Nicholas Anthony Reviews 

38
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Extremely disappointing experience from start to finish. We spent over £81,000 with Nicholas Anthony expecting a premium kitchen and professional customer service. Instead, the project beca... See more

Rated 5 out of 5 stars

George was fantastic in designing our new kitchen and bathroom. Not only did he ensure that all our requirements were met he also found solutions to practical problems we struggled with and raised p... See more

Company replied

Rated 1 out of 5 stars

Advice for anyone choosing Nicholas Anthony (NA) to design their kitchen: 1: Go elsewhere 2: If you choose to stay, categorically say no to Siemactic manufacturing your kitchen. Siematic... See more

Rated 5 out of 5 stars

Nicholas Anthony fitted my kitchen several years ago and since then, a few minor points have required attention, as one might expect over quite a long period. Their after sales service has been excel... See more

Company replied

Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Kitchen Supply Store

Information provided by various external sources

Nicholas Anthony provides luxury kitchens and bathrooms from their own collection and kitchens from the luxury German brand, SieMatic.


Contact info

3.3

Average

TrustScore 3.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(38)

1 review in the last 12 months

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Rated 5 out of 5 stars

Absolutely delighted with the…

Absolutely delighted with the phenomenal customer service i have received from Nicholas Anthony for the last three years. I planned my kitchen with them back in 2019 and had it fitted in 2022 (new build). I had some minor bits that needed changing and the team have always responded so promptly to all of my requests, with nothing being too much trouble. The kitchen, utility, boot room and pantry are beautiful. The quality and finishing of the whole project is stunning and i can't recommend them enough. Thank you to Niko Rasides and Kevin Turner. You are a credit to Nicholas Anthony.

29 June 2023
Unprompted review
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Reply from Nicholas Anthony

Dear Hemina,

Thank you so much for taking the time to leave us a wonderful 5-star review on Trustpilot! We are absolutely thrilled to hear that you had such a positive experience with our kitchen installation service.

At Nicholas Anthony, our mission is to provide top-notch kitchen installations and deliver exceptional customer service, so it is incredibly rewarding to know that we achieved this goal with your project. We understand that a kitchen installation is a significant investment, and we always strive to go above and beyond to ensure our customers' satisfaction.

Your kind words and appreciation mean the world to us and serve as a fantastic motivation for our entire team. We will continue to work hard and maintain our high standards to bring the best possible service to all our valued customers.

If you have any friends or family who are also considering a kitchen installation, we would be honoured if you recommend us. We always welcome new customers and promise to extend the same level of professionalism and excellence they can count on.

Once again, thank you for choosing Nicholas Anthony for your kitchen installation needs. Should you ever require any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help!

Warmest regards,
The Nicholas Anthony Team

Rated 1 out of 5 stars

Advice for anyone choosing Nicholas…

Advice for anyone choosing Nicholas Anthony (NA) to design their kitchen:

1: Go elsewhere

2: If you choose to stay, categorically say no to Siemactic manufacturing your kitchen. Siematic kitchens are late, made to wrong measurements repeatedly, fail to detect and correct design flaws and look mediocre.

3: Have their design drawings looked over by another kitchen designer. As a layperson, you may not pick up on the design elements that are wrong or counter-intuitive (like a banquette designed too high that when the 8cm cushion is placed on it, your knees will hit the table, your finger gets caught by the microwave door when opening the fridge door etc.) once things go wrong, they will not correct them.

4: Have their contract reviewed by your solicitor, as they ensure they are protected under any circumstances, and once the kitchen is fitted and items have gone wrong, you can't get them to correct it.

Having met the MD of NA, I now understand why NA operates as it does. Most companies are a reflection of their owners, and NA's owner/MD does not take responsibility, hides behind his contract, tries to bully you, and throws you out of his showroom when he does not like hearing what you tell him.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Kitchen

George Green is fantastic designer and Nicholas Anthony offer a superb product. I recommend them to everyone who asks about our Kitchen.

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Returning customers - excellent kitchen designer!

We are returning customers with thanks to George. George is a meticulous designer with a fantastic eye for detail delivering a stunning kitchen for our home.

We were so happy with the results, having recently moved house, we returned! George has just designed our second Nicholas Anthony kitchen for our new home.

Nicholas Anthony kitchen design, delivery and after sales are second to none, highly recommend.

8 February 2021
Unprompted review
Rated 1 out of 5 stars

‘Too busy to be interested’ - arrogant and rude

I missed a design appointment due to a medical emergency and upon emailing and apologising, I get a response from their staff ::: ‘too busy to be interested’

Rude and arrogant.

1 December 2020
Unprompted review
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Reply from Nicholas Anthony

Thank you for taking the time to get in touch, Chandra. I’m sorry to hear of your experience. Are you please able to email us at info@nicholas-anthony.co.uk with more detail and we will investigate further?

Update - this issue was quickly resolved.

Rated 5 out of 5 stars

Great service. Great result. Great company

I had Nicolas Anthony design my kitchen. From design to supply to install the service was second to none.
Nicholas Anthony were in constant contact. Answering various enquiries. Solving issues promptly.
I wouldn't hesitate to use them again although the kitchen is of such quality I won't need to replace it for years.

19 May 2020
Unprompted review
Rated 5 out of 5 stars

Quooker Tap purchase

I came into the showroom, I was left alone to wander, but when I needed help, the assistant was so helpful and informative, I wanted to purchase a Quooker Tap, I even had a demonstration, I placed my order and was told how long it would take etc. So very helpful. Well done.

9 April 2020
Unprompted review
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Reply from Nicholas Anthony

Thank you for taking the time to share your feedback, Mrs Money. We are thrilled that we were able to help.

Rated 5 out of 5 stars

Excellent product great customer…

Excellent product great customer services. Would definitely use them again

9 April 2020
Unprompted review
Nicholas Anthony logo

Reply from Nicholas Anthony

We are delighted that you took the time to share your feedback. We look forward to working with you again, Mr. Cambridge.

Rated 5 out of 5 stars

I had excellent service

I had excellent service. Great communication throughout, the delivery arrived on time and the the quality of the product was exceptional.

9 April 2020
Unprompted review
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Reply from Nicholas Anthony

Thank you for taking the time to share such kind words. It was a pleasure to work with you, too.

Rated 5 out of 5 stars

selection and installation of Gaggenau oven and hob

Niko, at your Knightsbridge showrooms, did an excellent job helping us to select the right Gaggenau oven and hob for our kitchen. And when it came to installation, the fitter Adam Laing and his colleague did a superb job. We're delighted with the results.

9 April 2020
Unprompted review
Rated 5 out of 5 stars

Nicholas Anthony has provided me with…

Nicholas Anthony has provided me with an excellent service from start to finish. Adam in their Wigmore Street showroom worked with me on the design and specification of the kitchen, and I can say that there is nothing that I would change! The installation was quick and efficient, and the aftercare has been excellent. Kristian has been responsive to any minor issues that have arisen and ensured that they have been appropriately dealt with.
Nicholas Anthony has been a pleasure to work with.

9 April 2020
Unprompted review
Nicholas Anthony logo

Reply from Nicholas Anthony

Thank you for taking the time to share your experience. We are thrilled to have you as a customer.

Rated 5 out of 5 stars

Welcoming

Welcoming, knowledgeable with excellent advice and with a superb collection of clothing. A true gem in the desert of Cambridge and a shop that will be sorely missed.

9 April 2020
Unprompted review

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