Ninja Transfers Reviews 

Order placed Monday, received Wednesday as requested. Transfers worked and look great!

if I could leave ZERO stars I would. I paid for over night shipping and it took 2 days to receive. The order was completely wrong and I chatted in for assistance and I got Danmark to assist me. He ghosted me on the chat and never returned.

You’re now chatting with Danmark from the Ninja

Hey, Jayden!
I’m here to assist you with placing orders, tracking orders, or general questions.
Vivid full-color prints

6:17 PM
Ninja Transfers
Hey Jayden, I'm Shinobi, what can I help you with today?

i am very upset
Ninja Transfers
I'm really sorry to hear you're upset. I'm here to help and want to make things right.

Can you tell me what's going on? Whether it's an order issue, a question I can answer, or anything else, I'm listening and I'll do everything I can to help.
i am very upset
Ninja Transfers
I'm really sorry to hear you're upset. I'm here to help and want to make things right.

Can you tell me what's going on? Whether it's an order issue, a question I can answer, or anything else, I'm listening and I'll do everything I can to help.

i paid for next daY shipping i ordered on Monday to get my items on tuesday. they arrive on wedensday and the order is messed up. there should be 5 large prints of each image to be on the full front or back of the shirt and they were not printed. you gave me a bunch of very little images that I cant even put on the full front or back of a shirt because they are made for the size of a toddler shirt.
Ninja Transfers
I'm connecting you with a teammate right now who will review everything and help make this right. They'll be with you in just a moment.

I need these items by tomorrow morning
D
Danmark
we are sorry to hear that checking this
D
Danmark
may i know which deisgn you are referring to that should be 5?

let me take some pictures

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this is ridiculous when you click to order and select full front or full back and you get alot of very tiny images

hello

if you would have delivered yesterday like you were supposed to I would have known this a day ago. I have to deliver these shirts tomorrow to a church

are you there
D
Danmark
We are sorry to hear that let me go ahead and double check this for you

thank you
D
Danmark
i see you have multiple designs for battle lords may i know the specific size that had an issue?

Battle of the lords are a bunch of baby prints, godheals a bunch of baby prints, spread the gospel a bunch of baby prints

I ordered 37 prints for each of these designs they are to be full size prints to cover the entire back or front of the shirt for 5 adult xs shirts, 9 adult small shirts, 14 medium adult shirts, 5 Adult large shirts, 3 adult xl shirts, 1 adult 2x shirt

these prints you sent are for kids toddler shirts
D
Danmark
are you able to send us a photo next to a ruler so that we can review this

i need to make 37 battle belongs to lord, 37 godheals, and 37 spread the gospel in those sizes
D
Danmark
i understand we just need a photo of the designs next to a ruler i can see that you ordered different sizes.
D
Danmark
so that we can review this properly as per our system the correct sizes were printed.

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D
Danmark
for those 3 designs it seems the size were printed correctly you have 14 quantity ordered with 4 height

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you are wrong

i clicked on your page and listed the sizes of my shirts i cant do anything with these baby images i cant put these on an adult small or an adult 2x

plus if you would have delivered on time I would have known and I could tried to find a reputable vendor since it appears you are not one but not trying to fix this
D
Danmark
can you please send us a photo of the height?
D
Danmark
so that we can review this properly.

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7:31 PM

are you still there

we have been on this chat for almost an hour

Can I have a supervisor please

chat started @

6:17 PM
Ninja Transfers
Hey Jayden, I'm Shinobi, what can I help you with today?

its now 746 and your not responding

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Like the transfers, like the price, but absolutely hate how they line up their logos on gang sheets. Wish I could send a picture. A few hundred logos and they have one row that's off center which makes it to where you have to cut that long row out before you can cut the rest of the logos. Infuriating.

Super easy to upload my design and choose the sizes I wanted. Shipping was fast and everything I needed (except the iron) was included! Super easy to put on the tailgate tent, looks like it that way!

