Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... See more
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Expecting faster delivery but when push…
Expecting faster delivery but when push came to shove they stepped up too mark and got my package here on time..great customer service experience..brilliant
I paid for 18 cartons of tea I got one…
thought I was paying for 18 cartons of tea 1 got one 3 weeks later
I paid €43 for a box of Numi breakfast tea
NineLife are giving me €13 back as a goodwill gesture!

Reply from NineLife Ireland
A pleasant experience.…
It was simple to select and order the items required from the range of colours and sizes available. The order was packed neatly and securely and delivered to the door.
The products I purchased were top…
The products I purchased were top quality
So I bought MREs for my trip to Africa
So I bought MREs for my trip to Africa, got an email to confirm that I purchased but didn’t get any tracking information. Purchased 8/3/26 and had to call today only to find out it’s still being processed and I’m getting one packet of MRE . I was shocked €56.56 for one packet delivered to me when I can buy 12 packets for 105€ with delivery. I thought the agent made a mistake and he went to check and said that’s the price. Unbelievable and crazy. Been buying MREs for over 10 years and I thought I got a bargain but it was worse than expected. Asked for a refund and now I haven’t heard anything back, if I don’t hear anything by tomorrow I report it as a scam! Unprofessional and pathetic. Will never buy anything from them again.

Reply from NineLife Ireland
Great products and fast delivery too!
My order was processed and arrived in a…
My order was processed and arrived in a timely manner with tracking emails keeping me up to date on delivery etc.
Beware!!Very bad experience with this…
Beware!!Very bad experience with this company so far. I ordered an arm sling from them expecting delivery in the coming days I eventually emailed them to find out when I could expect delivery to be informed it was 3/4 weeks away by which time I hopefully won’t require the sling any longer. I have emailed requesting a refund to which I recieved no reply but I was promptly sent a link and a tracking number but nothing has moved in days now. They should not be selling items of this nature if they don’t have or can’t these items out promptly. Will not be using this company again.

Reply from NineLife Ireland
Very good experience
Very good experience. Product arrived as explained and very happy with it .
Fast delivery
Fast delivery! Product not easily found to be delivered to Ireland only available from ninelife.
Very happy with the purchase
Very happy with the purchase, delivery was on time. No issues at all
Price-gouged for item, waited weeks for a cheap knock-off, poor customer service
I paid €64 (plus €10 shipping) for a Pax vaporizer case to replace one that I bought for €32 six years ago. After 3 weeks I received a cheap Chinese knock-off version that retails for about €21 on Amazon (and delivery is free with Prime). I contacted customer service via chat. The agent was very slow to respond, wasn't knowledgeable about whether or not I could attach images to the chat, and when I uploaded the images to Google Drive and shared the link, they disconnected the chat. I started a new chat and they advised I'll receive a reply by EOD on Monday (it's currently Saturday), so we'll see how they handle it. I'll update my review if they resolve it but ultimately they deserve a complaint for pulling such a stunt with the product in the first place.
Easy to order
Easy to order. The product was just what I needed. Excellent quality and price.
Would not order from them again
Would not order from them again. I ordered coffee in November, it estimated 4 working days. I emailed them back and forth as I had not heard anything come December. This went on until last week when they supplied me with a refund. It should not say 4 working days for delivery when I was waiting nearly 3 months to still not get my products.

Reply from NineLife Ireland
Great service
The product was expensive but it arrived safely and on time.
Very happy with product
Very happy with product but it was very expensive considering vision Ireland sell them at €17 but were out of stock and I needed a new one
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