We love Night Zookeeper! The recently added quest function is something my daughter (age 7) really enjoys and I know that she can work through it on her own and is actually learning. We’ve also... See more
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Review summary
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What people talk about most
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We have a kid who struggles to write and pay interest to this subject. Night Zookeeper hooked him in from Day 1. If fact, he begged to try as soon as he saw me setting up the account and then continue... See more
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This program is wonderful for my middle schooler. She's now wanting to log in to create stories. Since starting she's improved with her grammar, spelling, typing and is enjoying learning language arts... See more
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I teach an 8th grade resource ELA class at a rural middle school. The students seem to enjoy the Night Zookeeper site, and I love that they can work independently while I pull small pairings to do the... See more
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Company details
About Night Zookeeper
Written by the company
Night Zookeeper
Fantastically Fun Learning
Night Zookeeper is a London-based children’s brand comprising of an online learning program, a book series and a TV mini-series. All of our products centre around the magical world of the “Night Zoo”. Our aim is to make learning fantastically fun for children aged 6 to 12 years old, and unlock their creativity in the process. Our reading and writing program has been used by over 1 million children worldwide.
Night Zookeeper was founded in 2012 by Joshua Davidson and Paul Hutson. Our e-learning product was originally launched in November 2012 as a creative drawing iOS app for kids, which went on to be recognised as one of the 50 best apps of 2013 by The Observer and The Guardian.
In 2014, we revamped the app into a web version which included more extensive writing elements, a dashboard for monitoring progress and personalised feedback from tutors. Over 1 billion words have been written by children on the site. Night Zookeeper is also used in schools by teachers worldwide in an effort to harness the power of digital learning in the classroom.
Throughout the pandemic, Night Zookeeper was able to act as a useful resource for families around the world to keep their children learning as schools were forced to close and remote learning took hold.
As of 2024, our program is used by thousands of children in several countries as a way to improve their reading and writing skills in a fantastically fun way, whether as part of a homeschool, in the classroom, as a supplementary resource, or simply a productive form of screen-time.
Contact info
Room 621, The Shepherd's Building, W14 0EE, London, United Kingdom
- support@nightzookeeper.com
- nightzookeeper.com
4.6
Excellent
989 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Unique and interesting app
After each writing we get a comment. This feature really motivates the child to continue doing the writing assignments. The challenges are very innovative and captivating for him.
8 September 2025
Reply from Night Zookeeper
Hello Veer,
Thank you very much for your review!
We are really glad that the tutor feedback feature has been encouraging for your child. Our tutors love reading his work!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Reply from Night Zookeeper
Hello Emma,
Thank you for sharing your feedback. We’re sorry to hear that your children didn’t find Night Zookeeper as engaging as we’d hoped - it’s always our aim to make learning feel like play.
We’re constantly adding new games, challenges, and writing prompts based on feedback from families, and many children find that the program grows more exciting as they progress and unlock new areas. That said, we understand that every child learns differently, and we appreciate you giving Night Zookeeper a try.
If you’d like, our team would be happy to suggest specific activities within the program that might better match your children’s interests. Please don’t hesitate to reach out to us directly at support@nightzookeeper.com
Kind regards,
Night Zookeeper Team
My kids are enjoying the Night…
My kids are enjoying the Night Zookeeper…
Thank you, for making learning fun!!
2 September 2025
Reply from Night Zookeeper
Hello Lyubov,
Thank you very much for your review!
We are super happy to hear that Night Zookeeper has allowed your kids to have fun while they learn! We can't wait to see what they write next!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
This is a great platform to get your children interested in reading and...to a lesser extent writingwriting…
This is a great platform to get children engaging with words and literacy in general. My child is a capable reader but VERY reluctant writer, which is why I signed up. He loves the word puzzles, creating new creatures and all the gamification of exploring the worlds, all of which he finds quite simple. However, he's able to spend hours on there without doing much/any writing! When he does do some, he needs a lot of real life (ie me) prompting to do more than the minimum couple of words to get to the next screen. Feedback from tutors is useful, targeted and engagingly written but he just skips over it. I'd like to see the writing aspect much more rewarded on there to increase engagement. So for us, I'd give it three stars, although I'm hopeful that willingness to engage with the platform generally will gradually lead to more writing. If you have a child who is struggling with all aspects of literacy, eg reading too, or you have a child who lives writing and wants a structured outlet for their creativity, I would probably give it five stars so I've averaged it out to four . The way the instructions are read aloud is great for emerging readers.
21 July 2025
Unprompted review
Reply from Night Zookeeper
Hello Clare,
Thank you very much for your review!
