Furniture came on time. It was very well and safely packed. Parts were of a high quality and easy to assemble. Customer service is fast and effective! Highly recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The shoe cabinet arrived damaged, incomplete, and poorly painted (we have photos to prove it). The front is the back and vice versa. How can they make a mistake during production with the drawings in... See more
Company replied
i purchased 4 chairs and a dining table. the chairs are great and very comfortable. the table had manufacturing problems with pieces of wood not properly glued down (bumping out quite a lot). shipment... See more
Company replied
Bought a dinning table from their outlet with a great price. Not only that, but when I got to the warehouse to pick it up and it didn't fit into the car, I was assured that Nimara would do the... See more
Company replied
Company details
Written by the company
Nimara.dk - Dit online møbel varehus på 24.000 m2. Kæmpe udvalg af møbler til markedets laveste priser! ✓ 100% prisgaranti ✓ 1-2 dages levering ✓ Lagerførende på alle møbler i sortiment.
Contact info
M.P. Allerups Vej 47b, 5220, Odense SØ, Denmark
- 71 99 38 80
- kontakt@nimara.dk
- nimara.dk
3.8
Great
12K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
I ordered a table, which arrived very quickly, BUT unfortunately it was quite scratched. However, the customer service was quick to respond and offered a decent discount.
22 November 2023
Unprompted review
Reply from Nimara.dk
Hello,
Thank you so much for sharing your experience with us. We are truly grateful!
We are pleased to hear that our delivery time met your expectations 😊
We apologize for the minor flaws you noticed. We do our best to ensure that all our products are delivered in flawless condition, but as you mentioned, it can sometimes be unavoidable.
We appreciate your understanding and thank you for giving us the opportunity to deliver furniture to you.
We look forward to serving you again soon 🥰
Wishing you a fantastic day.
Best Regards,
Team Nimara
Fint sted at handle
Fint sted at handle, god service. Kan varmt anbefale at handle der.
17 November 2023
Reply from Nimara.dk
Hej Claus,
Tusind tak for at sætte tid af til at skrive denne fine anmeldelse! Det betyder meget for os, at du deler din oplevelse med os.
Vi er glade for, at du er tilfreds med din oplevelse hos os. Vi ønsker at levere en så god service som muligt, så vi er glade for, at du anbefaler os til andre 😊
Vi ønsker dig en rigtig dejlig dag
De Bedste Hilsner,
fra hele Team Nimara
Go service ⭐️ er så glad for det bord…
Go service ⭐️ er så glad for det bord og stole jeg har købt ⭐️
5 ⭐️ til jer
16 November 2023
Reply from Nimara.dk
Hej Pi,
Det varmer vores hjerter at høre, at du er glad for dit nye bord og stole! Tak for at dele din tilfredshed og for de skinnende stjerner. Vi er stolte over at kunne tilbyde god service og produkter, som lever op til dine forventninger. Vi sætter stor pris på din støtte og ser frem til at hjælpe dig igen med fremtidige køb.
De varmeste hilsner,
Nimara Kundeservice Teamet
Super :):):):) :)
8 November 2023
Reply from Nimara.dk
Hej,
Tusind tak for din fine anmeldelse og de 5 stjerner. Det er vi meget glade for.
Det glæder os at høre, at du har haft en positiv oplevelse på vores hjemmeside.
Vi bestræber på at gøre det så nemt for dig som muligt, så du bliver tilfreds med dit køb 😊
Vi ønsker dig en fantastisk dag.
De Bedste Hilsner,
Hele Team Nimara
Bad shipping and customer support
Hi, I had an awful experience, order to chair with 2 pics but only received one chair in each package.
As well I received one without any instructions and another one with missing stews. Called and emailed them and not any response. So even not sure will be able to return back…
6 November 2023
Super god betjening og god kvalitet
7 November 2023
Reply from Nimara.dk
Hej Kenneth,
Tusind tak for din fine anmeldelse og de 5 stjerner. Det er vi meget glade for.
Det glæder os at høre, at du har haft en positiv oplevelse på vores hjemmeside.
Vi bestræber på at gøre det så nemt for dig som muligt, så du bliver tilfreds med dit køb 😊
Vi ser meget frem til at kunne betjene dig igen.
Vi ønsker dig en fantastisk dag.
De Bedste Hilsner,
Hele Team Nimara
God service
18 October 2023
Reply from Nimara.dk
Hej Fia,
Tusind tak for din fine anmeldelse og de 5 stjerner. Det er vi meget glade for.
Det glæder os at høre, at du har haft en positiv oplevelse på vores hjemmeside.
Vi bestræber på at gøre det så nemt for dig som muligt, og at du er tilfreds med dit køb 😊
Vi ser meget frem til at kunne betjene dig igen.
Vi ønsker dig en fantastisk dag.
De Bedste Hilsner,
Hele Team Nimara
Reply from Nimara.dk
Hej Berglind,
Tak for at sætte tid af til at skrive en fin anmeldelse af din oplevelse hos os. Det er vi meget glade for!
