Nirvana Systems Reviews 161

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the customer service as outstanding, appreciating the personalized and understanding approach. The user experience is frequently described as smooth and efficient, with consumers noting the ease of setup and use, and the clear guidance provided. However, some customers expressed dissatisfaction with the product's performance, mentioning poor results and significant losses. A few other people also felt that the service was lacking, citing issues with customer support becoming unresponsive after purchase and a difficult onboarding process with multiple login issues.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness,... See more

Product

Users describe ambiguous interactions with product. While some customers praise the product as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the smooth onboarding process and... See more

Service

People report ambiguous experiences with service. Many customers praise the professional help, quick email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nirvana staff ALWAYS provides extremely friendly and helpful support! I found the login and setup process for my second account a little challenging, and Scott took all the time and patience needed t... See more

Company replied

Rated 5 out of 5 stars

Tim has shown empathy and care for my limited understanding of all these stressful financial steps, that I just don’t have much room for in my life. Always ready to take my calls and guide me, where... See more

Company replied

Rated 5 out of 5 stars

I was very reluctant to buy the license, but Tara gave me space and explained to me all the details. Finally, I told her I am going to put the same amount with them in six figures and a regular invest... See more

Company replied

Rated 5 out of 5 stars

Let's be clear: If you haven't done your homework, this isn't for you. OmniFunds is a specialized instrument — a trend-following momentum system. It is not a day-trading tool. Through the January-to-M... See more

Company replied


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4.2

Great

TrustScore 4 out of 5

161 reviews

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Replied to 80% of negative reviews

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Rated 5 out of 5 stars

Thanks!

A huge thank you to Nirvana Systems for Omnifund! This product has been a lifesaver. Despite the intense market volatility this year, my account is up. That kind of performance speaks for itself. On top of that, customer service has been good.

12 October 2025
Unprompted review
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Reply from Nirvana Systems

Theresa,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

What I was looking for

I've struggled with automated trading in the past—they were always difficult to set up and failed to even beat the benchmark. Omni Funds changed all that. This is hands-down the easiest system to set up and use, but its simplicity doesn't compromise results.

8 October 2025
Unprompted review
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Reply from Nirvana Systems

Mitchell,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 1 out of 5 stars

Omni Funds is a total disappointment

Omni Funds is a total disappointment.
I paid over $10,000 to beat the market. The market is up 22%, my account is up 5%.

The market is making records almost weekly. They told me that I should easily beat that. Look at my account and not even close. They sell you on a "past history" but the program is just a waste of money.

Do not invest your money in a promise. Join online groups who will give you swing trades. I made 20% in one week. Cost of $299 a month. Omni Funds made me less than 1% a month and made me pay up front for poor performance.

8 October 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for your candid review. Reading about your disappointment is very concerning to us, and we sincerely apologize that our performance has not lived up to the expectations you had when you joined us. It's completely understandable to be frustrated when your account isn't keeping pace with a record-setting market.

While market benchmarks are an important yardstick, our strategies often incorporate risk-mitigation techniques aimed at protecting capital during various market cycles. In a strong upward market, this focus on risk management can sometimes lead to performance that differs from a major index. However, it's clear that the results you've seen have caused frustration, and we want to address that directly.

We take your feedback that you felt sold on a "promise" very seriously. While we use historical data to illustrate our process, it is never our intention to guarantee future results, and we regret if our presentation gave you that impression.

We are committed to working with you toward a solution. Please allow us to conduct a full review of your account and the communications you received. You can email us directly at support@nirvsys.com or call us at 512-345-2545 to speak with a customer representative.

Rated 5 out of 5 stars

Nirvana system is a wonderful company…

Nirvana system is a wonderful company with great customer service. They take care of their customers promptly and efficiently. A special thanks to Nathan who is part of the Nirvana team. Excellent customer service and they really went out of their way to accommodate me. I recommend this company which has great management and who seriously wants to invest money.

8 September 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

Update to what I wrote on July 31

I wrote a review on July 31, 2025. This would be an update to that review. I won't repeat what I wrote then, but will say that everything has proceeded as planned. The equity value has climbed as expected and I am now up 25% from my start on May 1.

Please read my previous review to get the whole story.

