Niostem support went way beyond my expectations. I have a device that I bought preowned by someone else which needed repairs. I contacted Niostem expecting to be charged for repairs and they DID C... See more
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I chose niostem because I was looking for a drug-free approach to hair loss that I could use consistently. I first tested an early prototype and have now been using the current version for about 8 mon... See more
Company replied
I'll be honest: I was skeptical. But when the package arrived and I opened it, I immediately had a good feeling. Everything seems well thought out, high quality and soft to the touch. At first, the ge... See more
Company replied
I have been using the device since more than a year. Unfortunately I don’t see any effect. It could be that I would have been loosing my hair even faster without it, but that’s hypothetical as I don... See more
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Company details
Written by the company
niostem (Mane Biotech GmbH) is a German deep tech company developing non-invasive, drug-free solutions for hair loss. Founded as a spin-off from the Max Planck Institute, niostem focuses on regenerative bioelectrical technology designed to reactivate dormant hair follicles in people with pattern hair loss. niostem’s core product is a patented, head-worn wearable device for home use that delivers controlled bioelectrical stimulation to the scalp. The technology has been evaluated in clinical studies in Germany and the UK, reporting an average increase in hair density and thickness after several months of consistent use. The company operates with a strong focus on scientific integrity, transparency, and realistic expectations. Results vary depending on individual condition, stage of hair loss, and consistency of use. To support customer confidence, niostem offers a 180-day performance guarantee under clearly defined conditions. Headquartered in Cologne, Germany, niostem sells directly to consumers and works with clinics and medical partners across Europe and internationally. The company is CE-marked and operates in compliance with European regulatory standards, with an ongoing commitment to research, product improvement, and objective result measurement.
Contact info
Im Mediapark 5, c/o Startplatz, 50670, Köln, Germany
- 017662515766
- support@niostem.com
- niostem.com
Replied to 33% of negative reviews
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Being a person who loves researching I…
Being a person who loves researching I have the Niostem headset. It connects to Niostem app via Bluetooth. The app has updated since I started about 8 months ago for the better.
To get better/faster connectivity the rubber electrodes should be stiff. Bought my unit used & had trouble—so I sent unit to Germany for repair (when it came back I noticed how stiff the rubber was & with my protocol of a few drops water then gel on each terminal —Connectivity is 100% in seconds..
This is low level micro current so you can’t hear it or feel it..
So does it work.. YES..New regrowth & hair shafts actually getting thicker & more pigmented. The device sits on top of the head.. So those hairs are targeted.. I have some weak receding hairs on sides so a future design might help that. But YES! it does work . I’m up to day 260.. & I used device while laying in bed with no straps..
This is only device (I know of) which makes new hair stem cells which make new hair follicles..
Remember DHT primarily is destroying hair growth & to counter that males in particular have to restimulate the hair to grow.. There are several ways to do this.. This device is another plus for that journey.
8 months - no visual cosmetic results
I have worn my Niostem daily for 8 months and have no cosmetic change whatsoever. Stuck to it daily with a few occasional days missed on holiday etc.
I wanted this tech to work as I want to support other entrepreneurs and this would be a game changer for millions of balding men.
But a product needs to work and deliver on its promises. It did not for me. Maybe because I am a norwood 5-6 or maybe because it is a fluke. I at least have lost trust and belief.
My plan was to stick to it for 6 to 12 months to see if there was any change and I can see none, and also their research does not show any data suggesting improved results over time, even if this is Mane Biotechs projection.
Also the device is uncomfortable, and leaves deep marks from the electrodes for 30+ minutes after a session. It is better with the electrode gel as it has a mild and cooling effect. However it does require you to form a habit. 30 minutes a day may sound easy, and it is if you begin the day with it everyday, but it is actually harder when you are not in routine (weekends and social life etc). Also the habit of having to think about and «hope» to start seeing hairs sprout again is for me exhausting and time consuming. I have better and more important things to think about vs the «fear of loss» in case I miss a session.
I have been active in their discord community and also see that most people who get results often combine it with many other treatments like finasteride and dutasteride. Hence I question the validity of many results.
Dont like to leave a bad review. This was a binary question for me - does it work, yes or no. It didn’t for me so I can’t recommend it- at least to others who have norwood 5+ and to be fair, Niostem does not recommend it for late stage hair loss.
The product is good quality and nicely designed, so I added 1 star for that.
Noticeable results and great support
I’ve been using the niostem device for several months now and the results are clearly noticeable. Before, I would see a lot of hair falling out every day – now it’s almost nothing. It has really helped reduce shedding and I feel more confident overall.
The device has become part of my daily routine, and when I had an issue after a firmware update, the support team was very responsive and helpful.
Great product, great service – highly recommended!
Iam now using niostem for 8 month now
Iam now using niostem for 8 month.
As iam not using any fin or minox due to side effects I was waiting for some product like niostem. For traveling it’s a bit big, but not impossible to take it with you.
I was sceptical but it really works!!
It works even more in combination with other blood flow increasing treatments.
At the beginning I was sceptical cos of the negative comments. But at the end it really helps in creating more hair and it’s most effective at beginning stage of hairloss. They also say that when you are already bold for years nothing will come back, which makes sense after reading how this niostem works.
I would buy it anytime again!!
Good luck for all!!

