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Company details

  1. Internet Shop

Information provided by various external sources

We make things that make things better. Our goal is to create a range of premium accessories that elevate the Amazon Echo 2, Echo Dot and Google Home.


Contact info

  • Hamilton Lane 116, 60189, Wheaton, United States

  • ninety7.com

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 1 out of 5 stars

Faulty battery not resolved

I emailed the company twice re. a faulty battery in a Vaux speaker, after sending the requested information no reply despite my subsequent request for an acknowledgement and update. Extremely poor customer service they have just left me hanging without guidance and how the issue will be resolved.
Update
I emailed ninety7 again and received a reply to take the issue up with the retailer, no acknowledgment of my comment re. Store and Amazon reviews highlighting the faulty battery issue. I have replied that I would expect the speaker life to be longer than 20 months and requested they make this right.

30 November 2019
Unprompted review

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