NIO Cocktails Reviews 1,610

It was my 20 something children who suggested I should buy cocktails for their visit…at my expense of course! Easy to order albeit I hadn’t heard of many of them apart from classics such as Whisky S... See more

Initially one of the box of 6 cocktails were damaged and leaked into the box. This was disappointing so I contacted NIO as advised by the courier. They couldn't have been more helpful and apologetic.... See more

I recently ordered a pack of cocktails, and an ice cube tray. Realised that only the ice cube tray had been delivered. I popped an email over explaining the situation, and within an hour, o had a resp... See more

Quick delivery & swish packaging (great for bringing over to a mate for sharing - without lugging a big bottle around). Lovely, unusual concoctions, which are rather potent, whilst not being sickly... See more

Apart from the fact these are amazing quality cocktails which I've ordered a few times now for myself and gifts my last delivery arrived damaged, but one quick email to the company resulted in a promp... See more

Really great range of cocktails to discover and enjoy. Just received our third order since discovering Nio and looking forward to trying some we haven't had and enjoying some favourites! Prompt servic... See more

NIO Cocktails duly sent to daughter Laura & husband Shaun to celebrate their Wedding Anniversary. They arrived in perfect condition ~ "We love them!!! Thank you so much!!!! 💕❤💕Xx" "OMG 😲 😱 Mic... See more

Your cocktails are expensive and since the introduction of postage for orders over £40 I have had to cut down how many times I am able to purchase. On saying that I have tried other more reasonable b... See more

Cocktails are always delicious and a good selection. Ordering is simple. Delivery is quick This time I ordered a bundle for a gift including ball ice maker and 2 tumblers. Disappointed with h... See more

I ordered a box of 9 mixed cocktails as a birthday gift for my sister’s birthday. When the box was delivered whilst my sister was out it was left as requested in a safe place. Unfortunately when... See more

I preferred three Big Party Boxes as Xmas gifts. I received a delivery box full of grey packets. Absolutely awful. Have received NIO many times as gifts and also purchased as gifts and always been ver... See more

Delicious cocktails that taste genuinely like bar served cocktails. I contacted NIO Cocktails with a query and they replied super fast - not something you see much of these days. I couldn't recommend... See more

1st delivery was speedy but was temptingly left on the doorstep by Evri and disappeared. However I emailed on a Sunday and a relacement was organised that day with an instruction to 'deliver safe' an... See more

My original order never arrived presumably lost in transit by Evri. I contacted customer care through live chat and they were wonderful. They responded immediately resent the order which arrived the f... See more

These cocktails were bought as a gift. The three cocktails chosen were three of our favourites when we lived together. The cocktails arrived right on time and my friend quoted the espresso martini as... See more

I've really enjoyed receiving these cocktails as a gift but I've twice placed an order now as gifts for friends (this time for the Celebration Box and Bestseller Box) and due to plain white packaging... See more

I’m sure the cocktail gifts would be delicious (purchased several times previously for myself), but post box friendly? Not. Both recent purchases sent as gifts were left on the recipients doorstep. Wh... See more

AVOID! - took my money, not delivered any goods and not replying to emails. Something is clearly going on with Nio, as I've ordered previously from them with no issues. This time, however, nothing.... See more

I appreciated the range of products to choose from. However I failed to spot where I added a gift message. This really was not very obvious. However, on contacting Customer Service by email they resp... See more

As always, my order arrived within stated time period. Normally it can be posted through the letterbox, but this time I had also ordered a spherical ice "cube!" tray. I'd ordered my much loved Negroni... See more

Have ordered these for the last 2 years as Christmas presents/treats and they always go down well. The customer service is fantastic, the first order had an issue and they responded within 3 minutes... See more

Not only are the cocktails fabulous (husbands opinion, he was gifted for birthday), but as the purchaser I absolutely applaud their customer service. My first package was damaged in the post, and it w... See more

Update - just received an email saying that as my issue wasn't isolated they will reinstate the lost points. Glad they have done the right thing but either their bot or their customer service a... See more

I had tasted these in Milan and bought them as gift. It was so easy to place my order. I had to contact re delivery and the company answered immediately and kept in touch till delivery company arrive... See more

Nio have always been very good, the cocktails are very tasty. We recently had an incorrect order delivered to us and the customer service team were extremely polite and quick to rectify the situation... See more

Brilliant customer service. I bought these for my daughter last year for Christmas. She loved them. I needed to know which ones she had. Alex got back to me within the hour, brilliant, considering... See more

These are definitely 'bar quality' cocktails; wide selection, easy to order, prompt delivery, fair price. Customer service is great too. What more could you ask for?

