NineLife Australia Reviews 448

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

The lady I spoke to ..Bella….was extremely kind and professional.She helped me understand the problem and was so sweet as I am an elderly lady and I truly appreciate general words of kindness…..Thank... See more

Rated 1 out of 5 stars

My order was so slow but I was told I could not cancel it. It took 23 days to arrive to my address in Australia which is incredibly slow. Upon further research the price was very high. I was offered a... See more

Rated 5 out of 5 stars

The size for my product could not be chosen on the website, but the support from Bella was just wonderful and perfect.

Rated 5 out of 5 stars

NineLife went out of their way to support me. The item I purchased unfortunately showed up broken. The delivery person had motorbike accident that caused the delivery to fall on the road and be run... See more

4.3

Excellent

TrustScore 4.5 out of 5

448 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst experience ever

The worst experience ever
They are fake sites
Order made & paid. I received emails with suspicions links to track delivery
They didn’t answer any calls, always on hold for long time
I wonder how this web site is still existing & steel people

10 September 2024
Unprompted review
NineLife Australia logo

Reply from NineLife Australia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Rated 5 out of 5 stars

Feedback

The delivery was made on time. When I had questions from the company, they answered me quickly and adequately. I would also recommend your services to my friends.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Good Service

The product came to my address as promised. Since I had never ordered from your company before, I was a little concerned that it would take a long time or that there might be an issue with Canadian customs.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

I received exactly what I ordered

I received exactly what I ordered. Staff was friendly and happy to help. Delivery was not expensive and didn't take long considering my order came from overseas. Will definitely order again.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Customer care

Customer care: Responsive chats about the products quality check. Chats before purchase and tracking follow ups email after purchase.

6 August 2024
Unprompted review

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