Det glæder os at vide, at du har haft en positiv oplevelse med os og vores leveringstid. Vores mål er at levere fremragende service og sikre, at vores kunder modtager deres produkter hurtigt og problemfrit.
Det er dejligt at høre, at vi har opfyldt dine forventninger. 😊
De Bedste Hilsner,
Hele Team Nimara
Cheap and good quality
23 October 2023
God pris og okay kvalitet ift pris
God pris og okay kvalitet ift pris. Relativ hurtig levering
18 October 2023
Reply from Nimara.dk
Hej Birgitte,
Tak for din gode anmeldelse og de 4-stjerner. Det er vi meget glade for! Vi er glade for at kunne levere et produkt og en service, som du har været tilfreds med😊
Rigtig god dag
De bedste hilsner,
Hele Team Nimara
Reply from Nimara.dk
Hi Camila,
Your review is greatly appreciated! Thank you 😄
"We are pleased to hear that the delivery met your expectations and that you are satisfied. We always strive to deliver according to your wishes.
We look forward to serving you again and being able to send more furniture to you.
Have a great day.
Best Regards,
The Entire Nimara Team
Super service
3 October 2023
Reply from Nimara.dk
Hej Dorthe,
Tusind tak for at dele din oplevelse hos os. Det er vi meget taknemmelig for!
Det glæder os at høre, at du har haft en positiv oplevelse på vores hjemmeside. Vi bestræber os på at levere så god service som muligt, så vi er glade for, at du er tilfreds😊
Vi ser meget frem til at kunne betjene dig igen.
Vi ønsker dig en fantastisk dag.
De Bedste Hilsner
Hele Team Nimara
God service kommer inde for tid
21 September 2023
Reply from Nimara.dk
Hej Tina,
Tusind tak for at dele din oplevelse hos os. Det er vi meget taknemmelig for!
Det glæder os at høre, at du har haft en positiv oplevelse på vores hjemmeside. Vi bestræber os på at levere så god service som muligt, så vi er glade for, at du er tilfreds med din ordre 😊
Vi ser meget frem til at kunne betjene dig igen.
Vi ønsker dig en fantastisk dag.
De Bedste Hilsner
Hele team Nimara
The chair i ordered is exacatly the…
The chair i ordered is exacatly the same shown in picture with good quality😊
12 September 2023
Reply from Nimara.dk
Hello,
Thank you so much for taking the time to write this lovely review!
We are delighted to hear that you are satisfied with your order 😊
Wishing you a wonderful day!
Best regards,
Team Nimara
Reply from Nimara.dk
Hej Niels,
Tusind tak for at sætte tid af til at skrive denne fine anmeldelse!
Det betyder meget for os, at du deler din oplevelse med os.
Vi er glade for at du er tilfreds med din ordre og ser meget frem til at kunne betjene dig fremadrettet, og vi vil meget gerne høre din feedback igen en anden gang.😊
Vi ønsker dig en rigtig dejlig dag
fra hele Team Nimara.
Kæmpe stor 👍 super god service og lyn…
Kæmpe stor 👍 super god service og lyn hurtig levering 👏👍👍👍👏
7 September 2023
Reply from Nimara.dk
Hej Dorthe,
Tusind tak for din flotte anmeldelse, og at du vælger at dele den med os. Det er vi meget taknemmelige for!
Vi er glade for at høre, at du har været tilfreds med dit køb, og at leveringen levede op til dine forventninger. 😊
Vi ser frem til, at kunne betjene dig igen og få lov til at sende flere møbler til dig.
Rigtig god dag til dig.
De Bedste Hilsner,
Hele Team Nimara
Reply from Nimara.dk
Hi,
Thank you so much for taking the time to write this lovely review!
It means a lot to us that you're sharing your experience with us.
We are delighted that you are satisfied with your order and look forward to serving you in the future, and we would love to hear your feedback again another time. 😊
Wishing you a wonderful day
from the entire Team Nimara.
Reply from Nimara.dk
Hej,
Tusind tak for at dele din oplevelse hos os. Det er vi meget taknemmelig for!
Du er meget velkommen til at fortælle os, hvad vi kan gøre bedre i fremtiden! Vi stræber altid efter at levere den bedste service, og forbedre os der hvor vi kan🤩
De Bedste Hilsner
Hele Team Nimara
Hurtig levering og god kvalitet
30 August 2023
Reply from Nimara.dk
Hej Katrin,
Tusind tak for din flotte anmeldelse, og at du vælger at dele den med os. Det er vi meget taknemmelige for!
Vi er glade for at høre, at du har været tilfreds med dit køb, og at vores levering levede op til dine forventninger.
Vi stræber altid på, at kunne levere efter kundens ønsker.😊
Vi ser frem til, at kunne betjene dig igen og få lov til at sende flere møbler til dig.
Rigtig god dag til dig.
De Bedste Hilsner,
Hele Team Nimara
Not positive experice with customer service
The customers service was very responsive before making the order, but after they never replied, nor via chat, neither via emails
9 August 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.