Simple clean website and ordering process. I know the cocktails are good from friends who've given me them. I somehow got the delivery address wrong on the order and it was very quick and easy to rec... See more

I would highly recommend NIO Cocktails. They are delicious, a real weekend treat and taste as good as cocktails in a bar. My personal favourite is the gin sour. The customer service is also excellent.... See more

I ordered four large sets of cocktails on 11th December, and they have not arrived, paying over £320. I have spent five days trying to make contact with NIO via email and live chat, with little to no... See more

We have used NIO cocktails as gifts for friends and for ourselves. Great packaging and delivery, but more importantly the flavours are fabulous, authentic, and all you need to do is just add ice!!

A third failed delivery. Slow answers to emails sent to customer service, and replies look to be AI generated. Chat function not responding. NIO has my money. I don't have the cocktails. Ord... See more

Brought 6 different cocktails for a dinner party i was hosting for my lovely friends 60th ....brought these to have after dinner ....they went down a treat.....a proper cocktail....deep in taste....an... See more

I've been using Nio Cocktails for the past two years and no pre-mixed cocktails available elsewhere compare to these! The Clementea in particular is amazing. I had an issue with one of my deliver... See more

I placed 3 orders hoping to get free ice trays per each of my orders. But didn't receive any. I contacted NIO, they said the offer finished before I placed the order. I sent her proof of the offer sti... See more

Great quality cocktails and really creative- but what makes the company standout is the excellent customer service. Had a minor issue with delivery and it was sorted straight away and they kept me in... See more

NIO is my first choice when giving presents to the people who "have everything" but delight in receiving a thoughtful gift that is both a pleasure and is delicious. Brilliant customer service.... See more

There are companies that you come across that aren't huge, but are far more professional and friendly and competent than any of the bigger providers. I've been ordering from Nio for a while now... See more

As previously stated your products , service and delivery are exceptional, and are very good value. Great for holidays and special occasions. I also like the way you can use your built up credit.

A very quick delivery again after ordering. Will be buying more for Christmas 🎄. Made a box of 6 up for Birthday celebrations. These are wicked drinks 🍸 😁

I love these cocktails and have ordered a few times for presents and when guests are coming. Being able to order a variety covers most tastes and leads to some interesting conversations. I have had so... See more

The service from this company is exceptional .My order arrived damaged in transit - I sent an email to Nio and they replied within 5 minutes, despatching a replacement on a next day delivery!! They... See more

Stunning service. I’ve bought quite a few times from them and the latest time Evri banjaxed the box. However, Nio were on it and rescued the gift I bought I for my cousin. Will definitely keep orde... See more

I have ordered a number of times with NIO Cocktails. Most of the family now use them. Great for any event or celebrations Birthday, Christmas, any family event at home or away on holiday

I liked the easiness of ordering and quick delivery.. and of course the cocktails themselves.. I ordered a box of 9.. for a family trip.. everyone enjoyed them.. and I will definitely be ordering othe... See more

Love these cocktails. Presentation is great and there’s a huge choice. Make wonderful gifts. Also low alcohol options. Speedy delivery.

Bought the advent calendar for my daughter. Two of each cocktail so great to share. Good quality cocktails, nicely packaged. Thoroughly recommend

Poor service, would not recommend, cannot be contacted easily and when they do reply to emails they get your name wrong and don't do as they say they would. I asked them to change a house number for... See more

Classy and elegant cocktails, wonderful for presents and wonderful in your own glass at home! Excellent customer service which is something to rejoice these days. Great company ☺️

As always the cocktails are fabulous and the glasses are lovely. I think it’s a shame you use EVRI though. Would seriously consider ordering elsewhere because of that.

Truly appalling customer service. The boxes I ordered for two presents came unlabelled and all three had identical bar codes despite ordering different things for different recipients. Nio instructed... See more

We really love NIO cocktails . They were delivered to our door in prefect shape and they are sophisticated cocktails that our friends love equally . Simple to pour ( Needs Ice Only ) , they are quick... See more

We were given 2 different cocktails as Christmas gifts and can honestly say they were vile and undrinkable!! Alcohol percentage was extremely high for just 100ml cocktail. We had the espresso martini... See more

Great customer service Very quick responses to emails and amazingly fast delivery. Only negatives were that immediately after ordering I asked for a note to be included which they assured me woul... See more

Really disappointed. Sent with Evri and has been showing for 4 days as out for delivery but no delivery attempts have been made. Contacted them but they keep telling me to wait. Responses are writte... See more

These are very well mixed, neatly packaged, quickly delivered and exceedingly good cocktails (I stole that from an old advert) - offering extensive choice. It would be easy to assume that packaged co... See more