Great Quality! So impressed by the transfers and they were simple to apply. The t-shirts are nice quality and overall I couldn’t be happier with the product

Unwieldy e-commerce website. Hard to control. They need to get their money back from whoever programmed it.

Quick delivery
Items are as promised

I will always shop with ninja print my mail carrier return package due to error with name contacted ninja transfer via email the 24 hour later new box and gave me a refund.

I left a negative review after having some transfer inconsistencies. Andres was quick to reply and walked me through steps to have better results. Without hesitation, I was shipped new transfers along with a new hope for better results. I appreciate the excellent customer service and apologize for the initial negative review.

I ordered a UV DTF gang sheet. Turn around time was very fast and they came out nice. Only a few pieces didn’t peel off because they were really tiny. For example dots/periods. I ordered them because on their website it clearly states that they are waterproof and dishwasher safe on glassware. I even have a screenshot of the detailed information. Well I gifted some glassware and my friend reached out and said they all peeled off. So I reached out to them but you are only able to chat with an AI chat bot. The AI “ninja” even admitted that they have outdated information still on their website!!! So I left a comment/review that their website is outdated and has false information. Someone just responded that they aren’t advertised as dishwasher safe. How about you audit your entire website and check before you are so sure and reply with that???

The transfer didn't stick, took forever and a day to even get it to stick on the fabric. First day wearing the shirt and all the letters are peeling off. Money wasted. Thanks.

Always delivering superior service! Love the fast shipping of the blanks!!! 2 orders down many more to come!

I specifically said the ruined t-shirts were "DryBlend". You sent me "Comfort Colors". Can't give any more than one star, can I?

This is my 2nd order. First order was great, got my sheet in 2-3 days for about $25 shipping cost. 2nd order was 4 days ago, order just processed, scheduled for a total of 10 days for delivery at a cost of $40 shipping.

I had a messed up print because of rough shipment, which is reasonable, but they kindly sent me a reprint. We just finished doing the prints and they turned out wonderfully!! I will definitely be shopping here again in the future! Thank you so much :)

The team was responsive to adjustments. Product was made and sent quick. I really like their products, great team!

I've been extremely impressed with Ninja Transfers. The turnaround time is incredibly fast, and orders consistently arrive when expected, which is invaluable when you're working on deadlines. The ordering process is straightforward and easy to navigate, making it simple to get exactly what you need.

What really sets them apart is how well the transfers press. The instructions are clear, thorough, and easy to follow, making the process practically error-proof. That attention to detail saves both time and materials and gives me confidence with every project. Excellent products, excellent service, and a company I highly recommend.

Don’t use this company!!!! I had a bride that ordered getting ready robes from me three weeks in advance, which is more than enough time for completion on this order. My DTF printing sheets showed up from ninja transfer with a default on them, called them immediately for them to do a reprint, the reprint came in the sizing was incorrect 3 days before the customer needed the items Call them back let them know that the reprint was incorrect advise them that the customer was leaving on Thursday at 6 AM and I needed this second reprint the day before so I had time to re-print it and drive it to the customer two hours away. They advised me that would be shipped next day air and for a morning arrival which did not happen now the customer is owed $400 and does not have getting ready robes for her wedding! when called back after 11 AM the latest time that this was supposed to arrive I was told there’s no manager on staff to speak to and then someone would have to call me back within 48 hours. Absolute horrendous customer service do not use them!

My order was confirmed on the 15th. I placed a fairly large order and even paid to have it rushed because I had several jobs lined up and was excited to get our new logo printed on shirts for my team and company.
Unfortunately, I was very disappointed with this experience. When the package arrived, the box was completely empty. At first, I thought maybe the contents had fallen out somewhere during delivery, but naturally I was pretty upset. I contacted support, and they assured me I would receive my order by Saturday. Since I received the empty box on Thursday, I figured things happen and was willing to be patient. Saturday came and went with no order. It finally arrived on Tuesday. I’ve always had good experiences with this company and have recommended them to others, which is why this was such a letdown. Mistakes happen, but the delays and lack of follow-through made an already frustrating situation even more disappointing.