NINETYNINE AMSTERDAM Reviews 

59
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered a pair of JUSTUS BLACK here at NinetyNine Amsterdam. I am verry pleased with how the glasses look. Also, the shipment was on time as I was told by the amazing support. The support is excelle... See more

Company replied

Rated 2 out of 5 stars

They misled me with standard delivery.. Standard delivery in Europe is 3-5 days now I have to wait for a month instead, really disappointing. I wish they were honest from the beginning on how long th... See more

Company replied

Rated 5 out of 5 stars

fast, beautiful, solid, good looking, that's what I have become now that I have 3 glasses in my collection from Ninetynine-Amsterdam ;-) but seriously I can recommend these guys to everyone, quality i... See more

Company replied

Rated 5 out of 5 stars

Beautiful sunglasses very happy with them these are my second order , good quality the price is great also fast delivery thank you.

Company replied

Company details

  1. Sunglasses Store

Written by the company

NINETYNINE AMSTERDAM stands for easy and accessible eyewear. We bring you the hottest styles to complement your looks. With our shades, your look will be one problem less to think about.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.5

All reviews

(59)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products

2 March 2021
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Darroll,

Thank you very much for sharing your positive review.

I see you've ordered a couple of glasses from us and I'm happy knowing you're satisfied with each one of these. We appreciate your trust in our brand and we're thankful for amazing customers like you.

We hope to see you again in our store soon!


Sincerely,
Glenn

Rated 1 out of 5 stars

The glasses were too big and not what I…

The glasses were too big and not what I expected

1 March 2021
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Reply from NINETYNINE AMSTERDAM

Dear Philipp,

Thank you for taking the time to write this feedback.

We are sorry to hear that you were disappointed in your experience shopping with us.

Regarding your FLIGHT SILVER glasses, we are sorry to hear this. This glasses is one of our top bestsellers and we have not received any similar complaints. We have also included sizing charts/dimensions from our website for each items to set proper expectation.

For further questions or complaints regarding quality, our customer service team would have been happy to help if you would have contacted us.

Thank you!

Sincerely,
Pearl

Rated 1 out of 5 stars
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Adriana,

Thank you for taking the time to write this feedback.

We are sorry to hear that you were disappointed in your experience shopping with us.

Regarding your glasses, we are sorry to hear this. This glasses is one of our top bestsellers and we have not received any similar complaints. We made sure that all items are being checked before posting on our website to ensure we do not mislead our customers.

For further questions or complaints regarding quality, our customer service team would have been happy to help.

Thank you!

Sincerely,
Pearl

Rated 5 out of 5 stars

So Nice

So Nice. Så godt ! Fast delivery even if you stay in another country! Thanks for the glasses!

26 February 2021
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Reply from NINETYNINE AMSTERDAM

Dear Yasin,

Thank you for taking the time to write your review. We're glad you're happy with our product. We got some new pieces coming, so we hope to see you again in our store soon!

Sincerely,
Pearl

Rated 5 out of 5 stars

look nice and good quality and send…

look nice and good quality and send very fast.

26 February 2021
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Reply from NINETYNINE AMSTERDAM

Hi Sirithon!

That is so great to hear!

We really try our best to make sure that all customers are more than satisfied with their purchase. And thank you so much for taking the time to provide your feedback.

Thank you so much for choosing NINETYNINE AMSTERDAM. We appreciate your business. 🥰

Rated 5 out of 5 stars

I was very pleased with the quick on…

I was very pleased with the quick on time delivery.

21 February 2021
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Reply from NINETYNINE AMSTERDAM

Hi Richard,

Thank you for taking the time to write this review. We're so glad to hear that you love your new sunglasses! Thank you for shopping with us!

Sincerely,
Dyne

Rated 5 out of 5 stars

Great quality sunglasses for an amazing…

Great quality sunglasses for an amazing price.

21 February 2021
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Reply from NINETYNINE AMSTERDAM

Dear Makeda,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 1 out of 5 stars

Not reliable

No package delivery info, haven’t received my pacgage since ordering it almost 4 months sgo.

17 February 2021
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Reply from NINETYNINE AMSTERDAM

Dear Jørgen,

Thank you writing your review. We are sorry to hear that you have not received your package.

This is very unusual. We would have appreciated it if you would have reached out to us, so we could have looked into your order and see what went wrong. It's been a while and all our packages should be delivered within 5 business days. Our customer service team is happy to help and you can easily reach them by sending an email to support@ninetynine-amsterdam.com.

We have send a shipping confirmation to your email on the 28th of October, maybe it ended up in your spam folder. This includes the tracking code of DPD.

We will forward your concern to our customer service team and they will contact you tomorrow regarding your order.

Sincerely,

Melanie

Rated 5 out of 5 stars

Ordered them for my boyfriend

Ordered them for my boyfriend. He is really happy.

29 December 2020
Unprompted review
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Karin,

Thank you for taking the time to write your review. We're glad you're happy with our product.
We got some new pieces coming, so we hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Quality glasses at affordable prices

Quality glasses at affordable prices. I just received my order and I would order another again.

19 December 2020
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Reply from NINETYNINE AMSTERDAM

Dear Joseph,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Overall

Overall, very fast service

14 December 2020
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Reply from NINETYNINE AMSTERDAM

Dear Theo,

Thank you so much for your review.

We're glad you're happy with your purchase and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Love NINETYNINE AMSTERDAM!

Love NINETYNINE AMSTERDAM!
My order was delivered fast and I’m inlove with the goods:)

11 December 2020
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Reply from NINETYNINE AMSTERDAM

Dear Morais,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Very nice products and excellent…

Very nice products and excellent customer service

9 December 2020
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Reply from NINETYNINE AMSTERDAM

Dear Jeremie,

Thank you for taking the time to write this review. We're so happy to hear that you love your new glasses! We hope to see you soon in our store again.

Sincerely,
Dyne

Rated 5 out of 5 stars

Beautiful sunglasses very happy with…

Beautiful sunglasses very happy with them these are my second order , good quality the price is great also fast delivery thank you.

3 December 2020
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Reply from NINETYNINE AMSTERDAM

Dear Mrs. Diana,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Chris,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Great experience and a very fast…

Great experience and a very fast delivery.

15 November 2020
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Chris,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We hope to see you again in our store soon!

Sincerely,
Dyne

Rated 5 out of 5 stars
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear B Morgan,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses. We have added new collections in our store and we hope to see you again soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Very professional and delivery just on…

Very professional and delivery just on time. Thank you

6 November 2020
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Nick,

Thank you so much for your review.

We're glad you're happy with your new pair of glasses and that you've received it faster. We have added new collections in our store and we hope to see you again soon!

Sincerely,
Dyne

Rated 5 out of 5 stars

Very fast Delivery

Very fast Delivery, amazing sunglasses 👏🏽👏🏽👏🏽

4 November 2020
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Reply from NINETYNINE AMSTERDAM

Dear Ardita,

Thank you so much for your review.

We're glad you're happy with your new sunglasses and that you've received it faster. We have added new collections in our store and we hope to see you again soon!

Sincerely,
Dyne

Rated 4 out of 5 stars

Is very nice 👌

1 November 2020
NINETYNINE AMSTERDAM logo

Reply from NINETYNINE AMSTERDAM

Dear Selassi,

Thank you for taking the time to write your review. We're glad you're happy with your AVERY glasses. We have added new collections in our store and we hope to see you again soon!

Sincerely,
Pearl

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