Ningbo Online Reviews 

204
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have ordered some chairs in March 2026. They promised it will be delivered in june but didn't come. I have contacted and emailed them like so many times but never I get a response back. Its 26th Au... See more

Rated 1 out of 5 stars

Let down- it’s my dad’s 90th birthday party this evening and I was two trestle tables short which I ordered back in March with a mid September delivery. Have been chasing all week and was promised del... See more

Rated 2 out of 5 stars

I ordered two Cannes chairs on 25th May but only received one item on 2nd June. Having contacted Ningbo Furniture that day they agreed that only one had been despatched and they would send the missing... See more

Rated 2 out of 5 stars

Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confi... See more

Company details

  1. Furniture Store
  2. also in
  3. Furniture Manufacturer
  4. Furniture Wholesaler
  5. Garden
  6. Landscaper
  7. Landscaping Supply Store

Written by the company

Ningbo Online is the UK's leading supplier of venue contract furniture. Our wide range of venue tables and chairs are stocked and despatched in the UK, ensuring ultra fast delivery. For over a decade, Venues across the UK have relied upon Ningbo Online to supply high quality, and competitively priced contract furniture.


Contact info

1.9

Poor

TrustScore 2 out of 5

204 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.9

All reviews

(204)

1 review in the last 12 months

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Rated 1 out of 5 stars

Shameful Service

No customer service, ordered my product for delivery today as I need it for the weekend. I have been waiting in my home all day today to accept delivery as they said they deliver during working hours. It is now 6pm I am calling them and they do not answer the phone. I have been calling them since 4pm today, I have friends coming over tomorrow and I have no tables. I paid extra for next day delivery and they have let me down. I am very upset.

2 December 2016
Unprompted review
Rated 1 out of 5 stars

1 x Padded Folding Chair Blue

ordered on 14 November, not yet received my order nothing on the web site indicated that this was not in stock and got the impression I would get it next day given the cost of delivery. still waiting for my order. the website states waiting for fulfilment.

25 November 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered two chairs and received them just over two weeks. The service I received was excellent and the chairs are amazing I love them. I highly recommend this company.x

22 November 2016
Unprompted review
Rated 5 out of 5 stars

tables

ordered tables which arrived very fast, tables are perfect for what we need them for. only downside was I ordered the wrong size on one of the sizes which makes them a little bit smaller than I would have liked.. but that was my fault for not measuring first.

11 November 2016
Unprompted review
Rated 1 out of 5 stars

NO CUSTOMER CARE

THEY REALLY DON'T CARE.
TOOK AGES TO GET A QUOTE, HAD TO CALL ABOUT 7 TIMES
TO AGES TO SEND CONFIRMATION OF ORDER
DELIVERY DUE YESTERDAY, E MAILED TO SAY HALF THE EQUIPMENT NOT AVAILABLE FOR ANOTHER 8 WEEKS.
STILL WAITING FOR MY REFUND.

17 March 2016
Unprompted review
Rated 5 out of 5 stars

Ningbo - Excellent Value

We purchased 120 seats and 15 tables from Ningbo 2 years ago now for our renivated Chapel Hall and they have took a power of abuse and they are still in great condition. This was a big purchase for us especially since it is our Parishners money we were using so we read the reviews and we cannot fault your company. Value for money, excellent after sales also. Buy today you won't regret it

7 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Value, product and Service

Ningbo’s stacking church chair
We purchased 80 of these chairs for our churchTWO YEARS ago and are more than delighted with them. The hymn book/ bible space under the seat is excellent and accom0datest the communion glass. There is also a "pouch" at he back which is very useful for a magazine ( or even a thin sandwich :-) ) We compared and" site tested " six other church seatis ( without disclosing the price etc) and these chairs won.by far for comfort and price.
Service from Nigbo two years ago was faultless
Thank you

Hope this helps someone somewhere
David
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11 December 2015
Unprompted review
Rated 3 out of 5 stars

Chairs not received yet

Haven't received chairs yet as was told another shipment not due till June this year. That was ok but the expected date came and went so I had to contact Ningbo to ask about my order. They came back to say there was a fire at the warehouse (do I believe that?) and my order would be delayed till August. Let's see if they keep me informed this time.

29 June 2015
Unprompted review
Rated 1 out of 5 stars

Terrible Services & Average Product

The units are obviously cheaply constructed and were chipped when delivered.

We are very disappointed with the service received, including providing a complaint and not being contacted.

25 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered a large amount of chairs at very short notice and received them very quickly and at a very reasonable cost. They fit in exactly how I had hoped and saved the day for an already planned meeting.
Would definitely recommend Ningbo Furniture.

18 June 2015
Unprompted review
Rated 1 out of 5 stars

Awaiting delivery

Ordered chairs and tables online and they took the money.

Chairs not in stock, so I asked for a refund.

They offered an alternative, which was accepted.

Delivery booked for yesterday - nothing turned up.

Now chasing to find out what is going on

12 June 2015
Unprompted review
Rated 5 out of 5 stars

Great

This was my first dealings with your company and I was very impressed with the service, delivery and speed of my delivery.
The table purchase was exactly as described , and of very good quality.

3 June 2015
Unprompted review
Rated 5 out of 5 stars

Folding tables - very pleased

Needing a couple of tables for my new art studio/ workroom, I searched the internet for likely suppliers, and found what I wanted from the Ningbo website. (I decided that folding catering tables would fulfil the right function.) I found Ningbo extremely helpful, quick and efficient, and the tables are robust, sturdy and reliable. I would rate their customer service highly.

31 May 2015
Unprompted review

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