nivie.co 

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Rated 1 out of 5 stars

Their Customer Service is non existent. The day I received their mineral drops, I requested to return & refund. Auto message said someone would contact me shortly. It's been over 45 days. Every few da... See more

Rated 1 out of 5 stars

First off, you will be signed up for a subscription whether or not you choose too, secondly, once you receive all these extra bottles that you didn’t order, they won’t honor a return even though they... See more

Rated 1 out of 5 stars

Terrible. I ordered the thyroid support drops, they sent me the tanning ones. They wouldn’t refund me. Customer service is terrible, I don’t think I was actually speaking with a real person since they... See more

Rated 2 out of 5 stars

The company lacks transparency on where the product is actually coming from. It's been two weeks since I placed my order. Domestic shipping processing is 1-3 days. Company states it's facility is i... See more

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23 reviews in the last 12 months

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Rated 5 out of 5 stars

I look like a living person now

My mom is a ginger so I got the skin that cycles between glowing white and lobster red. Ive spent my life looking either sick or sunburnt. I was so skeptical of this, figured it was another one of those things that would turn my palms orange or mess with my liver. But I was desperate. Its been maybe two months and the difference is it's not a tan. I just look like I have blood flowing through my veins. My skin has some warmth, some life to it. I dont look like a Victorian child on the verge of consumption anymore.

5 June 2025
Rated 1 out of 5 stars

100% SCAM

1) It's false advertising. They claim the product is made in a FDA approved facility in the USA. Not true. It's all made in China and who knows of what ingredients. 2) They tell you to take 4 drops, then another Nivie bot states to take 20 drops. In other words they can't keep their story straight. 3) I sent multiple emails that went unanswered so I filed a complaint with my credit card.

1 June 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hi there,

I’m very sorry to hear about your frustration and appreciate you bringing these concerns to our attention. Please allow me to address each point:

1. Manufacturing facility
Our products are produced in an FDA-registered and FDA-inspected facility. While the facility is located in China, it adheres to all U.S. FDA standards for quality, safety, and traceability. We stand behind the integrity of every ingredient used and can provide certificates on request.

2. Dosage instructions
I apologize for any confusion around dosing. We recently updated our formula and it was a mix up in our team regarding the dosage. Correct one is 2 droppers simply. We’re working on clarifying this on our website and packaging so it’s crystal clear going forward.

3. Unanswered emails
I’m very sorry you didn’t receive replies to your messages. That isn’t the experience we want anyone to have. If you’ll DM me your order number or the email address you used, I’ll personally make sure you hear back within 24 hours—and if needed, arrange a full refund or replacement.

Thank you for giving us the chance to make this right.

Rated 1 out of 5 stars

Ordered Nivie drops but received 3…

Ordered Nivie drops but received 3 boxes of Milano drops instead shipped from China- definitely want a refund

5 June 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hi Heather,

That’s definitely not the experience we want you to have. Let me clarify and make this right:

Rebranding explanation
Nivie Drops has been recently rebranded and thus a confusion among our customers. All of our products, are manufactured in an FDA-registered facility that meets U.S. standards for safety, purity, and traceability.

Every batch is rigorously tested and certified before it leaves the factory.

Next steps / refund
I completely understand wanting a refund if you prefer not to keep them. Please reply with your order number or the email you used at checkout, and I’ll process a full refund for you right away. If you’d rather receive the Nivie-branded bottles, just let me know and I’ll arrange a replacement shipment at no extra cost.

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Do not buy from this company.

4 June 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hey Britten, could you please send any details (order numbers, photos, emails) to our email hi@nivie.co so we can look into this right away?

Rated 1 out of 5 stars

Scam

Scam! Does not respond in a timely manner. Will not refund or approve my return of 4 unopened boxes. Drops do not work and they offered to help me optimize the drops! What??? The website says refunds within 30 days no questions asked. That is simply a lie!
Update…the company did reach out and offer 80% refund. I expected all of it but also figured 80% is better than nothing. They did not want the unopened returned. Save yourself the aggravation and just don’t buy.

3 June 2025
Unprompted review
nivie.co logo

Reply from nivie.co

I’m really sorry for the trouble. Please reach out directly at [hi@nivie.co](mailto:hi@nivie.co) and we’ll sort this out for you right away.

Rated 1 out of 5 stars

FRAUDSame as a lot of people

Same as a lot of people, ordered Nivie and got Milano with boxes all damaged, definitely fraudulent DO NOT buy this product, cheap sent from china not USA, I will get the word out there about these Frauds.

