Real followers, nothing to say about it. But the numbers are very bad, hundreds of following by day and very few in return. Tried to contact the customer service (who answered quite fast) but di... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Real followers, nothing to say about it. But the numbers are very bad, hundreds of following by day and very few in return. Tried to contact the customer service (who answered quite fast) but di... See more
Company replied
It's a fake service. I signed up and immediately received followers from India each profile having about 15 followers and minimal posts. Even if these profiles are real they are not my target audience... See more
Company replied
In short Nitreo works pretty well for me, but I had some issues with setting up my account. Specifically I got one login request from a strange location, but I got in touch with their support and... See more
This is a great service, with great support/customer service. The only thing I think could be improved is ensuring relevant followers are gained (sometimes I gain followers that aren't my target audie... See more
Nitreo helps you grow your reach and engagement on social media. This is the official (and only) TrustPilot account. All other accounts are illegitimate. Please reach out to us if you're having any issues with our service and we will get back to you within 1 working day to fix your issue. That's our guarantee!
United States
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am massively disappointed by Nitreo. It advertises organic growth, but it's not.
I was lucky enough to stop before getting banned or warned - but the accounts followed were categorically not appropriate for my account (despite filling in all their info), most weren't even English speaking! Let alone followers of some rather niche accounts/hashtags.
They cannot (will not) substantiate how those followers were part of these instructions.
I've spent my time unfollowing a whole bunch of irrelevant accounts.
Now seeking a refund. Wish me luck.
SCAM!!!
I lost my account after getting banned several times due to their 'activities'. I reached out to them several times to address the warnings until I lost the account and they did nothing and made all these excuses.
I lost an account that was doing good for the past months prior to this service. No refund from these scammers! Stay away from Nitreo.
Nitreo is a scam based in Serbia and will never refund you if you're not satisfied with their service. During the warm up period there were only 1-3 interactions/day done from my account (I was okay with that because I read it's a requirement to prepare your account). Then I got notified the warm up period has ended so I was excited to see the service working full speed but 3 days later I realized there were ZERO interactions made during those days (according to my dashboard). I'm not even talking about followers - Zero new followers throughout the entire period. When I contacted one of their mangers and asked for a refund they told me they are unable to refund because the "service has been delivered". They can only refund you if they have "technical difficulties" on their side to provide the service, this is what they said. So in the end, no matter what your concern is, you will never get a refund because they will always find an excuse saying "the service was provided to you" . I canceled my month subscription after 5 days but never got a refund. Now make your own choice!
It’s a scam!! I kindly ask everyone who would Like to use it. Not to!!!! This is not payed review by any of their competitors. This is purely from my own experience. Terrible terrible experience!
I think Company is based in Serbia. BecaUse by accident I found out by looking at the names of people who reach to me as operators on live chat and then I tried to talk to them in Serbian language and they responded in Serbian as well. I mean it may not be that company is based there. maybe they just hired operators from that country cause they are cheap. But anyway I kindly ask if anyone sees this post any influencer or anyone who has a higher range of social reach please advise people not to waste their money. It’s not cheap. They don’t offer money refund. And they just want to stalk you in order to charge you month after month. Really bad experience. I am disappointed in people from my country if this was their idea. To scam people like this. I am sure it punishable by law. I hope they get caught and they pay for their deeds. I will notify Instagram as well. And will share this to some YouTube influencer who I have good connection with.
Thanks and cheers to all. Let’s put an END to all scammers around the world!
I’ve been with them for a few months now. I work in LA. At first, I saw all my followers were coming from South America. Recently all my followers are Indians and Pakistanis. Not only that, these Hindus are calling my business number trying to scam me and sell me fake stuff for my business. This is a brand new number and this is so frustrating as I cannot afford to ignore any calls because they could be possible customers. I am so angry with their service. I would call it useless, but it’s much worse, it’s extremely damaging at this point. Do not hire them
Worst site ever I highly recommend you don’t use it it did not benefit me at all! A week in my account has been flagged and locked ! Ask for refund told me 1 month freee with there service how about my money you robbed from me !!!!!
Worst service ever wish I read these reviews before I did it as well 2 days in I receive messages suspicious activity on my account and I can’t follow or unfollow to save instagram community I look to see the problem there were 100s of accounts all bot accounts and I had to unfollow them reason why the unfollow and following activities spike I instantly change password write To them lack of response no money they didn’t follow anything I recommend no one use this account I caught it after 2 days I look and see these reviews everything is accurate I gained 400 followers in 4 days of my own work they gave me 3 that’s is ridiculous !!!!
Gets you blocked on Instagram. I complained and asked for a partial refund. They refused, only wanted to give me another free month. Why would I risk my account and continue using. Not worth it!
Don't use it! Horrible customer service and no money back guarantee. They didn't follow any hastags and locations I set up but instead followed some random people and that was their excuse that it was "working".
I lost my account and never got it back.
I got banned 3 times prior to losing it for good. Nitreo never took the warnings seriously and never repaid my money.
WHAT A SCAM! After 3 weeks and only seeing one follower come in from their work I asked if I could see a report on what they had done because although my followers doubled, I was noticing that essentially all of them were from accounts of individuals whose photos I had liked (note I did not follow a single account, just liked pictures). They told me that they would not know until the unfollow process began, big red flag that you can't tell me what you're doing, which would require a second month payment. The next week I opted to cancel because yet again they would not tell me what they were doing on their end and I simply was not getting any results. I signed up after seeing a blog that stated their experience was nitreo following 1000 accounts within a week and getting them 70 followers per day on the basic package. I signed up for the speed package assuming that since this was a blogger that they got priority, so I paid more to avoid getting a lesser service. I was way wrong.
