Nicholson Eyecare is excellent. Claire is very thorough and efficient, and explains everything as she does my eye test, she couldn’t be better. The other staff are also excellent, explaining all o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have now purchased two pairs of glasses with Nicholson Eyecare. Sunglasses with multifocal lenses and every day glasses again with multifocal but also transition lenses. Excellent service throughout... See more
Company replied
I find visiting Nicholson Eyecare a pleasure, always greeted with a smile. Very efficient, prompt service when ordering new glasses or getting repairs. Clair is so good at explaining things in plain E... See more
Company replied
One of the most thorough, careful, helpful and considered eye tests I've ever had, using a variety of modern machinery and essential human skill and knowledge...followed and backed up by the shop flo... See more
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Company details
Written by the company
Nicholson Eyecare is a leading optometrist practice near Christchurch, offering a wide range of high-quality eyecare services including children's eyecare, contact lenses, NHS and private eye examinations, MECS, CUES, glaucoma monitoring, Ortho-K, Eye Plan and hearing care. We pride ourselves on providing exceptional customer service and ensuring our patients receive the best care possible. Trust us to take care of your eyes and vision needs.
Contact info
1 Runnymeade , BH23 8NJ, Christchurch, Bransgore, United Kingdom
- 01425673343
- info@nicholsoneyecare.co.uk
- nicholsoneyecare.co.uk
4.9
Excellent
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent Servuce
Excellent, personal service from a very caring team of professionals.
16 January 2025
Unprompted review
Reply from Nicholson Eyecare
Thank you so much Gilly. We hope to see you again soon at Nicholson Eyecare. Until then, take care!
Highly recommended optician
Maria is a very friendly and knowledgeable optometrist and I would not go anywhere else!
Nicholson has a wonderful range of frames to choose from and left me spoilt for choice! The staff at the front desk are so friendly and helpful too.
4 January 2025
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your positive experience with Maria and our team at Nicholson Eyecare. We are thrilled to hear that you enjoyed our selection of frames and found our staff to be friendly and helpful. We appreciate your kind words and look forward to seeing you again in the future.
The best in-depth eye examination ever!
I had barely sat down when Clare correctly diagnosed a problem with my eyes. What followed was an in depth examination of my eyes using top of the range German Heidelberg equipment. Clare patiently explained every test result and wrote down salient points for me to study later.
This was a very thorough, in depth investigation and Clare has referred me for further treatment at the eye hospital.
3 January 2025
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your experience at Nicholson Eyecare, Rob. We are thrilled to hear that Clare provided you with a thorough examination and excellent care. We are dedicated to providing top-quality service and we are glad that Clare was able to assist you with your eye health concerns.
From start to finish friendly staff and…
From start to finish friendly staff and very knowledgeable excellent service would highly recommend
3 January 2025
Unprompted review
Reply from Nicholson Eyecare
Thank you, Phil. We appreciate your kind review of Nicholson Eyecare and hope you will visit again soon. As a valued patient, we look forward to taking care of your needs in the future. Until we see you, take care!
The Team at Nicholson Eyecare are very…
The Team at Nicholson Eyecare are very efficient, kind, polite and caring. There is a wide range of frames to choose from and the staff are not pushy, and offer various options regarding new frames or keeping original ones to fit new lenses into. We have returned to them on many occasions for our annual check ups and due to their care my eye condition was discovered and treated by the hospital, following a referral onwards. I will always recommend Nicholson Eyecare for their service and care. Thank you
20 December 2024
Unprompted review
Reply from Nicholson Eyecare
Thanks Mr&Mrs Westlake for the wonderful review of Nicholson Eyecare! We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Very handy having Clare and her team…
Very handy having Clare and her team with in a short distance , very thorough and friendly company . Would recommend.
23 December 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to leave us such a lovely review, Eddie! We are delighted to hear that you found our team to be thorough and friendly. Your recommendation means a lot to us.
Highly recommended.
Lovely shop with very pleasant staff. Good range of spectacles especially for an independent business.
Very approachable optician who was keen to listen to my questions and requirements.
Will recommend this business.
17 December 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for taking the time to leave such a positive review, Ann! We are thrilled to hear that you had a great experience with us at Nicholson Eyecare. We pride ourselves on providing a wide range of spectacles and excellent customer service, and we are delighted that you found our staff to be pleasant and approachable. Thank you for recommending our business, it means a lot to us.
Eye care and referral
It was just so very refreshing to visit an eyecare specialist who was so very attentive and thorough and who referred me for a cataract removal swiftly and effectively. I can't thank Clare and he team enough
20 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for taking the time to share your experience, Fran. We are thrilled to hear that Clare and our team were able to provide you with attentive and thorough care. We are always here to help with any eye care needs you may have in the future.