2 June 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hi Wendy,

I’m really sorry you feel this way. Let me clarify a few things that often cause confusion:

Rebrand vs. New Formula
Nivie Drops use the exact same proprietary formula. It is simply result of rebranding.

Our manufacturer holds FDA registration and is routinely inspected to ensure adherence to U.S. standards.

Every batch undergoes independent third-party lab analysis for potency and purity.

We disclose every ingredient on our label. If you ever need more detail, just let us know.

We stand 100% behind our product’s quality and safety. If you’d like to see detailed reports or have any other questions, please reach out at hi@nivie.co and we’ll get you everything you need. We appreciate your feedback and the chance to earn back your trust.

Rated 1 out of 5 stars

Total scam

Total scam. Fake website. Fake reviews. Fake mentions of well known magazines. Milano drops being sent from China NOT USA as advertised. No money back guarantee given as advertised. They ignore your emails. Spelling mistakes all over the product received. They delete all the negative comments & reviews across social media. AVOID at all costs

10 May 2025
Unprompted review
nivie.co logo

Reply from nivie.co

I’m sorry you’ve had this experience. Nivie is a freshly rebranded, much more improved version of our formula, made in an FDA-registered facility that meets U.S. standards for safety and purity, and every batch is tested to ensure the highest quality. Please contact us at hi@nivie.co so we can make this right.

Rated 1 out of 5 stars

I ordered my drops over a week ago and…

I ordered my drops over a week ago and when asked where my order was I received an automatic reply stating they are a team of 4 and they are very busy . When I try to used the tracking number it crashes .. something felt off so I did some digging and I am now concerned I have been scammed… I will wait and see if it arrives and if it is actually what I ordered , however I am concerned I have fallen for something.

1 June 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hi Rebecca, I’m really sorry you haven’t received your Nivie Drops yet and that the tracking link isn’t working, I understand how unsettling that feels when you’ve been waiting over a week and only got an automated “very busy” reply, and I want to reassure you that Nivie is a fresh rebrand with an improved formula made in an FDA registered facility under strict quality standards and every batch is third-party tested for purity and potency, so please email us at hi@nivie.co with your order number and we will personally track down your shipment, keep you updated at every step, and refund you immediately if it doesn’t arrive or isn’t what you ordered.

Rated 1 out of 5 stars

UPDATED REVIEW Nivie drops ordered received Milano drops

****UPDATED REVIEW****
I ordered 2 bottles of Nivie tanning drops. My order arrived and it wasn't Nivie that I received it was Milano drop. One bottle wasn't even sealed. I have researched Milano drops and it is a completely brand and is cheaper. I can only assume that Nivie are buying Milano drops and either swapping the packaging or are selling both. I have tried to contact Nivie by their contact message and also by email and have had no reply. As people know these drops aren't cheap, I would like a refund, I will update as and when I hear from them. FINALLY HEARD back today, no offer of a refund !! Just to say that they used to be Milano but changed to Nivie. They have allegedly poured the new updated product into the old Milano bottles and used the old packaging. I don't believe that for one minute. I have again requested a refund. Will update as and when I get a reply.

24 May 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hey Tracey, I totally get why you’re upset.

Waiting on something you paid for, only to see the wrong name and damaged boxes, and then crickets on replies would frustrate anyone.

Nivie has just been relaunched under a fresh new brand, with an improved formula made in an FDA-registered facility and every batch is tested for purity and potency.

That said, none of that matters if you didn’t get what you ordered. Please shoot us a quick note at hi@nivie.co with your order number and photos of what you received, and I promise we’ll sort out a full refund or send you the right bottles.

Thank you for calling this out and giving us a chance to fix it.

Rated 1 out of 5 stars

Looks like i have fallen for a scam…

Looks like i have fallen for a scam again!! Fake bottles from milano, spelling mistakes on the bottle. I won't be using them. What a shame people do this! I have learnt my lesson.

30 May 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hey Karen I’m sorry you feel like you’ve fallen for a scam and saw fake bottles and spelling mistakes on the label I understand how disappointing that must be Nivie is a fresh rebrand with an improved formula made in an FDA registered facility and every batch is tested for purity and potency please email us your order details and photos at hi@nivie.co so we can investigate and make this right

Rated 1 out of 5 stars

Waste of money and time. Do not work. Do not buy.