They also lie on the dashboard about what they're doing. My account got suspended for a week, so no liking, commenting, following or posting. Yet somehow the Nitreo dashboard was reporting all of that being done even though it was physically impossible to have any account activity due to suspension. So to sum up, they provide zero insight into how they help you, do nothing to help the situation when you let them know you are not satisfied with the service (I had 3 different people in chat that simply did not care) and they post false data on the dashboard as to what they are doing daily. Do not waste your money, shop small business if that's even a thing for this with someone who will genuinely do the work
I wish I had read these reviews before!!
They wasted an entire month. 3 calls were set up using THEIR meeting calendar on different days, but their lovely staff was a no-show.
Their time-zone was not very out of sync but still they would just not make any effort.
In fact, Instead of reading the entire email thread and understand that we were really excited about their product, they delayed everything.
We suspected that they would make excuses and not give us a refund, and yes, while we asked them twice for refund, they denied saying no lets do a call...
They are a complete waste of time and money.
Excellent way to scam people!
I spent 6 months with Nitreo on their "Speed" plan. I did not get results and was not satisfied.
This service advertises for organic growth when it is anything but. My experience with Nitreo is that I got 100 followers in a month but they were all bot accounts. Then my service stopped working entirely for three weeks I stopped getting any followers at all. Then my service finally does start working again and all of a sudden I’m showing that I’m following 700 bot accounts. I did not give them permission to follow random bot accounts and when I asked them they said that’s just how their service works. Mind you somehow they can sign me up to follow 700 bot accounts but I still only had 400 followers. Then when I ask for a refund and they said they can only refund for technical issues but I had technical issues for three weeks so why can’t they refund me? It’s a $75 a month scam. Didn’t do crap for my business and I got zero sales from anything this company did.
WARNING: Do NOT use Nitreo.com
As everyone else says, they take your money, then Nitreo.com will get your accounts get blocked. It's... good up to a certain point, but you don't have any real control over the service, i.e. how long between liking and unliking and Instagram sees that as you spamming people. I was using the Speed function then after being blocked a number of times, downgraded to Essential and within days I was blocked again, on both accounts.
I used it on 2 accounts which both grew to roughly the same number, 2500, one new account from 50, one from 1200 and then they stalled for months. I paid money to switch existing subscribers from new ones. My guess is, many of these users, are users of nitreo, because as soon as nitreo unfollows them, they unfollow me. So they weren't real people that want to follow my content.
My accounts have been blocked a total of 14 times in 7 months. I was even told to not use Instagram as my activity would get me blocked, and that, like many others, my activity was the reason I was being blocked, so I didn't do anything for a month, and... I got banned, 100% due to Nitreo.
Right now I'm a few days into another month, I've just cancelled my subscriptions and I'm asking for a refund of this month.
Update: they followed / liked nearly 3,200 accounts and are offering zero help to remove them. So I have to manually remove them. When I contacted support they basically washed their hands of it, which I'm positive is how they deal with every complaint.
If you complain about anything the response will be... that's strange, no one else is having the same issue, here have a discount or a free month. OR this is your fault you liked a hand full of images or followed a couple of people which is enough for Instagram to block your account, never, sorry we made a mistake, let me fix it.
Absolutely terrible, I wish I had come here first. Nitreo is a scam - they just take your money then lie through their teeth about the service. You'll get replies from all different people with different excuses and different lies, without ever answering a question directly. I couldn't add more than 5 targets on the basic service, and I couldn't add blocked accounts. They told me this was a 'system glitch' and did not qualify me for a refund. When I said that they were not delivering the "guaranteed" growth results they ignored me and tried to tell me it was my fault because my IG account 'has a low trust score' I asked how did they know that... they dodged the question. They're full of it. Preying on people's desperation to grow on social media in 2021. I literally received 2 follows in 9 days. They viewed about 40 stories and followde 60 people.... that's it. Something I could've done manually in 10 minutes. I have raised a dispute with my bank as they keep refusing to give me a refund. It's a complete scam.
I used this service to grow my business IG page. I haven't reach a lot of new followers (about 90 in 2 weeks), but after 2 weeks my page was deactivated because of actions Nitreo did on my account. I decided not to use the service anymore and requested for a refund, but instead they offered me to try it on another account convincing that it's a very rare situation. I tried it to another account and it was deactivated in 2 weeks as well. I never was able to return access to my profile, so I lost it. After I wrote to Nitreo support and requested at least a refund, they just stopped answering me. Please be very careful using this service, I lost my profiles because of it and had to start over from the beginning.
Very good for growth but got me banned. I found nitreo to be a very good growth service getting me followers and likes on my posts but i was banned for going against instagrams community guidelines. I got my account back after 3 weeks and i found out its actually against instagrams policy to have an app with a dashboard like nitreo does. I would advice not using it as you will get your account banned. Instead use a service like tree frog, its much better and does not break any rules like nitreo does.
A complete waste of money. They simply follow literally anybody hoping someone will follow back. Do not even bother to add relevant accounts. Lots of shady accounts added as well.
Since all accounts they followed are completely irrelevant and useless i had to waste more time unfollowing them.
WORST EVER
An absolute waste of time and money. All that happened was I followed about 200 irrelevant accounts - some of which were very dubious in their nature. If you want to pay to be followed by a bunch of randoms then go ahead and subscribe but if you want people to follow YOUR account and interact with your account then forget it.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.