Night Zookeeper Reviews 989

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the user experience, highlighting how engaging and fun the platform is for children, making learning enjoyable. Many people appreciate the product for its effectiveness in improving grammar, spelling, typing, and creative writing skills. The app is frequently mentioned for its ability to keep children motivated and eager to learn, with many noting significant progress in their children's language arts abilities. Reviewers also commend the staff for their encouraging feedback and support. However, some customers also noted issues with the website, describing it as glitchy and occasionally difficult to navigate. A few people expressed dissatisfaction with the app's functionality, mentioning problems with logging in or work not being saved. Some reviewers also felt that the feedback from tutors sometimes missed significant errors, leading to incorrect reinforcement of grammar and spelling.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the program is engaging, fun,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers highlight that their... See more

Application

Reviewers highlight positive aspects of the app, noting its effectiveness in engaging children with learning.... See more

Staff

Consumers find staff to be positive and helpful. Many reviewers appreciate the encouraging feedback from... See more

Website

People report ambiguous experiences with the website. While some customers express satisfaction, finding the... See more

Based on these reviews

Rated 5 out of 5 stars

We love Night Zookeeper! The recently added quest function is something my daughter (age 7) really enjoys and I know that she can work through it on her own and is actually learning. We’ve also... See more

Company replied

Rated 5 out of 5 stars

We have a kid who struggles to write and pay interest to this subject. Night Zookeeper hooked him in from Day 1. If fact, he begged to try as soon as he saw me setting up the account and then continue... See more

Company replied

Rated 5 out of 5 stars

This program is wonderful for my middle schooler. She's now wanting to log in to create stories. Since starting she's improved with her grammar, spelling, typing and is enjoying learning language arts... See more

Company replied

Rated 5 out of 5 stars

I teach an 8th grade resource ELA class at a rural middle school. The students seem to enjoy the Night Zookeeper site, and I love that they can work independently while I pull small pairings to do the... See more

Company replied


Company details

  1. Educational Institution
  2. After School Program
  3. Childrens Book Store
  4. Educational Supply Store

About Night Zookeeper

Written by the company

Night Zookeeper
Fantastically Fun Learning

Night Zookeeper is a London-based children’s brand comprising of an online learning program, a book series and a TV mini-series. All of our products centre around the magical world of the “Night Zoo”. Our aim is to make learning fantastically fun for children aged 6 to 12 years old, and unlock their creativity in the process. Our reading and writing program has been used by over 1 million children worldwide.

Night Zookeeper was founded in 2012 by Joshua Davidson and Paul Hutson. Our e-learning product was originally launched in November 2012 as a creative drawing iOS app for kids, which went on to be recognised as one of the 50 best apps of 2013 by The Observer and The Guardian.

In 2014, we revamped the app into a web version which included more extensive writing elements, a dashboard for monitoring progress and personalised feedback from tutors. Over 1 billion words have been written by children on the site. Night Zookeeper is also used in schools by teachers worldwide in an effort to harness the power of digital learning in the classroom.

Throughout the pandemic, Night Zookeeper was able to act as a useful resource for families around the world to keep their children learning as schools were forced to close and remote learning took hold.

As of 2024, our program is used by thousands of children in several countries as a way to improve their reading and writing skills in a fantastically fun way, whether as part of a homeschool, in the classroom, as a supplementary resource, or simply a productive form of screen-time.

Learn more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Writing Gamechanger

We have struggled for a long time to get our son interested in writing, but Night Zookeeper has been a game changer. Within the first week, he was excitedly coming to show me the stories he was creating for his pets. He loves participating in the events and receiving feedback from the moderators, which has encouraged him to keep improving. Seeing him motivated and proud of his work has been such a gift!

2 February 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hello Heather,

Thanks so much for your review!

We are absolutely thrilled to hear that Night Zookeeper has motivated your reluctant writer and got him excited about writing! It's also fantastic to hear that you have seen an improvement in his skills and confidence.

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

I love it!

I am a ten-year-old home-schooled girl, and I love NZK Frends to follow fun lessons and cool games I told lots of my friends about it and now some do it after showing them. It is also very fun because it has helped me spell a lot - cutepanda20

25 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi there,

We are so happy to hear that you're enjoying Night Zookeeper! We can't wait to read your next story! 🌟

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

If you are considering this, you will not regret it!