Reply from niostem
It seems like a SCAM
It seems like a SCAM. The product does not fit regular size head, and I tried to return the item, but they refused. What they did was to extend the conversation between us until the return guarantee was not viable. It is very painful to use. Do not recommend.
Response to generic response: you could had said to allow for return. Your message simply shows that your intention is not to allow any returns.
Update: niostem’s response is a lie. They simply do not honor refunds.

Reply from niostem
Good fit
At first it was not fitting properly on my head, however, later I found the straps inside the case that helped me to get a good fit.

Reply from niostem
I am using the device for 4 months and…
I am using the device for 4 months and just was at my hairdresser again, who noted that my hair is stronger and there is more hair.
I am really happy as I also see a difference looking in the mirror and feel a difference once I go with my hands through my hair!

Reply from niostem
Think twice before purchasing this…
Think twice before purchasing this device. It’s quite unstable and frequently disconnects and reconnects.
Also, be aware that you may not be able to return the device after a certain period. I started experiencing issues after three months, but support refused to accept the device+money back and didn’t resolve my Bluetooth connection problem. I’ve never had issues with Bluetooth on other devices. I eventually found a solution on my own, so I would say the support is poor.
As for hair regrowth, I haven’t noticed any improvement after almost six months of use. What I highly recommend is checking your vitamin levels, especially for a copper deficiency. I stopped losing hair when I started taking copper and massaging my scalp.
As for the benefits of the device itself—none that I’ve noticed. Is there even 5% growth? Does it really matter? More discomfort than results. Just look at the results from their customers—it’s minimal. Insignificant changes.
update:
"The new UI/UX is extremely poor. Key issues:
No sound or vibration when a session finishes.
Progress percentage is too small and hard to see from a distance.
Excessive use of colors, making the interface cluttered.
Everything is too small and difficult to read.
Too much unnecessary information—consider hiding it under an 'Information' section.
Overall, the new design is frustrating and ineffective.

Reply from niostem
Superior Product with Great Team Behind
I've been using Niostem for over a year now, and I'm genuinely satisfied with the product. As an early tester, I've noticed meaningful improvements in my hair's condition.
Niostem has been effective for me, with consistent progress that I can see over time. What truly sets the company apart is their approach to customer support. Whenever I have a question, the team is accessible and helpful.
The combination of a solid product and responsive customer service has made my experience with Niostem very positive. S if you're looking for a solution to hair loss, it's definitely worth it.

Reply from niostem
Stark!
Hii, today I want to share a review for Niostem. I've been using the Niostem device for about 8 months now, and I'm impressed with the results. The device is easy to use, and I've noticed a significant reduction in hair shedding and increase in hair thickness. It fits well into my daily routine, and the customer support has been fantastic and ready to help. I'm excited to see further progress with consistent use.
Innovative Technology
The technology is innovative, user-friendly, Very comfortable to use and Adjustable.
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