24 September 2025
Unprompted review
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Reply from Nirvana Systems

Frank,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 2 out of 5 stars

9 months in honest review

Honestly very disappointed with my current results. I purchased this system in Jan 2025 and held off on trading because the market was very volatile. Almost every algo was in the negative for returns for months. Finally in June I pulled the trigger as they introduced some new algos that seemed safer in terms of 25% drawdowns. The last 4 months I've been down as much as 10% but haven't made anything over what I've invested. I've actually paid more in monthly trading fees than what I've made in profits. There are new AI algos being implemented soon and hopefully they're better because at this point i could've just left my money in the market. Very expensive trading system for minimal results. I will update this review as my experience continues with this trading system. I would also do your own research outside of trustpilot as some companies post bs positive reviews after someone post anything negative. Do your due diligence!

22 September 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for your feedback. We're sorry to hear you're disappointed with your results and want to address your concerns directly.

We appreciate your patience in waiting for the market to stabilize before you began trading in June. We hear your concerns about the recent performance. While a 10% drawdown is within the range of tested and traded results for most of our algorithms, we understand it's disappointing when you're not seeing the returns you hoped for. Our goal is always to help our clients achieve positive results, and we're committed to improving your experience.

We also want to directly address your concern about positive reviews. We want to assure you that we never post false positive reviews. To our knowledge, the reviews on our Trustpilot page are from real customers, and we believe in maintaining a transparent and authentic representation of our user experiences—both positive and negative.

Our team is dedicated to continuously improving our trading systems, and we're excited about the upcoming AI algorithms you mentioned. We believe these will offer more robust and consistent performance. A member of our support team will reach out to you directly to discuss your account and see what we can do to improve your experience.

Best regards,
The OmniFunds Team

Rated 5 out of 5 stars

Started 3 months ago now

Started 3 months ago now. July my account went up 10%, August was a bit flat but still up a couple months and so far in September I’m at 10.5% gain. Impressed is an understatement. Loving it so far.

23 September 2025
Unprompted review
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Reply from Nirvana Systems

Scott,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 1 out of 5 stars

Cannot recommend this expensive system, poor performance and poor communications

After investing in January of 2025, I had 5 separate accounts, using different strategies from their Omnifunds2 portfolio. Within 30 days, all had lost between 9-11%, fairly concerning to me, given the high cost to start and the recurring monthly fee.

The set-up and starting process was fine, with some challenges due to the recommended broker, IB, which is difficult if one is setting up anything other than a generic account. But these were resolved in a few weeks - having had prior experience with IB, I was aware of this going in, and understood it would take a bit of time.

The various Omnifund2 strategies went into cash in the Jan/Feb timeframe. I communicated my concerns to Nirvana customer service, who answered this first message that things were working normally, and that such drawdowns were normal and expected.

I did review their other strategies and moved some accounts to some other ‘newer’ ones that seemed to indicate they could trade in choppier / declining markets, but none of them traded positively, nor did the accounts recover in any manner from their negative positions.

After another 5 months of this, without Nirvana really addressing this in any of their communications. Other than the one email response initially, my emails sent to customer support simply went unanswered, and their portal / regular communications were lacking any substance on why/when/how they expected to change this.

I moved funds out in August and have since recovered my 10% losses by simply moving to funds and stocks in the market.

I cannot recommend this company due to poor returns, their lack of communication, and the high cost of entry and recurring monthly fees. Their website / online portal shows returns for time periods I was in that do not match my real returns. It appears they rely on simulated backtesting for returns rather than using live account info.

As for whether this company can correct their bad performance in the futuyre, I suspect they will do better when the market is in a positive slope. This being said, if they cannot handle choppy or declining markets, they are of no use in these trying times - the whole point of bots/AI enabled systems is to help reduce the negative drawdowns and use a wide variety of tools that beat a buy and hope strategy. Sadly, they failed completely at this for me and my accounts.

I also found that my previous review, submitted in TrustPilot mysteriously disappeared - unsure why, but this is a second reposting of my difficulties.

20 July 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for your candid feedback. We’re sorry to hear that your experience with our platform did not meet your expectations, and we appreciate you taking the time to provide a detailed account of your journey with us. Your insights are invaluable as we continually strive to improve our services and support.

We understand your frustration with the performance of your accounts from January to August of 2025. A 9-11% drawdown in the initial months is certainly concerning, and we want to acknowledge your disappointment. Our strategies are designed to navigate a variety of market conditions, but as you pointed out, the market was particularly challenging during that period. While our models did move to cash as intended to protect against further losses, we recognize that this did not result in the positive returns you were hoping for.

