I've over 50+ domains here, under 2 years, prices are tooo cheap, and support is very fast and cool, so overall - top team. instead of waiting tickets for hours, like others does, nicenic is like inst... See more
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See what reviewers are saying
Russian scammers are using this website to register their domains for their chat bots that are trying to scam people out of money. Domains such as viewers.shop and mystrm.store are registered via thei... See more
Company replied
Dealing with nicenic is not as easy as they want you to be leave. After reporting a fraudulent domain committing fraud, phishing, and Identity theft Nicenic would not take action. This is not the firs... See more
Company replied
NiceNic is still hosting wagtg.com which is a phishing scam that has stolen tens of thousands of dollars from our residents by sending fake invoice sms messages and directing them to this site. It see... See more
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Company details
Written by the company
NiceNIC is an ICANN-accredited domain registrar providing domain services since 2006. As a registrar, our role is to manage domain registrations, support transfers, and follow ICANN and registry policies, especially in areas such as abuse handling and domain compliance. Domain-related services often involve multiple parties, such as registrars, hosting providers, website operators, and third-party reporters, and the differences between these roles are not always clear to customers. Some experiences described in reviews may involve website content, hosting environments, or server-side issues rather than the domain registration service itself. We continuously work to improve response times, clarify processes, and provide better support experiences for our customers. NiceNIC supports individuals, businesses, and resellers managing domains across 2,500+ extensions, with a focus on transparency, stability, and long-term domain ownership. If you have questions or need assistance, our team is always available to help.
Contact info
Hong Kong
- abuse@nicenic.net
- nicenic.net
2.5
Poor
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Good
Great people their support team is really helpful I don’t know why people are giving one stars but they have fast support, good domains and all the staff are actually super kind. Thanks Helen
21 January 2026
Unprompted review
Reply from nicenic.net
Hi GalaxyGOD,
Thank you so much for your thoughtful review and for sharing your positive experience with us! We’re delighted to hear that our support team has been helpful and that we’ve been able to meet your expectations. We’re always focused on providing efficient service and ensuring that our customers feel supported.
We also appreciate you addressing concerns about some of the other reviews. We understand that feedback can vary, but we remain dedicated to maintaining high standards and handling every situation with care and transparency.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thanks again for your trust and support.
Best wishes,
Nicenic Team
I’m new to Nicenic and I’m honestly…
I’m new to Nicenic and I’m honestly impressed by their customer support. Fast, helpful, and professional. Your domains are definitely safe with them. Highly recommended!
27 December 2025
Unprompted review
Reply from nicenic.net
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our customer support and the safety of your domains. Your recommendation means a lot to us, and we’re grateful to have you as a customer.
Hosting criminal activity
Filthy rogue outfit who openly & persistently host stealing Bitcoin mining scam rackets, despite numerous take down notices having been issued. Obviously this is a criminal supporting nefarious company never to be trusted.
*Update for April 2026*
These scoundrels tried to flag my review as being allegedly false resulting in an attempted removal. Having submitted all proofs of their skulduggery to Trustpilot, Nicenic can no longer try to conceal their criminal content hosting practices. This company failed to even reach out to me so I could verify their wrongdoing. This just proves they have about as much integrity as a burglar, being deceitful to the core, while maintaining to be up to their necks in consistently facilitating hosting of covert criminal asset theft content. The FBI IC3 Internet Crime Division have been made fully aware of this company aiding & abetting criminal activity through hosting such.
30 December 2025
Reply from nicenic.net
Thank you for your feedback. We take all reports of fraudulent activity seriously and are fully committed to complying with ICANN’s policies and maintaining a safe, secure platform for all users. Please know that we do not support or facilitate any illegal activity, including scams or fraudulent behavior. Our role as a domain registrar is to provide domain registration services, and we follow strict procedures to handle any misuse, including investigating reported issues.
If you have specific evidence or further details regarding the website in question, please feel free to share them with us. This will help us investigate and take the appropriate steps to address the issue.
This domain provider is honestly the best
This domain provider is honestly top-tier. The dashboard is smooth and easy to use, and their customer support is excellent. What I really appreciate is that they respect their users and don’t engage in shady practices like stealing domains, which sadly happens with some providers nowadays.
I’m definitely planning to purchase more domains from Nicenic.
Keep up the great work!
5 November 2025
Unprompted review
Reply from nicenic.net
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our customer support and the safety of your domains. Your recommendation means a lot to us, and we’re grateful to have you as a customer.