My children are homeschooled, and we use The Night Zookeeper as a supplement to our English language arts curriculum. It fully engages my 9-year-old. It’s packed with learning material; even the games and TV series lead to education. It can be very personalized as well. I highly recommend if you have an unconventional learner. Most importantly for me, it fosters confidence in writing. Even though my children are homeschooled, they can still earn certificates for achievements! Educators give feedback to students on their writing, and it’s always helpful and uplifting. It’s very visually appealing as well, so my 5-year-old is interested in participating too. It is well worth the investment! Not to mention the client support is stellar! They are very polite and helpful! 10 stars!

25 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hello MJ,

Thanks so much for your review!

We are so happy to hear that Night Zookeeper has been a valuable addition to your homeschool curriculum and is keeping your child engaged! Our aim is for kids to be confident and creative, so it's wonderful to hear that this has been reflected in your child's Night Zookeeper adventure.

We appreciate your comment about our support team - they're always happy to help! 🙂


Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

We really love this program because it is fun and still actually teaches and advances.

We really love this program because it is engaging and fun, but not just a game with minimal learning... they still learn a ton and do actual work. My kids love it!

12 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hello Marie,

Thanks so much for your review!

We are really pleased that your family is enjoying Night Zookeeper, and it's keeping your children engaged with their learning journey!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Great app!

This program is great for kids that don't like to write, and love animals!

23 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hello Jen,

Thank you so much for your review!

We are really happy to hear that Night Zookeeper is helping your reluctant writers!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

She loves to read.

My daughter's interests now is reading. Compare when i was using other platform. Its a great app recommended for those who want their kids start to read. Thank you. It helped my daughter find her interests. Good job nightzookeeper. Keep it up.

15 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Justin,

Thanks very much for your review!

It's fantastic to hear that Night Zookeeper has got your daughter interested in reading!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

very fun & great learning tool

Both my boys 6 & 9 yr old, have enjoyed this program so much. They’re having fun creating, playing and learning/writing along the way.

17 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Angye,

Thanks so much for your review!

We’re so happy to hear that your boys are enjoying their Night Zookeeper adventure and building their skills while having fun!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

This isnt our first year wit h NZK and…

This isnt our first year wit h NZK and we love everything about this full english game style curriculum. The books are great, the worksheets are perfect and even all the free resources, extra worksheets to match what your child is doing in game to even creating charaand writing about them. There isnt anything we would change about it but I do love the update!

16 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi JV,

Thank you very much for your review!

We’re so pleased to hear that your family is enjoying Night Zookeeper and making the most of your subscription with the books, worksheets, and printable resources. It’s also wonderful to hear that you’re enjoying the recent update, including the addition of the structured Quests curriculum and newly improved Star Writing feature!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Learning that doesn’t feel like learning.

My son loves it and has gained confidence in spelling. He wrote 500 words in just the 7 day free trial and got an emailed certificate that he was so proud of! We are subscribed now and so happy that he’s learning, but it feels like a game for him. It’s helping my older daughter with spelling too, which was the main reason I got it. I’m glad I got it for both kids because my son seems to enjoy it more when I originally got it to help my daughter with 5th grade level writing.

13 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Deanna,

Thank you very much for your review!

We’re really pleased to hear that your son is loving Night Zookeeper and was able to write an impressive 500 words during your trial - that’s fantastic! We can’t wait to see what he writes next. It’s also wonderful to hear that it’s helping your daughter improve her spelling, and that they’re both having fun while building their skills.

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My kids have never woke up ready to…

My kids have never woke up ready to learn as much as they have since beginning nightzookeeper! It’s engaging and fun! It’s safe! And that’s the most important part. If you want to allow tech into your home but with something enriching, choose nightzookeeper!

5 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Shantel,

Thank you so much for your review!

We are so pleased to hear that Night Zookeeper has got your kids excited to learn from the moment they wake up!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My daughter has came on leaps and…

My daughter has came on leaps and bounds since using night zookeeper and has grown her confidence.
She learns a lot while playing it like a game and bringing her creativity out!

13 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Rachel,

Thanks so much for your review!