We also want to address your concern about our communication. It is unacceptable that your subsequent emails to customer support went unanswered. We are investigating this lapse in communication to ensure it does not happen again. Every customer inquiry is important, and we are committed to providing timely and helpful responses.

We are dedicated to learning from your feedback and making the necessary improvements to our strategies, communication, and overall customer experience. We wish you the best in your future financial endeavors.

Regards,
The OmniFunds Team

Rated 2 out of 5 stars

We will see...

My account finally broke to positive today for the first time since I started in February. I have had a hard time getting ahold of anyone there, I left messages and no one would call me back. I finally did get through to a Customer rip last Friday and was able to talk to him. Then today the director called me and told me they heard about the trouble I had and made some company changes because of it. Hopefully customer service will be better for everyone and hopefully the fund I am in will continue to go up. It has had a good few days.

11 September 2025
Unprompted review
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Reply from Nirvana Systems

We’re thrilled to hear that your account has turned positive! We understand your frustration with your customer service experience and appreciate you bringing it to our attention. We have made some changes based on your feedback and are committed to improving our communication and support for all our customers. We hope to see your account continue to grow and look forward to providing you with better service in the future.

Rated 5 out of 5 stars

Real People in charge

What I love about this company is that there are real, compassionate people behind the scenes, making sure that you are getting the best possible returns with no worry about having to run your own account. The time and stress saved is more than worth the relatively small initiation fee.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Negative Returns on my two accounts

I’ve had a very disappointing experience with Nirvana Systems. After a month and a half of trading, both of my accounts are showing negative returns. My Roth IRA is already down -4.66% and my cash account is also in the red at -0.15%.

I filled out their contact form asking for help, received an automated reply promising contact within 24 hours, but no one ever reached out. I even sent a second email and still haven’t heard back. The only thing Nirvana seems punctual about is collecting their fees, not supporting their customers.

I only wanted to check if my settings were correct or if there was anything I could do to prevent further losses, but their lack of response has been frustrating and unacceptable.

9 September 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for your feedback.

We understand your concern regarding the drawdown you experienced. It's important to note that drawdowns of 4.66% and even 0.15% are well within the range of historical results and are a normal part of trading and investing. No trading strategy, regardless of how robust, can entirely eliminate the possibility of a drawdown. We continuously test our strategies against historical data to ensure they can withstand market fluctuations and produce positive long-term results.

We apologize for the delayed response and we will be reaching our to you to cover your settings and answer any other questions you might have.

We appreciate your business and hope to have the opportunity to serve you better in the future.

Rated 1 out of 5 stars

Disappointed.

I opened an account with Nirvana and the Omnifunds automated trading program in March 2025. For 2 months my account was not setup correctly, so my account did not trade. No one at Nirvana or Omnifunds told me why the account wasn't trading although I spoke to Scott Moore multiple times. I incorrectly concluded the algo was purposedly keeping my position in cash only. After 2 months, I finally was able to determine that my account wasn't linked properly.

After my account was linked properly, I watched 5 months of dismal performance. The return on investment was less than 2%, a far cry from what Nirvana and Omnifunds suggested the returns would be. I've taken half of my investment out and put it back into mutual funds that performed around 8% for the same period. I hope Omnifunds performs better.

23 August 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for your feedback. We are sorry to hear about your experience with your account setup and the subsequent performance.

We understand your frustration with the initial technical issue. We strive to provide excellent service, and it's clear we fell short in this instance. We are actively working to improve our onboarding process and our communication with clients to prevent similar issues from happening again. We would appreciate the opportunity to discuss your concerns further and see if there's anything we can do to help. Please feel free to reach out to us directly at your convenience.

Rated 5 out of 5 stars

Nirvana Systems support team is among the best I've seen for a tech company

Nirvana Systems customer support team was fantastic. Anytime I had an issue I was able to quickly get in touch with their people to have them resolved. They were very thorough and helpful during on-boarding.

31 July 2025
Unprompted review
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Reply from Nirvana Systems

Jack,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

Seamless Onboarding

I’ve completed my onboarding and have started funding my account — the process was seamless, and I genuinely appreciate how easy the Omnifunds team made it.

My account is now trading in top-notch stocks and moving in and out of the positions, catching the upward momentum.

