Nieu Cabinet Doors Reviews 197

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the beautiful finish and high-quality materials. Many found the ordering process smooth and appreciated the helpful staff who assisted with design choices, measurements, and provided quick quotes. The customer service is frequently described as exceptional, with responsive and knowledgeable agents who offer great support throughout the process. Reviewers also noted the excellent packaging, ensuring products arrived in pristine condition. However, some customers experienced issues such as incorrect orders, damaged items upon arrival, or strong off-gassing from new doors. A few also mentioned communication glitches or difficulties with customer service responsiveness, while others found the removal of internal stickers challenging.

What people talk about most

Product

Consumers find the product to be of high quality and excellent. Many reviewers praise the cabinet doors for... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the cabinet doors,... See more

Order

Customers generally had positive experiences with the ordering process. Many reviewers found the ordering... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I could not be happier with our Nieu cabinet doors to upgrade the built-in IKEA PAX wardrobe. The paint colour we got matches Sherwin Williams Black Magic and the quality of the finish is perfection o... See more

Company replied

Rated 5 out of 5 stars

From quote to delivery, everything about our experience with Nieu was seamless. Their team helped us choose the right door sizes and frame options for our kitchen layout. Pricing was competitive, and... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the selection of cabinet doors available to customize IKEA cabinets. They are stunning in person and high quality. Scheduled a phone call with Brian to go over the design and plans for... See more

Company replied

Rated 5 out of 5 stars

Unhappy with IKEA front options, I found several beautiful modern options at Niue. We ordered multiple samples and planned the kitchen through IKEA. The Nieu representative then made sure we got every... See more

Company replied


Company details

  1. Cabinet Store
  2. Cabinet Maker
  3. Kitchen Remodeler

About Nieu Cabinet Doors

Written by the company

Nieu Cabinet Doors is a leader in the cabinetry space offering custom cabinet doors for cabinet refacing and custom IKEA kitchens.

All of our products are made to order, in designer curated styles and colors. With every piece crafted for your specific project, plus one of North America's only custom color programs, our quality and commitment to providing exceptional customer service set us apart.

Product offering includes:
- Cabinet doors & drawer fronts
- Cover panels, trim, filler, toekicks
- Hinge drilling
- Custom dovetail drawer boxes
- Hinges & drawer slides
- Floating shelves

We offer all of our doors:
- Raw (unpainted)
- Primed
- Painted in one of our standard colors
- Custom painted in Sherwin Williams or Benjamin Moore paints (+ additional charge applies)

We also offer TFL doors in both solid colors and wood grains, as well as a new line of premium 3DL Supermatte!

Unparalleled Quality

Written by the company

100% Made to Order Products and Friendly Expert Support
Our mission is to enable all customers to achieve their dream kitchen with quality, affordable materials, and friendly expert support. We'll guide you in your project, treat you like a friend, and ensure the products we supply are unmatched in quality and customization.

Free Shipping over $3,000

All orders over $3,000 ship free!

Enjoy free shipping on all US and Canadian orders over $3,000! Standard transit times apply.

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4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Customer service was great

Customer service was great and attentive. Had issues with a drawer front and they replaced it right away. Brian was excellent even when I had alot of changes to my order. Order was completed on time and packaged extremely well. I would definitely order from Nieu again.

1 April 2026
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Reply from Nieu Cabinet Doors

Thanks so much for sharing your experience with us, Michele!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I havn't reviewed a business for some time. but this team stands out!

1 May 2026
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Reply from Nieu Cabinet Doors

Thank you for the 5 stars, Matt!

Rated 4 out of 5 stars

Everything was very good

Everything was very good. It just took longer than I expected.

28 April 2026
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Reply from Nieu Cabinet Doors

Thank you for your review, Daniel! It looks like this was a painted order for a single cabinet door - our painted fronts have a lead time of 5-6 weeks prior to shipping regardless of order size. While we aim to get smaller orders out quicker we apologize if the timeline felt long for the size of the order!

Rated 5 out of 5 stars

I’m so impressed with the quality of my…

I’m so impressed with the quality of my drawer fronts! They are absolutely beautiful- I wouldn’t hesitate to order products from your company again and I would recommend you to anyone needing to replace cabinet doors or drawer fronts.

10 April 2026
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Reply from Nieu Cabinet Doors

Thank you so much, Joy! Super appreciate your kind remarks - glad that our quality impressed! :)

Rated 2 out of 5 stars

overpriced

overpriced, one drawer doesn't match others

20 April 2026
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Reply from Nieu Cabinet Doors

Hi Neil, it looks like you've left us two reviews about the same experience, so we will summarize the reply in this one here!

While we strive for perfection in product and packaging, damage due to a shipping carrier is always disappointing. Upon investigation, we don't have a record of a report of damaged product or an item with a mismatch in color - and we take this seriously. The only email we were sent post-purchase was documenting that there was some minor damage to the exterior of your delivery skid, and then no further correspondence or details if items inside were damaged.

