I should give it a zero because the food processor never arrived. They use a completely inadequate shipping service: the courier lost the package—it was probably shipped in its box so it would be cl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I should give it a zero because the food processor never arrived. They use a completely inadequate shipping service: the courier lost the package—it was probably shipped in its box so it would be cl... See more
Company replied
I met the ninja ice cream maker creami through some influencers on Instagram and I immediately fell in love. As soon as there was an opportunity with the sales I wanted to buy it and I must say that i... See more
Great device full of useful functionalities. The device is really great, it works perfectly. I tried many cooking functions and everything is working fine. The manual is full and easy to use, with... See more
All went well except the tracking given was not clear at all. No updated shipping details from the link given. But the staffs from the help center was extremely helpful. Anyway, the parcel came on the... See more
3150 Century Way, LS15 8ZB, Leeds, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All perfect from the order to the delivery. The product looks really sturdy and performs very well. I will gladly buy again from them.
Excellent product delivered quickly - so far it has been impressive and i highly recommend it, however fair to note that I had it for a couple weeks only.
I am really happy with my new ninja. I bought one because my two sisters raved about it. It cooks food to perfection. Can't wait to try new recipes.
The purchase experience in the web was great, the time expected to delivery the oven were perfect.
The delivery company call us in order to make sure we are at home to received the package.
First I want to thanks the Ninja customer care, very efficient and customer oriented. I'm using the product and by now it's very good
Great device full of useful functionalities.
The device is really great, it works perfectly.
I tried many cooking functions and everything is working fine.
The manual is full and easy to use, with many useful recipes and informations regaring different types of foods.
I really suggest Ninja Foody and soon I will probably gift another one
When doing the water test for pressure cooking, steam escaped almost immediately and after a while instead of showing the time left the message NO PRESSURE appeared. I have contacted Ninja Italy, where I purchased the product. They have asked me to make a video. Something which is cumbersome to do. I hope I will get some help soon. It is very disappointing to have purchased this product and now I cannot use it and do not know when or how this will be resolved.

Reply from Ninja Kitchen IT
Can’t write a review as it hasn’t arrived. Sent by a French courier who speak no English. Tracking updates are the same for 4 days. Change courier is my advice

Reply from Ninja Kitchen IT
Delivery in five days. Good quality product, I'm happy to bought it.
It’s Just amazing!!! It works well…intuitive and easy to use…I’m really satisfied 😊 I recommend it…!!
By far this ninja blender surpasses all other blenders i've previously bought. It is compact yet loaded with power and the end products are amazing!
Fast delivery. The oven cooks food quickly and perfectly! I've had the oven for two days and I've already cooked a cake (perfect!), the fish in grill mode (quick cooking, excellent result!), I cooked the fries in air frying mode (superlative!). I am more than satisfied with the purchase! only flaw…. there is no recipe book in Italian
fast shipping with delivery after three working days from the order (destination country Italy) I did not give five stars because the item inside the box was not perfectly packed, it seemed it had been opened and then closed again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.