We are really pleased that your child is engaged with Night Zookeeper, and we really appreciate your feedback. Please note, all of our games and challenges are educational so you can be assured that he is still boosting his skills while creating animals and playing games/challenges. You're also able to set assignments from your parent dashboard if you would like your child to focus on a particular skill.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My kids love it
6 September 2025
Reply from Night Zookeeper
Hello Chanel,
Thank you very much for your review!
We're so glad that your kids love Night Zookeeper!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Much better than paper worksheets!!
My daughter is being homeschooled for the first time this year and it gives her something she can do on her own that is fun and engaging! Much better than paper worksheets!!
5 September 2025
Unprompted review
Reply from Night Zookeeper
Hello Sherry,
Thank you very much for your review!
We're super excited that you are using Night Zookeeper for your homeschooling journey, and it's proving to be a valuable tool in your curriculum!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
We have been using Night Zookeeper this…
We have been using Night Zookeeper this year for homeschool My kids love all the fun games and the best part is they are learning while having fun!
3 September 2025
Unprompted review
Reply from Night Zookeeper
Hello Beth,
Thank you very much for your review!
We're so glad that Night Zookeeper has helped you and our children on your homeschooling journey!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My daughter loves it but….
My daughter loves it but i wish it was more structured so it could be easier for parents to see what they have worked on and what they will be working on next. We homeschool and would just love it if there was an option to have more structure and be able to create a lesson plan or something.
3 September 2025
Reply from Night Zookeeper
Hello Angie,
Thank you very much for your review!
We really appreciate your feedback. Parents can see what their child has been working on from the parent dashboard.
If you’d like a more structured view of the curriculum, we recommend exploring the ‘Quests’ feature on our iPhone app. In the coming weeks, this will also be available on iPad and the online program. Quests follows a structured curriculum, and provides a clear overview of the topics your child has completed, as well as what they’ll be covering next.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Night time zoo Keeper is amazing.
Night time zoo Keeper is a fun interactive way for my kid to learn while also playing fun intelligent games. I highly suggest getting this app for your kid.
3 September 2025
Reply from Night Zookeeper
Hello Alaina,
Thank you very much for your review!
We are really pleased to hear that Night Zookeeper has made your child's learning journey fun!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My son's obsessed very cute
My son's obsessed very cute. The cost was a shock though after a trial should prob make that more obvious. Otherwise great thanks.
28 August 2025
Reply from Night Zookeeper
Hello Brittany,
Thank you very much for your review!
We are really excited to hear that your son is enjoying the program!
We appreciate your feedback around pricing - all of our pricing is available to view on our website, and the cost of your subscription is confirmed at the checkout stage as you register for the free trial.
We also offer monthly and quarterly subscriptions.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
We've done the trial and decided on…
We've done the trial and decided on purchasing for this year's homeschool. My 8 year old really struggles and shuts down immediately when we try to do any creative writing. I am excited to see his growth and confidence in creative writing. So far he is really excited to use this program that makes creative writing a game.
29 August 2025
Unprompted review
Reply from Night Zookeeper
Hello Samantha,
Thank you very much for your review!
We are really excited that you've found a solution to get your reluctant writer feeling confident and creative on his writing journey! We can't wait to see his progression as he adventures through the Night Zookeeper world.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
I love Zookeeper!!!
I love Zookeeper! It is very user friendly. I wanted to use it for just 20 minutes a day, but my daughter never wants to turn it off. Making the characters is her favorite part and I love how they ask many questions for them to answer for sentence making practice.
27 August 2025
Unprompted review
Reply from Night Zookeeper
Hello Ivy,
Thank you very much for your review!
We are delighted to hear that your daughter is fully immersing herself in the Night Zookeeper adventure! We love seeing her colorful creations and reading all about their amazing superpowers!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Great customer service
They got right back to me when there was an issue with my son's account!
25 August 2025
Reply from Night Zookeeper
Hi Sara,
Thank you so much for your review! We are always here to help so feel free to reach out at anytime!
Best wishes,
Team Night Zookeeper
Night Zookeeper has my family hooked!
I have two children, ages seven and nine, and in our homeschooling journey have tried a lot of different programs along the way. It can be a big struggle with most of their coursework being online to get them to engage with writing related activities long enough to get much out of it. This made me very sad because I absolutely LOVED writing when I was young, whether it was creative writing, an article for the school newspaper, etc. I had seen advertisements for Night Zookeeper and decided that we would give this a try.
Let me tell you, this has been a huge hit in my home! So much so, that the kids were wanting to sometimes replace other recreational activities with working on their Night Zookeeper tasks lol They are having so much fun creating their own characters and stories, and they get really excited when they get feedback. It's really helping my son, especially with his spelling, remembering rules about capitalization and punctuation, and he is beginning to use more descriptive words in his writing to paint the picture for the reader.