If you can kindly email us at orders@nieucabinetdoors.com with photos of the damage, our team will get these items looked after right away for you!

Rated 5 out of 5 stars

Excellent Attention and Quality

The sales representative was amazing over the phone and on email every time. She was informative and patient. The quality of the doors ordered was beautiful. The measurements were adequate and the custom color selected was perfect!

I would highly recommend Nieu Cabinet Doors.

19 April 2026
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Reply from Nieu Cabinet Doors

Thank you so much Mariana! We'll be sure to pass along your warm remarks to your Nieu Team member, too!

Rated 5 out of 5 stars

We just finished a large home Reno and…

We just finished a large home Reno and Nieu did our kitchen, mud room and master bathroom cabinet doors! Customer service was excellent…. Any questions were answered very promptly. All samples were sent promptly. The cabinet doors are perfect…. No imperfections from shipping. Excellent instructions for the door/cabinet combinations.
Would recommend Nieu to anyone.

13 June 2025
Unprompted review
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Reply from Nieu Cabinet Doors

Thank you so much! It was a delight to be part of this beautiful project and we appreciate you taking the time to share your review!

Rated 5 out of 5 stars

Kitchen Remodel

I used Nieu to reface part of my kitchen this spring, changing out solid Ikea doors for glass-front ones. The experience was great!

The zoom consultation to check my measurements and style choices was very helpful. After that, the ordering process was smooth. The doors were really well-packaged and arrived earlier than expected.

They were well milled, fit perfectly in the cabinets, the old hinges fit too, and the mdf (DIY-option) took paint with no issues.

In addition to being a quality product, the assistance from the consultant and sales/order team was excellent.

1 February 2026
Unprompted review
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Reply from Nieu Cabinet Doors

Thanks so much Amanda! So glad we were able to breathe some life into your existing IKEA cabinets!

Rated 5 out of 5 stars

Boutique cabinets on a tight budget is a real thing at Nieu!

Like shopping for the perfect cocktail dress, finding the perfect cabinet fronts are an exercise in patience and resolve. When I stumbled upon Nieu, I knew I had found my solution. The offerings are on trend, not five years past but this season including a choice for grain direction. All this making my kitchen look like I paid WAY more for it than I actually did. Also, the physical product is excellent and the install was a breeze with Ikea cabinets. Bougie looking but easy on the pocket book. The customer service was also very helpful when I needed to reorder a piece because my contractor (husband) cut a piece incorrectly.

31 July 2025
Unprompted review
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Reply from Nieu Cabinet Doors

This REVIEW should get 5 stars! We love hearing feedback like this Abby, thank you so much for sharing!

Rated 5 out of 5 stars

I painstakingly drew the elevations and…

I painstakingly drew the elevations and measurements of my kitchen end panels , drawers and doors. It was quite an involving project getting all the colors and textures of the room pulled together. I worked with Julia, who was extremely helpful and patient with my questions and details of the project. I got too busy and tabled the project. When winter came again I got back into that mode and I reached out to Julianand she had all my sketch elevations saved and sent them back to me so I could dive back into it .

She made suggestions and helped clarified some of the measurements. I decided I had to re do the flooring and paint the walls and pulled the trigger on the order with Nieu cabinets. I ended up ordering about 68 doors and drawers and end panels. So it was a commitment that required my DIY skills to full attention.

The shipment came packaged extremely well and I was trying not to get overwhelmed with the amount of surfaces that were going to be replaced.

Every panel fit exactly like the originals with exception to the hinges that were suggested that I go with soft closing type. ( I am glad I did). There are some really great tutorials on you tube for how the drawer mechanisms come apart and re assemble. I paced myself to do some a few at a time as it requires your total concentration if you want to do it right. I recommend obtaining a jig for the handle pull drilling as you have one shot at drilling them correctly.

Overall, the quality is great, the support from Nieu cabinets is awesome, and I would highly recommend Nieu cabinets over having a local contractor spraying your old doors. They will still be old when they are done painting.

Thank you for providing me with great quality cabinetry.

30 April 2026
Unprompted review
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Reply from Nieu Cabinet Doors

Thank you SO much for taking the time to leave such a detailed review of your experience with us! We'll be sure to pass along the kudos to Julia, and appreciate you choosing Nieu to make your dream kitchen come to life!

Rated 5 out of 5 stars

My shopping experience was excellent

My shopping experience was excellent. It was very easy to communicate with a representative and submit the measurements for my IKEA cabinets. The delivery was fast, and everything went smoothly. I highly recommend!

29 September 2025
Unprompted review
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Reply from Nieu Cabinet Doors

Thank you so much, Marianne! Appreciate your recommendation!

Rated 5 out of 5 stars

Great product

Great product, 29 doors and drawer fronts came exactly as ordered, down to the 1/16". Packaged and labeled professionally.

