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Company details

  1. Business and IT Consulting Agency

Written by the company

Nick Connection is your Washington, D.C. source for computer repair, cabling, Amazon Web Service, and more. We help businesses and families tackle their toughest challenges and do it with professional courteous service. Whether you have a laptop that won’t connect to your home Wi-Fi or you are a large company seeking to adopt new digital tools for enhanced growth opportunities, Nick Connection offers the same simple promise: Take advantage of local service from a Washington, D.C. native with affordable pricing and excellent quality of service. While we are a small company, we are experts in our fields, and can draw on years of experience and a wealth of resources to offer you exceptional service and capabilities.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Nick Connection came to my home to…

Nick Connection came to my home to analyze the problem with my desktop computer and told me what the problem was and how to fix it. Nick Connection ordered the parts, installed the parts, and delivered my CPU back to me. I am extremely happy with their service and will use them in the future as well as spread the word about the company and the good work they do.

26 December 2023
Rated 5 out of 5 stars

Exceptional Service and Unmatched Dedication by Nick at Nick Connection!

I had an unfortunate incident where I accidentally spilled an entire bottle of water on my beloved gaming laptop, and it seemed like all hope was lost. After researching several repair places, I discovered Nick Connection, and I can confidently say that Nick's expertise and exceptional service surpassed all my expectations.

Right from the start, Nick displayed a remarkable level of professionalism and promptness. Unlike other repair shops that charged a fee just for a diagnostic, Nick immediately took charge of the situation and offered his assistance without any upfront costs. He wasted no time in dismantling my laptop to assess the extent of the water damage and tried his best to repair each individual component before even discussing payment.

Despite the severity of the water damage, Nick's commitment to customer satisfaction shone through. He went above and beyond by successfully retrieving all my valuable data from the damaged laptop and transferring it seamlessly to my Google Drive. His technical expertise and attention to detail in this regard were truly impressive.

One aspect that truly sets Nick apart is his exceptional flexibility and understanding of his customers' needs. I had to reschedule multiple times due to my hectic work schedule, and Nick was incredibly accommodating, never once showing frustration or impatience. His kindness and open communication throughout the entire process made me feel valued as a customer.

While my laptop unfortunately couldn't be salvaged due to the extensive water damage, I left Nick Connection with a positive experience. Nick's determination, honesty, and integrity make him a true professional in his field. He genuinely cares about his customers and takes pride in delivering top-notch service.

I highly recommend Nick at Nick Connection to anyone in need of computer repairs or data recovery. His expertise, promptness, and willingness to go the extra mile make him an exceptional professional. Trust Nick with your technical issues, and you won't be disappointed!

Thank you, Nick, for your outstanding service and for surpassing my expectations. I will definitely be recommending your services to friends and family in need of computer repairs.

14 June 2023
Unprompted review
Nickconnection logo

Reply from Nickconnection

Thank you so much Ash!

Rated 5 out of 5 stars

NickConnection to the Rescue!!

When I dropped my MacBook Air and the screen shattered I was devastated. I then, quickly researched computer repairs near me and found NickConnection. From the onset of my inquiry, I was treated with the utmost professionalism. The response time was fast and the next steps super clear. More than this, the communication around the most cost effective replacement option revealed unparalleled transparency. NickConnection surpassed my expectation and I am more than pleased by the final outcome. Thank you for serving from the HEART. I am super grateful and happy that the Lord led me to your establishment.
NickConnection Get's THE JOB DONE!!
Peace, Love and Blessings beyond your imagination.
Dejon~

3 November 2022
Unprompted review
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Reply from Nickconnection

Thank you so much Dejon!

Rated 5 out of 5 stars

Phone camera replacement

Nick replaced a camera on my phone. It was quick and professionally done!

25 September 2022
Unprompted review
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Reply from Nickconnection

Thank you!

Rated 5 out of 5 stars

Nick was great

Nick was great, very knowledgeable and accommodating. He fixed my laptop pretty fast for a reasonable price. Totally recommend.

11 September 2022
Unprompted review
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Reply from Nickconnection

Thank you Jamil!

Rated 4 out of 5 stars

Nick helped us to improve the internet…

Nick helped us to improve the internet speed in our basement. He is a very friendly and responsive person. It was a pleasure to communicate with him. And now our internet works!

30 August 2022
Unprompted review
Nickconnection logo

Reply from Nickconnection

Thank you so much!

Rated 5 out of 5 stars

Nick was incredibly knowledgeable and…

Nick was incredibly knowledgeable and helpful. He was responsive through the entire process. It was a quick and easy experience to get my laptop fixed.

26 July 2022
Unprompted review
Nickconnection logo

Reply from Nickconnection

Thank you so much and it was a pleasure working with you!

Rated 5 out of 5 stars

Best help with technical problems

Best help with technical problems that I have ever received. Rescued info from damaged hard-drive and helped with working through unexpected glitches on new computer. Also, he he taught me things about how and why I was having difficulties. I am grateful- extremely.

30 June 2022
Nickconnection logo

Reply from Nickconnection

Thank you so much!

Rated 5 out of 5 stars

Apple MacBook

Nicholas was very helpful and professional thanks again for your help on fixing my screen.

22 June 2022
Unprompted review
Nickconnection logo

Reply from Nickconnection

You are welcome and thank you for choosing NickConnection!

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