Pleasant and informative experience
I have been to several opticians in the last year and this experience was very different. The welcome was very friendly and the consultation very professional with very up to date equipment. There was no rush and everything was explained very thoroughly with some useful feedback.
5 December 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your experience, Michael. We are thrilled to hear that you found our service welcoming and professional. We strive to provide thorough explanations and valuable feedback to all of our patients. Your kind words are greatly appreciated.
Great service in our village
Great service. Very thorough examination and prompt delivery of glasses after selection of frames. I also joined the Eyeplan insurance option which provided a worthwhile saving in my case.
Not the cheapest, but as always, cheapest does not give you the best.
A valued local business at the centre of our village community.
28 November 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your experience, Mike. We are thrilled to hear that you found our service thorough and prompt, and that you are satisfied with your Eyeplan insurance option. We are grateful for your support and appreciate your kind words about our business being a valued part of the community.
The prompt attention to a new elderly…
The prompt attention to a new elderly client. Extremely helpful. Nothing too much trouble. Appointments between Nicholson and Doctors very speedy.
24 October 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for your kind words. We are happy to be able to help, please let us know if we can be any further help in the future. Clare
Excellent service
Excellent service, with very professional care and great cost base.
24 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you, Michael. We appreciate your kind review of Nicholson Eyecare and hope you will visit again soon. As a valued customer we look forward to taking care of your needs in the future. Until we see you, take care!
First rate
This was my first visit to Nicholson Eyecare, having previously used corporate opticians through work schemes.
What a breath of fresh air! Clare and Holly could not have been more helpful. They were more interested in getting the prescription right than selling me a new pair of specs. I have greatly impaired vision in one eye and Clare took time to understand the condition and factor that in when testing. Given that my eyesight had not deteriorated significantly the recommendation was to stick with my current glasses.
I would have no hesitation in recommending them to anyone.
27 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your experience at Nicholson Eyecare, Brian. We are thrilled to hear that Clare and Holly provided you with exceptional service and took the time to understand your unique needs. It's wonderful to hear that you felt well taken care of and valued as a patient. We appreciate your recommendation and look forward to serving you again in the future.
Visited Nicholson Eyecare today for the…
Visited Nicholson Eyecare today for the 1st time…
Really impressed with the service provided by all members of this company.
Special mentions to Claire , Holly & Jasmin .
Friendly, knowledgeable and great advice from all …. A real pleasure to deal with..
23 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for taking the time to leave such a kind review, Paul! We are thrilled to hear that you had a positive experience during your visit to Nicholson Eyecare. Clare, Holly, and Jasmin will be pleased to hear that their service was appreciated. We look forward to seeing you again in the future.
Excellent professional examination and…
Excellent professional examination and customer service.
10 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you! We hope to see you again soon at Nicholson Eyecare. Until then, take care!
Really enjoyable experience.
Welcoming, friendly and knowledgeable team. Spotless, pleasant facilities.
19 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your experience, Lynda. We are pleased to hear that you found our team welcoming, friendly, and knowledgeable, and that you enjoyed our spotless and pleasant facilities. We appreciate your feedback and look forward to serving you again in the future.
Designer sunglasses
I gave my vintage Dior sunglasses to Clare for replacement varifical lenses and I’m delighted with the result. She was most helpful and professional.
10 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for your kind words, Vivien. We are thrilled to hear that you are delighted with the replacement varifocal lenses for your vintage Dior sunglasses. Clare always strives to provide helpful and professional service to our customers. We appreciate your feedback and hope to see you again in the future.
Again the whole team go the extra mile…
Again the whole team go the extra mile to look after us and our eye care......thankyou.
3 September 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for your kind words, Ella! We are delighted to hear that our team went above and beyond to take care of you and your eye care needs. We appreciate your feedback and look forward to serving you again in the future.
Excellent
Excellent service. Claire is very thorough and the staff are helpful and kind. The shop is quiet and comfortable. Such a difference from the big high street combines.
27 August 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you for taking the time to share your experience, Glenda. We are thrilled to hear that you found our service excellent and our staff helpful and kind. We strive to provide a comfortable and quiet environment for all of our customers. We appreciate your feedback and hope to see you again in the future.
Professional & friendly
Friendly, professional and very efficient. Also a quick turnaround on my new lenses 👍
20 August 2024
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for taking the time to leave us such a positive review, Dickie! We're thrilled to hear that you had a great experience with us and that you are happy with your new lenses. If you ever need anything else, please don't hesitate to reach out.
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