Both children really love how this is sort of gamified, so while they are definitely learning and putting what they learn into practice, it does not feel like just more school work to them. For me as a parent, I love their excitement when they are reading comments and exploring other children's character creations, etc, while still knowing that it is in a child safe space. That is very important in today's world with technology!
Whether you are a homeschooling parent, public school parent, just wanting to help your child achieve better grades, or have a future journalist on your hand, Night Zookeeper Is a wonderful tool to make learning more engaging and fun for your child with the smart use of technology! I highly recommend this for any parent looking to make better use of their child's screen time while giving them the tools that they need to be successful.
28 August 2025
Unprompted review
Reply from Night Zookeeper
Hello Ashley,
Thank you very much for your review!
We’re absolutely delighted to hear how much your children are enjoying Night Zookeeper! It’s wonderful to know that the program has turned writing into such a fun and engaging activity for them, and that it’s helping them on their language arts learning journey.
We’re also so glad to hear that they’re excited about receiving feedback and exploring the safe community space - that joy and creativity is exactly what we hope to inspire!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Reply from Night Zookeeper
Hello Ummu,
Thank you very much for your review!
We are really pleased that you and your family are enjoying the Night Zookeeper adventure!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
They will charge you forever!
I cancelled several years ago and they charged me anyway. They said the cancel didn't go through so I couldn't get a refund but would cancel again so I wouldn't get charged again the next year...but I was charged the next year (last year) and I missed it. I was just charged again and filed a dispute with my cc company. My NZK account is showing as active again (!) so I cancelled a third time. We haven't used this program in 4 years and I've cancelled 3 times! Why does it keep reverting back to active?? Why can't they give a refund if they can clearly see we haven't logged on I'm years?? There is no option to delete my CC info unless I add a new CC first.
26 August 2025
Unprompted review
Reply from Night Zookeeper
Hi Kelly,
Thanks for sharing your experience using Night Zookeeper. We are sorry to hear that you have had issues with the cancelation process.
We have not been able to find any previous email communication with the email address you have provided, but I can confirm that your account has now been canceled and you will not be charged again. We were also not able to request any previous cancelation logs on your account which is why the subscription remained active.
Please note, customers are able to cancel their subscription at anytime from their parent dashboard or by reaching out to us. Additionally, we offer a 24 hour grace period for customers who have forgotten to cancel their subscription before the upcoming renewal.
I can confirm that your card details have been removed from our system, and customer's are able to reach out at anytime to request for data deletion.
Best Wishes,
Team Night Zookeeper
scam
It wasn't a good fit for my child yet. I wanted to wait to start paying for this until. my child was ready. I sent an email to cancel the account and never heard back. I emailed directly after doing some digging and they are refusing to help, or to refund. with this terrible and dishonest customer service, they are losing a future customer. This really reads as a scam now. dishonest company practices
27 August 2025
Unprompted review
Reply from Night Zookeeper
Hi Hannah,
Thank you for sharing your feedback, and we’re sorry to hear the program wasn’t the right fit for your child.
As we explained via email, the first cancelation request we received came a month after your subscription renewed, which unfortunately meant it was outside of our 24-hour refund window (as outlined in our Terms and Conditions).
That said, we really want to make sure nothing was missed which is why we requested more details about the email you used to initially request the cancelation. We are yet to hear back from you, but once we have this information, we’ll be happy to look into it further for you.
Best Wishes,
Team Night Zookeeper
My daughter loves this app
My daughter loves this app. She has being writing amazing stories with its help. We are very impressed with how easy it is to have her access her account and spend some time in it.
26 August 2025
Unprompted review
Reply from Night Zookeeper
Hello Fernanda,
Thank you very much for your review!
We're so excited that your daughter is enjoying Night Zookeeper, and it's boosted her writing confidence! We can't wait to read more of her stories.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Reply from Night Zookeeper
Hello Lauren,
Thank you very much for your review!
We are really happy to hear that Night Zookeeper has benefitted your daughter's learning journey.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
I am a military wife and just started…
I am a military wife and just started homeschool for the first year with my two daughters! I originally found out about Night Zookeeper after all of my extensive research while preparing for this fun journey of homeschool! I have been VERY pleased so far. My daughters love it. They love the fun aspects of it as far as creating their little characters and writing stories about each one. I happen to love the tutor feedback. It's very positive while also being informative! I would highly recommend Night Zookeeper to anyone!
25 August 2025
Unprompted review
Reply from Night Zookeeper
Hello Brittany,
Thank you very much for your review!
We are so glad to hear that Night Zookeeper has slotted into your homeschool curriculum and your children are having fun on their learning journey! Our tutors enjoy reading their work as much as they enjoy writing it!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
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