I have been using Nivie tanning drops AS DIRECTED for nearly 5 weeks and there has been absolutely no change to my skin colour. I emailed the company and they replied with a list of how to best use the product none of which is on the website and most of which I had been doing anyway. Complete waste of money.
150625 since writing this review I have now been taking the drops as directed for 6 weeks with NO results. I have already emailed you my regime and you made a few suggestions. I have been following these new suggestions with no results so please provide a full refund. Thanks

31 May 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hey Lesley I’m sorry you’ve spent five weeks following the instructions exactly and still see no change that must feel like a waste of time and money sometimes the way the drops are taken can make a difference if you email me your daily routine and order number at hi@nivie.co I can review your dosage guide share a simple step by step method and if you still prefer we will process a full refund for you

Rated 2 out of 5 stars

The company lacks transparency on where…

The company lacks transparency on where the product is actually coming from. It's been two weeks since I placed my order. Domestic shipping processing is 1-3 days. Company states it's facility is in Florida. So, I should have had the product over a week ago. Come to realize the product is stuck in customs and coming from some foreign country (presumably China) - not the US. I can't review the product because I still don't have it.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

2 months and no change shipping shows…

2 months and no change shipping shows they come from China save your money and get lotion

30 May 2025
Unprompted review
nivie.co logo

Reply from nivie.co

Hey Anne I understand waiting two months with confusing shipping details feels like a complete waste please send your order number to hi@nivie.co and tell me if you would rather have a refund at no extra cost. We want to make sure you get value for your money

Rated 2 out of 5 stars

Bought Nivie drops sent generic milano…

Bought Nivie drops sent generic milano drops which are made in China, these drops I have since found on amazon for half the price. Do your research before buying as this is clearly a scam of sorts. Disappointing and my bottle keeps oozing liquid on the outside of the bottle.

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting…

I ordered mine and still haven’t received it. Going on 4 weeks. Not feeling great about the product. Says made in the USA. Not really sure what the ingredients are going to be or if it is legit. They already lied about where it’s made and shipped from. Let’s see when it ever gets here.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

This company has been consistently misleading. They claim their product is manufactured in the United States in an FDA-certified facility, yet my order was shipped from overseas and arrived labeled Milano Drops—not even under the brand name NIVIE that I purchased. This discrepancy was never disclosed prior to shipping, which is unacceptable.

Despite reaching out multiple times via email and social media to ask why my product was shipping internationally—and to clarify where their products are actually made—I received only vague, evasive responses. Transparency only seems to have become a priority after negative reviews started surfacing.

Even more concerning, when you search the company’s listed address, it leads to a high-rise condo in Florida—raising serious red flags about their legitimacy. It appears this operation is being run out of someone’s living room while falsely advertising FDA-certified U.S. manufacturing.

To make matters worse, the company actively deletes negative comments on social media, further demonstrating a lack of accountability and integrity. I will be filing formal complaints with both the FTC and FDA. I have also filed a dispute with my bank.

SHAME ON YOU.

21 May 2025
Rated 1 out of 5 stars

I’ve had terrible customer service from…

I’ve had terrible customer service from this company!
First of all I received the wrong drops which brought me out in a terrible rash!
If they’ve change the name this should have been mentioned before I ordered!
I got in touch and was offered a partial refund let’s just say the offer was ridiculous.
No way of returning the unopened boxes either!
I eventually agreed on the refund but after 6 messages off me, I’ve still not received anything!
I definitely wouldn’t recommend, especially if you’re in the UK!
They come from china.
Please do your research on Milano drops as-well, I had a big opener.
I will update if and when I get a reply to my 6th email.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

No refund received after cancelling order

This company seem to be a scam. The product they send you is fake milano drops. I placed an order and then read some reviews and canceled it within half an hour. Their policy shows this is possible with a full refund. I emailed them on the contact details on their Web page. They replied that the order had been processed and they were very sorry and to try the drops. This went back and forth with bot like replies. In the end they offered 70% off which I accepted as I just wanted my money back and they said it was their best offer. However nothing has been refunded. If they do I will update my review.

Update:They did send my 70% refund after I posted this review but really they should have given me all my money back as part their cancellation policy

23 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam Chinese product and run by Bots

Received a completely different cheap Chinese made product, in packaging covered in poor English. Complete scam. I’m obviously not going to drink it!! I’ve been in a back&forth with ‘Katie’ who is probably ChatGPT, who eventually promised a ‘70%’ refund’ but I’ve not received it. So I will have to do a charge back with my bank.

3 May 2025
Unprompted review

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