11 August 2025
Unprompted review
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Reply from Nirvana Systems

Mark,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 1 out of 5 stars

Poor Performance and Poor Customer Response

My account was funded this past spring close to the market bottom and immediately began losing money and continued to be in the red for the next month or so while the market was rising. I then suspended trading in my Nirvana account and requested my joining fee be returned and the account closed. This was refused. Very disappointed. Perhaps you'll have a different experience.

13 May 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for taking the time to share your experience, and we're sorry to hear that you were disappointed with the performance of your account and our response to your refund request. We want to address your concerns directly.

We understand your frustration with the initial performance of your account. As you mentioned, your account was funded in the spring. While the market did show some overall growth during that time, it's important to remember that our OmniFunds, like all investment vehicles, are not immune to market fluctuations and can experience periods of drawdown. The drawdown you experienced, while certainly disappointing, was well within the historical range we've observed and is a normal part of the investment cycle.

We were pleased to see that some of our OmniFunds had a strong performance in July, outperforming the market by multiples. This highlights the long-term potential of our strategies, and we regret that you were not able to see the results of this recovery.

Regarding your refund request, we want to clarify the process. When you joined, you signed a mutual agreement outlining the conditions for a refund, which state that you would be eligible for a refund after one year, subject to certain conditions. Our customer service representative was simply abiding by the terms of that agreement. This policy is in place to ensure a fair and consistent experience for all our clients and to allow our investment strategies sufficient time to perform.

We wish you the best in your future investment endeavors.

Rated 5 out of 5 stars

Nirvana Systems - Excellent Company

I've been with Nirvana Systems for close to 30 years. I have found them to be honest, with high integrity, openness, and excellent customer service. They provide trading software that contains all the tools you need to engage the markets, no matter your trading style. I can tell you from personal experience that the CEO, Ed Downs, takes his customers trading/investing success very personally.
Trading and investing are like a three-legged stool: technical analysis, risk management, and trading psychology. OmniTrader and Visual Trader take care of the technical analysis and risk management based on the parameters you set. You are responsible for the trading psychology… but the company is now focusing on automated trading, mainly through their OmniFunds. They are continually upgrading and improving their funds, with very impressive results, now with the addition of AI. This automated trading takes care of all three legs of the stool.
I can unequivocally tell you that I would be totally lost without Nirvana Systems and their trading systems, indicators and scanning and charting software.

27 July 2025
Unprompted review
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Reply from Nirvana Systems

David,

Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

Legendary customer service

I've been a Nirvana Systems customer since 2003 and the quality of their products and support from the staff members and management team have been truly outstanding.

Over these past 22 years, I've received incredible customer service from Ed Downs, Jeff Drake, Angela Duran, Scott Moore and Nathan. They truly care about their customers and go well out of their way to help in any way they can. The level of service they provide is very difficult to find in any company these days.

Their software has been cutting edge for many years now. I've been involved with about 70% of their products, including plug-ins, the Nirvana Club and Omnifunds/Omnivest and their dedication to build and improve them is truly impressive. The software provides anyone the ability to have a professional, disciplined trading strategy that will outperform the broad market indexes.

It's been amazing to see how they have progressed to fully automated trading and investment platforms over the years in fulfilling Ed's vision of 100% automated trading and the best is yet to come with many recent developments.

Nirvana is a rare find these days and I look forward to what the future developments will be on the path to AI-based algorithmic day and swing trading. They have my highest recommendation. A+

1 July 2025
Unprompted review
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Reply from Nirvana Systems

Clayton,

Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

Nirvana customer since 2006 here

I have been a Nirvana customer since 2006 and it is an outstanding company to work with. VERY helpful folks, with a staff who has been there for 20 years. On top of that their trading solutions are innovative and top notch. HIGHLY recommend the company and their system.

8 May 2025
Unprompted review
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Reply from Nirvana Systems

Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

The Best Automated Trading

This is the simplest and most effective automated trading on the market today. I have tried several, but they were hard to set up and use. Not to mention they did not perform as well as a benchmark. Omni Funds is simple and easy to set up and has consistently outperformed the benchmark. And the best part is the system is transparent, you get to see what the system is doing when you want.

6 May 2025
Unprompted review
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Reply from Nirvana Systems

James,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

Rated 5 out of 5 stars

The customer service is excellent from…

The customer service is excellent from Scott and Barry.
Very attentive, any question are always answered friendly and with competence.

30 April 2025
Unprompted review
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Reply from Nirvana Systems

Barry,
Thank you for sharing your experience. We appreciate your trust and look forward to continuing to support your financial goals!

OmniFunds Team

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