6 February 2026
Unprompted review
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Reply from Nieu Cabinet Doors

Thank you so much, Warren! Glad we nailed it!

Rated 5 out of 5 stars

I could not be happier with our Nieu…

I could not be happier with our Nieu cabinet doors to upgrade the built-in IKEA PAX wardrobe. The paint colour we got matches Sherwin Williams Black Magic and the quality of the finish is perfection on the doors. Nieu staff were so helpful in providing info on how to prime and paint our other surrounding cabinetry to match and were very responsive when troubleshooting was needed. Can't recommend them enough, very happy with how our doors turned out!

18 June 2025
Unprompted review
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Reply from Nieu Cabinet Doors

Thank you so much Christine! Our products and our people are what we pride ourselves on, and we're so glad that we nailed it on your wardrobe!

Rated 5 out of 5 stars

If I was doing it all over

If I was doing it all over, I would work with Nieu again. They were knowledgeable and very professional. I liked the quality of the product. I have already referred them to a friend.

9 February 2026
Unprompted review
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Reply from Nieu Cabinet Doors

Thank you so much! We are grateful for your referrals, too!

Rated 5 out of 5 stars

Excellent support for my DIY kitchen refacing

My cabinet refacing project was 100% DIY. Tom was very helpful and patient. He met with me multiple times over Zoom to help me determine the fine details of updating our vintage cabinets with new doors and drawer fronts. Everything arrived as expected and installation was not challenging at all. My kitchen looks so modern now. I highly recommend Nieu for anyone bold enough to take on your own kitchen refacing project.

20 March 2026
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Reply from Nieu Cabinet Doors

Thanks so much Ashli! So glad to hear it hit the mark, and then some!

Rated 5 out of 5 stars

Happy Customer!

My new kitchen cabinet doors look fantastic! The customer service was outstanding. There were several months between my order and my install, and Nieu had no problem helping me, and making a couple of additional doors/drawer fronts as my project evolved.

7 January 2026
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Reply from Nieu Cabinet Doors

Thanks so much, Jacqlyn! So glad to hear we nailed it! :)

Rated 5 out of 5 stars

Great experience for DIY cabinet doors

I am loving my new cabinet doors. The entire process was simple and easy. Their order page made it simple to capture all the necessary measurements and details. It was also easy to reach out to a live agent for guidance and clarifications. The doors were very well packaged, beautiful and a perfect fit. I would definitely recommend ordering from Nieu.

16 March 2026
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Reply from Nieu Cabinet Doors

Thank you, Manon! Glad that the order form was helpful for shopping in confidence! Enjoy your Nieu kitchen!

Rated 3 out of 5 stars

Frustrating Process, Great Final Product

I initially found the website overly complicated, so I decided to call and speak with someone directly. At first, the representative seemed a bit unsure why I was calling about ordering cabinet doors, but we eventually worked through it and I was transferred to a service person who was very helpful.

I attempted to place my order through the website again but still found the process confusing, so I emailed Tom with labeled photos and measurements. I appreciated that he was able to use those to put the order together for me. However, when I received the quote, I didn’t review it as carefully as I should have, and unfortunately an entire door was missed.

When the order arrived, not only was that door missing, but the hinges were as well. I called immediately and was then informed that the hinges ship separately—something that had never been communicated. After looking into it, the service representative discovered that the hinges hadn’t been shipped at all. She arranged expedited shipping and offered a discount on the missing door, which I appreciated.

That said, the situation did cost me money, as I had a contractor come to install the doors and had to send him away due to the missing parts.. and I had to wait another month to rent out my unit.

After a long process that started in mid-January, the final cabinet door is finally being installed today. While I’m very happy with the final product—it looks great and fits perfectly—the overall experience was frustrating due to the lack of communication and ordering issues.

31 March 2026
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Reply from Nieu Cabinet Doors

Hi Christy, thank you for taking the time to reach out and share your experience. We want to address your concerns and encourage you to reach out to us at contact@nieucabinetdoors.com if you feel anything is missing after this reply!

Firstly, we apologize for the confusing web experience and interaction with our team - we have shared this feedback with our support team for improvement.

We took a look at the order timeline and your frustration about the timeframe and wanted to share some context: it looks like the order was placed on January 31st, and shipped out on February 20th (our lead time on painted orders is 5-6 weeks, so this shipped out early!)

The door that wasn't on the original order was processed March 6th when we were notified of it, then expedited, and shipped on March 23rd. While we completely understand the frustration of having hired help return to complete an installation, we wanted to ensure we highlighted that the original arrival date was actually earlier than our lead times, and the additional door was shipped out within 2 weeks of notifying us.

Making product custom to order from customer's measurements, we work hard to put processes in place to avoid mistakes from both the homeowner side as well as our own, and one of those is asking all customers to review and approve their orders. We understand that if the door was missed from the original list that's super frustrating, and offered a discount on the door to help resolve it.

If there's anything further you would like us to address please feel free to email us at the address above and we would be happy to assist you further.

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