So useful to deal with a team based in Namibia
NIT solved our problems for us by having the local staff and knowledge to be able to meet our ask - the trip mixed time as a four, time as a two (twice), days not organised by NIT). We talked to UK based travel agents and they all said "too complicated". We met NIT at a travel show and they weren't fazed by our requirements and sorted out a bespoke package for us. The lodges they chose were great (especially recommend the Hoodia Lodge) and they provided us with a new Toyota Hilux 4 cab with a second diesel tank - and showed us how to change tyres etc. When an animal came out of the bush and hit the Hilux and damaged the bumper they organised a patch up at a local Toyota garage within the hour.
NIT introduced us to Temple World Travel so we could pay a UK travel agent and benefit from UK ABTA protection etc which was a distinct plus (we booked the flights with them).
If we go back to Namibia then we will use them again.
We really enjoyed our holiday.
Note: Visit in April 2025, NIT just launched Trustpilot page, so review has November 2025 date on it

