The lady I spoke to ..Bella….was extremely kind and professional.She helped me understand the problem and was so sweet as I am an elderly lady and I truly appreciate general words of kindness…..Thank... See more
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My order was so slow but I was told I could not cancel it. It took 23 days to arrive to my address in Australia which is incredibly slow. Upon further research the price was very high. I was offered a... See more
The size for my product could not be chosen on the website, but the support from Bella was just wonderful and perfect.
NineLife went out of their way to support me. The item I purchased unfortunately showed up broken. The delivery person had motorbike accident that caused the delivery to fall on the road and be run... See more
Hasn’t replied to negative reviews
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Great product
Great product, it took a little bit longer to receive it.
large choice
So far so good
Great communication with company
Great communication with company: fast, polite and respectful communication. Product received as advertised. So, so happy!!
We ordered and immediately got a…
We ordered and immediately got a confirmation, the product was delivered on time and exactly what we ordered
Got my parcel but be careful to not…
Got my parcel but be careful to not reply on fishing emails you get about your purchase trying to make you pay extra services etc
Product was not up to expectations…
Product was not up to expectations ….there was long delay in delivery

Reply from NineLife Australia
You had this wonderful tool I was…
You had this wonderful tool I was looking for a long time
Good product and fast delivery
Good product and fast delivery. A little bit pricy.
Blood Clotting Powder
Good product, as described, but expensive. Very good communication, long delivery time
Excellent customer service and product
Excellent customer service and product, very satisfied
Delivery time is really really long, give yourself lots of time
Cannot get this product anywhere so glad to mnow i can get it here
I suffer severely from raynauds and…
I suffer severely from raynauds and live in a cold winter climate. I also work on a farm so am outside much of the time. This cream has helped me greatly and I think it works best when you keep your feet moving.
very good experience
i found there the products that i couldn't find anywhere else.
Fast and easy
good quality
Delivery to Sydney Australia
I was worried how my purchase will be delivered. But your emails, tracking and delivery was perfect! Many thanks
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