

Warmly,
The Nivie Team

Rated 1 out of 5 stars

Not organic not natural

Not organic not natural. They will ship you their old product and then when you ask questions, they will admit that they sent you a product that is not on their website. Here’s a snippet from their response to me - “Here’s what’s happening: we’re currently shipping our original proven formula while our enhanced version (which offers improved bioavailability) is being prepared for distribution. Both formulas use the same premium, natural ingredients that make Nivie special.“
In addition, they use synthetic ingredients, not organic and not natural. Cyanocobalamin is synthetic. Do not buy from this company. False advertising.

3 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi

I know this is not the ideal experience you were hoping for but if you are still open to resolving this kindly reach out to us with subject line: TPNivie and we will resolve this for you.

love,
The Nivie Team

Rated 2 out of 5 stars

Seamless ordering but disappointed so far in the product

Absolutely no ordering issues (I’m in Australia). Been using for 3 weeks and yet to see any results. Will finish the bottle but I’m not hopeful.

2 October 2025
Unprompted review
Nivieorganics logo

Reply from Nivieorganics

Hi Lucy,

We're sorry that you are disappointed with the product. Please know that results may take some time and may vary from person to person. Some may see and feel result as early as 2 weeks and some at least 4 weeks of consistent use. Please reach out to us at hi@nivie.co so we can provide you more tips to ensure the effectivity of the product.


Warm regards,
The Nivie Team

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