Order placed 14 5 2026. Delivery made 16 6 2026. Looking forward to making a terrine for the hot summer days.... when they arrive.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days
Company replied
Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more
Company replied
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more
Company replied
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nisbets Ireland
Thank you very much for your kind feedback! We’re delighted to hear you found the website easy to use and the delivery efficient, that’s exactly what we strive for.
We really appreciate you taking the time to share your experience
Next day delivery and the updates of…
Next day delivery and the updates of that delivery were very helpful.
17 May 2026
Reply from Nisbets Ireland
We're happy to hear our delivery updates were helpful. Thank you for your positive feedback!
Very happy with the product.
17 May 2026
Reply from Nisbets Ireland
We are so glad you are happy with the product. We appreciate your positive feedback!
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Great customer service
The sink and tap were what we needed, the online ordering and customer interfacing were helpful and an exchange was easy with Nisbets when the wrong item was picked.
7 May 2026
Reply from Nisbets Ireland
We are so pleased to hear that our online ordering and customer service were helpful, and that the exchange process was easy for you. Thank you for your kind words!
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Easy to find the item I wanted
Easy to find the item I wanted. fast delivery. Though I thought it was a bit much to receive a small item in a really big box. But thanks for sending it out
13 May 2026
Reply from Nisbets Ireland
We're so glad you found your item easily and appreciate your feedback on the packaging. We are always working to improve.
Great service
Great service, quick delivery, product knowledge pretty good when I rang but at least had the decency to ask someone else for knowledge when they didn’t know the answer
13 May 2026
Reply from Nisbets Ireland
We're happy to hear that you received great service and quick delivery! We appreciate your feedback regarding our product knowledge and are glad we could find the answers you needed.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
I was disappointed with the delivery…
I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days
13 May 2026
Reply from Nisbets Ireland
Thank you for your feedback, and we're sorry to hear about your experience.
We completely understand your frustration, especially as you paid for next-day delivery. Upon reviewing this, the carrier did attempt delivery on the expected day but unfortunately was unable to complete it as no one was available, and a calling card was left.
That said, we appreciate that the final delivery taking three days is not the experience you expected or that we aim to provide. We are currently reviewing this with our delivery partner to help prevent similar situations in the future.
If you’d like us to look into this further or discuss a resolution, please don’t hesitate to contact our support team directly with your order details. They can be contacted by emailing sales@nisbets.ie
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
I got exactly what I ordered.
I got exactly what I ordered.
It took a while for delivery and without any vendor contact for reassurance of purchase.
12 May 2026
Reply from Nisbets Ireland
Thank you for your feedback. We’re pleased to hear you received exactly what you ordered.
We’re sorry for the delay in delivery and the lack of communication this isn’t the experience we aim to provide. We appreciate your comments and will use them to improve our service.
Great company to deal with
Great company to deal with. Competitive prices and super fast delivery. Will be back
12 May 2026
Reply from Nisbets Ireland
Thank you for your kind review! We’re delighted to hear you found our prices competitive and that your delivery arrived quickly.
Products listed can be out of stock
I ordered compostable plates online, three weeks in advance of a surprise birthday party for my partner. They were a bit more expensive than other sites but I took heart in the fact this is an Irish company. Sadly, the plates never arrived. I rang customer service and a very helpful girl told me they hadn’t yet arrived from the UK. I feel that customers shouldn’t be led to buy products online if they are in fact out of stock. It’s just misleading and disappointing. To her credit the girl on the phone helped me pick out some alternatives which are now apparently on the way. But it’s the eve of the party and I could have done without this stress.
11 May 2026
Reply from Nisbets Ireland
Thank you for your feedback, and I’m really sorry to hear about your experience especially with such an important occasion. We completely understand how frustrating and stressful this must have been. This isn’t the experience we want for our customers.
I’m glad our team member was able to help find an alternative for you, but we take on board your comments about stock visibility and communication and will be reviewing this to improve.
Regards
Colm Nisbets Ireland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.