I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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3Months in…
Have been with Nightingale for about three months now and always have efficient but pleasant service.

Reply from nightingaledelivery.co.uk
Very efficient service
Very efficient service, the staff who take my order are really helpful and my products are delivered quickly

Reply from nightingaledelivery.co.uk
very good service
my first contact with nightingale and the staff were very friendly and helpful and were pleasant to deal with and made ordering supplies easy
R.Denney
Lauren was so helpful
Lauren was so helpful, calm and easy to talk too.
Lauren Explained the whole what where and whys with total ease.
Very professional, easy registration and easy ordering.
Highly recommend.
Superb company
Very efficient reliable company and polite helpful staff order put out for delivery very quickly
Very very few problems...
I used their online Chat service to enquire about an item I was expecting to receive. My query was resolved within 5mins. On the whole I have have very very few problems with their home delivery service.
Usual good service
Usual good service. Delivered on time. Keep up the good service.
Very helpful customer service
Very helpful customer service with very little waiting time. Orders sent quickly with no fuss.
Always efficient from ordering to…
Always efficient from ordering to delivery. Brilliant service.
Nightingales are a good service!
Nightingales are always dependable indeed. They are always so helpful when we phone, give good advice and deal with any query we might have. They are exceedingly quick to see to our request for items and quick to arrange delivery. All round – good service!
Excellent company with which to deal
The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’
The items are also listed on my doctor’s prescription. .
The company also contacts the client to ensure they are not running short of a product previously sent.
A makes a pleasant change to talk on…
A makes a pleasant change to talk on the phone with knowledgeable, efficient and caring customer service staff.
The company also send constant email reminders so we should never run out of the product and the delivery service from APC is second to none with constant email and text messages to advise delivery times.
All in all an excellent company
Great service,
I placed my order on Tuesday morning, I received my order on Thursday morning, Excellent service.
Super service
Super service. Staff on phone slays friendly and the phone is answered really quickly. Our second order arrived really quickly. The first one took a little longer as they have to get a prescription from our surgery but the second arrived within a few days. Would definitely recommend!
I am very pleased with the service I…
I am very pleased with the service I get from Nightingale
Everyone always very polite and deliveries very prompt
Driver didn't ring the bell
Driver didn't ring the bell. Can't hear if he just bangs the door.
Great service
We use this service for a large number of residents within our care home and have consistently received an impeccable standard of service. The products are of excellent quality, deliveries are prompt and reliable, and the support provided is always helpful and efficient.
I would particularly like to recognise Madalina for her professionalism, excellent communication and consistently prompt responses. Her support makes the ordering process straightforward and ensures that our residents’ needs are met without unnecessary delays.
We are extremely pleased with the quality of both the products and the service and would highly recommend them.
Great customer service
The lady i spoke to was very nice and helpful with changing a order for me and made sure if i needed anything else, great customer service!
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