Nimara.dk Reviews 

Great experience - I have ordered the chairs. Easy assembling, delivery on time as agreed. :) Pretty happy with my purchase!

Promised fast delivery – still no product after several weeksI ordered from Nimara on 21.9.2025, where delivery within 8–10 days was advertised. This was also the reason I chose to shop here.

After several delays, I was promised delivery in week 44, but now the company is again trying to change the delivery date – this time all the way to week 51.

I have documentation (screenshot) of the original delivery time, and it is clear that the advertisement does not match reality. It feels misleading, and customer service does not take responsibility for the promises made at the time of purchase.If delivery does not occur as promised, I will contact the Danish Consumer Ombudsman, as there appears to be a pattern of problems fulfilling what was promised when reading the reviews.

I would recommend that others be very cautious about delivery times before placing an order.

It didn't stop there, I was promised my item would be delivered in week 47, moved up a delivery date, and again it is moved up to week 51, which means more than 12 weeks of delivery time.

I am deeply disappointed with my experience with Nimara. The surface of my table has started peeling in multiple places, and the table isn’t even one year old. I take extremely good care of my furniture — I always use a tablecloth and plate covers when eating — so there’s absolutely no reason this should happen under normal use.

When I contacted Nimara about the issue, they immediately blamed me for the damage, claiming it was my fault. That is simply not true. The peeling is small but clearly visible, and it’s an obvious sign of poor-quality materials or a manufacturing defect.

For a brand that positions itself as offering quality furniture at premium prices, this is unacceptable. A table that starts peeling within a year is far below the standard anyone should expect. Instead of taking responsibility or offering a solution, Nimara chose to dismiss my concern — which makes the experience even worse.

Product:Lewis Lamel round dining table in smoked oak veneer with extension (150–190–230 cm)

I would strongly advise others to think twice before purchasing from Nimara. The quality is not what they promise, and the customer service shows no willingness to stand behind their products.

order number: 211259

Hurtig ekspedition/levering

I have ordered from this store twice.
The first time, I bought chairs — they arrived in poor condition and it was clear that they had been used before.
The second time, I ordered two coffee tables — they were completely damaged and unusable.
Very bad experience, and I do not recommend this store. I am now waiting for them to respond to my complaint and refund my money.

Good service

Very happy with my new furniture. I have ordered from Nimara twice now. Both times I received my packages in time, very fast and beautiful pieces.

I love the products and the delivery was easy and fast.

I ordered the dining table chairs and it’s really good. Highly recommended.

I regret ordering from this website.
Their customer service is absolutely terrible—only an AI chatbot and a WhatsApp number that never responds.

I sent a complaint because my product arrived not only some part peeled off but also missing parts. Very low quality compared to the price we paid. I even attached photos to show the issue. After three days, I finally received a reply, but instead of addressing the problem, they asked me what went wrong… even though I had already explained everything in detail! Unbelievable.

It's been over a month since I received the chairs, however one of them arrived with the wrong leg holes, also one of the legs was broken. I reported a defect after 7 days of trying to get customer service a kind person explained to me how to file a report but.. since then I have not received any response. so I wouldn't recommend you buy there if you don't like gambling

Wanted to cancel the monthly subscription. It says you can do that on the website under Subscription Management but that’s a bald lie cus there’s no subscription management on the damn website wtf give me my money back

Super
We got chairs from them and they turned out amazing

i like the products that I ordered. they where really satisfying

I am giving one star because it is not possible to give no stars. In June 2025, we placed an order for 10 dining chairs (Bella) and 10 seat cushions (Bella). In the following weeks, we received several emails with conflicting messages regarding the delivery date (delay), to which we responded – and Nimara (BE-NL) explicitly asked again and we also confirmed – that we wanted them delivered after 28/7, as we were on holiday and therefore not at home to receive them. Despite this confirmation from Nimara, they still deliver the order before our departure. We quickly unpack one chair, given the return policy, and find that it does not meet our expectations. Within the specified period of 14 days, we ask Nimara – in accordance with the procedure and using the email address listed on their website – for the necessary instructions regarding the return shipment. Their first response to this email was “how can I help you” – even though my question in the email was very clear – to which I explicitly asked again for their instructions for returning the item. After that, there was complete silence, despite our numerous attempts to reach them by telephone and email. Once the 14 days had passed, we received a response with the necessary instructions for the return shipment, telling us to click on a link and follow the instructions. When we did so, the system indicated that no orders had been found for this account and that we were therefore unable to submit a return shipment. We then tried to call you (tel +31 645140375) and send WhatsApp messages up to 25 times over several days/weeks. Only during one of these attempts did I get the chance to leave a message asking you to contact me. All other attempts were unsuccessful. A month after our email requesting a return, we finally received a reply, but it stated that the return period had expired. After repeated contact, Nimara failed to provide us with the correct information on how to return the products. This is a very difficult process and is not something we are used to with previous orders from other online shops. This is negligence on their part, poor customer service that is impossible to reach, and a one-off response after we had been trying to contact them for a month to return the products. It seems that they do not read emails or pay any attention to them. We do NOT recommend Nimara, as it is very tiring not to receive a response when we have followed the protocol stated online. This concerns an amount of approximately 700 euros that we expect to receive back.

Best of the best😊