We are absolutely delighted to hear that your daughter has made so much progress since using Night Zookeeper, both in skills and confidence!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Shifted to annual membership

This is my second review for Nightzookeeper, we had tried it for one month and a week and finally decided it was an excellent investment in the long run, hence shifted to annual membership. Highly recommended! My kids who did not want to creative writing at all now enjoy it! Also they offer 50% off using certain links. Definitely worth it Alhamdolillah.

11 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Thank you so much for your review!

We’re so pleased to hear that your kids enjoyed Night Zookeeper so much that you decided to switch to an annual plan. It’s wonderful to know that the program has helped turn your reluctant writers into excited storytellers!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My granddaughter loves using this app…

My granddaughter loves using this app as part of our homeschooling curriculum! She enjoys creating her characters and the feedback she receives.

6 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Diane,

Thanks so much for your review!

We're so pleased to hear that your granddaughter loves Night Zookeeper and it's a valuable part of your homeschool curriculum.

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My son ABSOLUTELY loves Night…

My son ABSOLUTELY loves Night Zookeeper. Everything about the program, from the colors, to the customization of his zoo dens keeps him engaged and not wanting to stop “playing”. He is 10 and we are new to homeschooling and he is very particular about his programs! His imagination and creative writing have impressed me AND him. Thanks NZK!

9 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hello Stacie,

Thank you very much for your review!

We're so happy to hear that your son loves Night Zookeeper, and it's keeping him engaged with learning. It's also wonderful to hear that you've seen a growth in his imagination and creativity - that's exactly what we hope our young Zookeepers achieve with the program!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

The children want to learn

The children want to learn because it is so engaging. The characters are like something straight out of their own imagination and the feedback they get is so feedback even when improvements are being suggested.

5 March 2026
Night Zookeeper logo

Reply from Night Zookeeper

Hi Samantha,

Thanks so much for your review.

We're so pleased to hear that Night Zookeeper has got your kids excited to learn! It's so great to hear that they are benefitting from the tutor feedback.

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 4 out of 5 stars

I don't like the feature where you can…

I don't like the feature where you can comment on other peoples stories. I don't want a chat happening between my children and others that I don't know. Also, I noticed there was an adult who had a profile and instead of drawing they were uploading images from the internet.

6 March 2026
Night Zookeeper logo

Reply from Night Zookeeper

Hi Leila,

Thank you for your review.

We have reached out to you via email for more detailed instructions, but we wanted to let you know that the community settings such as commenting, friends, and projects are all fully adjustable so they are able to be turned on and off from your parent dashboard.

We also wanted to let you know that every single piece or writing and comment is reviewed by our team to tutors so we can assure you that Night Zookeeper is a safe space for all children, whether they are interacting with other kids or not.

We have requested further info about the profile you have found. Though there is an upload button that we have to allow kids to upload their own offline drawings/writing, all uploads are moderated by our team of tutors. However, the Night Zookeeper team do have accounts and will use these to occasionally leave encouraging comments on writing and upload projects for kids to participate in.

We look forward to your response to our email!

Best Wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My son always hated English

My son always hated English, but this has completely changed his mind. Now, he wakes up early just for a chance to play a game and learn at the same time.

3 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Siwat,

Thank you very much for your review!

We're so glad to hear that Night Zookeeper has changed your son's outlook on English and he's now excited to write and learn!

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Homeschooling resource

This has been a great add on to our homeschooling experience. Kids are having fun and being creative all while learning important skills

1 October 2025
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hello Megan

Thank you very much for your review!

We're very pleased to hear that Night Zookeeper has been a fun and valuable addition to your homeschooling curriculum.

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

We have reluctant readers and writers…

We have reluctant readers and writers and this has given them so excitement and encouragement to read and write in a fun informal way. The feedback they get on their work is super helpful too!

3 March 2026
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Blu,

Thanks so much for your review!

We're so pleased to hear that our program has encouraged your reluctant learners and that they're now excited to read and write - that’s exactly what we love to hear! It's great that they are also enjoying the tutor feedback they're receiving on their work.

If you ever have any questions about features, activities, or anything else, please don’t hesitate to reach out to us via email or on social media 🙂

Best wishes,
Team Night Zookeeper

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look