Nisbets Ireland Reviews 

1,475
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,080 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, often receiving their orders quickly, sometimes even the next day. The products are consistently described as being of good quality and performing as expected, with many finding them to be a game-changer for their needs. Reviewers also highlight the excellent service, noting helpful staff, easy ordering processes, and efficient handling of adjustments. However, some customers experienced issues with order fulfillment, including delayed deliveries, incomplete shipments, or items not arriving as expected. There were also instances where packaging was damaged upon arrival, though the contents remained intact. A few people mentioned long wait times for certain items, particularly those coming from international warehouses, and some reported issues with product durability.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Product

Clients share positive opinions on product quality, with many reviewers praising goods as top quality,... See more

Order

Reviewers mention ambiguous feedback about order, with many customers reporting positive experiences with... See more

Service

Consumers find service to be positive, with many reviewers praising the excellent, fast, and professional... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the top-quality goods and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order placed 14 5 2026. Delivery made 16 6 2026. Looking forward to making a terrine for the hot summer days.... when they arrive.

Company replied

Rated 4 out of 5 stars

I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days

Company replied

Rated 5 out of 5 stars

Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more

Company replied

Rated 5 out of 5 stars

Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,475)

999 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item as described

Item as described, prompt delivery.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so happy to hear you had such a positive experience with us! We appreciate your kind words.

Rated 5 out of 5 stars

Great service

Great tables easy to put together great service

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're glad you enjoyed the tables and our service. Thank you!

Rated 5 out of 5 stars

The best company

The best company. Delivery is always so quick! Have never had any problems with any of their products. Highly recommend

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you so much for your fantastic feedback! We’re delighted to hear you’re happy with the quick delivery and the quality of our products. We really appreciate your recommendation and your kind words.

Rated 5 out of 5 stars

Always return to Nisbets for their…

Always return to Nisbets for their extraordinary service .. always on time with great communication 🙏

17 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad to hear you consistently receive extraordinary service and appreciate your kind words about our communication and timeliness!

Rated 5 out of 5 stars

Great shop!

I foolishly bought a knife-block that didn’t hold large chefs knives. Nisbet accepted return and arranged for pickup. Thank you 🙏
Every purchase from nisbet has been a pleasure. Highly recommended.

12 May 2026
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Reply from Nisbets Ireland

We're so glad we could assist with your return and pickup. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Product available immediately
Prompt response
Straight to customer service when we rang

20 May 2026
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Reply from Nisbets Ireland

We're so glad to hear you had such a positive experience with our fast delivery and prompt customer service. Thank you for your kind words!

Rated 1 out of 5 stars

I ordered a contact grillbecause our…

I ordered a contact grillbecause our own one broke. I rang and ordered and while speaking I asked was it definitely next day delivery to which I was told yes. 4 days later the grill didn't arrive and I rang back and was told "il send an email to the warehouse and it should be with you tomorrow", next day, no sign of the grill so I called back, i got the same response "il send an email to the warehouse and it should be there tomorrow" this happened 4 different days in total and eventually 7 days later I asked to speak to somebody higher up, at this point my business was losing thousands of euro from the lack of a grill (which i remind you, I was told is next day delivery). When speaking to a person in a higher up position I was told "we can't find the grill in the warehouse and will send you some alternative options to choose from".
So 8 days later, 5 calls to customer service, I got what I didn't order.
The grill that was sent is fine, it's the service I got over the 8 day period that was lacking, constantly being told "it will be here tomorrow " then to be told "we don't have the grill" after a week.
Il be using another company to expand my business moving forward.

19 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Hi,
I’m really sorry for the experience you’ve had I completely understand how frustrating this must have been, especially given the impact it had on your business. This is not the level of service we aim to provide.
I’ll be reaching out to you today to discuss this further and make sure we address your concerns properly.
Again, sincere apologies for the delays, the miscommunication, and the inconvenience caused

Colm Nisbets Ireland

Rated 1 out of 5 stars

Only 1 of the three items I ordered has…

Only 1 of the three items I ordered has been delivered.

25 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

I sincerely apologise for the delay with your order and for the inconvenience caused.
The remaining items are now scheduled to ship within the next 24 hours, and we’re doing everything possible to get them to you as quickly as we can.
Thank you for your patience, and I’m very sorry again for the frustration this has caused. Please don’t hesitate to reach out if you need anything further in the meantime.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Excellent products at good prices

Excellent products at good prices, clear website and very fast delivery

24 May 2026
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Reply from Nisbets Ireland

We're delighted you enjoyed our products, website, and fast delivery. Thank you for your kind feedback!

Rated 2 out of 5 stars

product information

I called customer service looking for advice on which product that would be best suited to our needs.
The customer service representative was very friendy but not very knowledgeable on the products the company sell.

18 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your feedback, and I’m sorry to hear that your experience did not fully meet your expectations.
We’re pleased to hear that our representative was friendly, but we take your comments regarding product knowledge seriously and will use this to improve our service. Our goal is always to provide both helpful and well-informed advice to support our customers.
If you’re still looking for assistance, we would be more than happy to help you find the most suitable product for your needs. Please feel free to contact us at sales@nisbets.ie to arrange a call, and a member of our team will gladly go through your requirements in detail.
If there is anything further, we can assist you with, please don’t hesitate to reach out.

Colm Nisbets Ireland

Rated 2 out of 5 stars

tried to pay online on web and payment…

tried to pay online on web and payment didn't go trough twice had to do it over the phone and even tough it was over a week ago on my bank account they are pending (2 pending )
phone and was told they would disappear but haven't yet , you need to annul them for them to disappear
Antonio 0862513574

24 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

I’m sorry for the inconvenience this has caused.
We have attempted to reverse the two pending transactions on our side this morning; In situations like this, pending authorisations will normally drop off automatically, but the timeframe is determined by your bank.
We recommend contacting your bank directly to request that they release or remove the pending transactions, as they are in the best position to action this.
If you require any confirmation or supporting information from us to provide to your bank, please don’t hesitate to get in touch. You can reach us by email at sales@nisbets.ie, and a member of our team will be happy to assist.

Rated 5 out of 5 stars

You can trust them !

Very fast. Good products. Website easy to understand. 5 stars !

24 May 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad you enjoyed our products and found our website easy to use. Thank you for your kind words!

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