Serious Concerns Regarding NICENIC’s Failure to Address Illegal Drug-Related Domains
There is a serious concern that the registrar NICENIC continues to allow domains involved in the illegal sale of narcotics (including mephedrone, amphetamine, cocaine, PVP, ecstasy, and others) to remain active despite repeated reports and substantial evidence.
Such inaction raises serious questions about compliance with registrar obligations and demonstrates a lack of due diligence in addressing clearly documented illegal activity.
22 December 2025
Unprompted review
Reply from nicenic.net
Hello Olga,
Thank you for taking the time to share this feedback. We understand why this would be deeply concerning, especially if you submitted repeated reports and felt that the evidence provided did not lead to the outcome you expected.
Reports involving alleged illegal drug-related activity are treated seriously. At the same time, decisions at the registrar level cannot be based on the seriousness of the allegation alone. They must follow a review process that considers the evidence submitted, the current status of the domain, the consistency of the findings, and the actions that are actually available within a registrar’s scope.
We understand that, from a reporter’s perspective, this can feel like inaction when a domain remains active. However, remaining active does not automatically mean that a report was ignored or left unreviewed. In some cases, additional verification or coordination beyond the registrar level may also be involved before further action can be taken.
That said, we do understand your concern that repeated reports should be met with clearer communication and a more understandable explanation of the outcome. If that did not happen here, we understand why the experience felt unsatisfactory.
If you are willing, please share the related domain names, report dates, or any reference details from your previous submissions, and our team will review the matter again carefully.
Thank you again for raising this.
— NiceNIC Team
Registrar riddled with Fraud, Phishing, and Malicious sites
I too, an independent security researcher who focuses on phishing, I agree with all other 1 star reviews. About 40 to 50 % of the phishing sites I analyze are registered with this Registrar. This simply cannot be a coincidence. It's statistically impossible... How is a Registrar not privy to this? How can, after several months or even years of massive amounts of abuse reports being sent, can they still not be privy to this? This is where I can only assume that this particular Registrar is complicit. That being said, they are now ignoring abuse reports again. For a short time they appeared to be minimally reactive to the reports, but now their minimal efforts have subsided once again. I suggest to all like minded individuals to report this Registrar, and every single one like them, to ICANN. Save your email chains, and take screenshots as evidence. Only then will these practices be stopped.
5 December 2025
Unprompted review
The worst registrar on the internet!
Phishing sites slow to get seized, their abuse reporting email sends you in a continuous loop of follow-ups to waste your time (very few respectable registrars do this). They do respond decently fast to their blackhatworld customers though!
22 November 2025
Unprompted review
Reply from nicenic.net
Hello,
Thank you for sharing your experience. We understand how situations like this can feel frustrating, especially when dealing with suspected phishing activity.
When abuse reports are submitted, follow-up questions may sometimes be necessary to clarify details or confirm the nature of the reported activity. We understand this can feel repetitive, but it is part of the process to ensure the case can be properly assessed and handled where possible.
Regarding response time, not every case can lead to immediate action at the domain level, as it depends on the available evidence and the scope of what a registrar can address. However, this does not mean the report is being ignored.
We would also like to clarify that cases are not handled differently based on where someone comes from or which community they are part of. All reports are reviewed based on the information provided.
If you are open to it, we would be glad to take another look at your specific case. Please feel free to share your report reference or relevant details so we can follow up further.
Kind regards,
NiceNIC Team
The most reliable domain provider out…
The most reliable domain provider out there!
Keep it up.
12 November 2025
Unprompted review
Reply from nicenic.net
Thank you so much for your kind words, Hitch.
We really appreciate your trust and support. Feedback like this means a lot to our team and encourages us to keep improving every day.
Kind regards,
NiceNIC Team
Reply from nicenic.net
Thank you very much, Admin Para.
We’re glad to know the process was smooth and that our support team was helpful. Your feedback is greatly appreciated.
Kind regards,
NiceNIC Team
petturlik
I am a security researcher and I dont think ive ever seen a registrar as neglegent as nicenic. They have an abuse report proccess sure, but they do the bare minimum to stay in compliance with ICANN guidelines.
Abuse tickets I have made were randomly closed without response in a hope which I would forget about the domain.
I have never seen a domain/site which is not a malicious be registered with nicenic. They also sent out marketing emails offering 'bulletproof domains' and 'domains with fewer abuse reports'.
People are getting scammed daily and nicenic just sits and watches, shame on you people.
29 October 2025
Unprompted review
Reply from nicenic.net
Hello Juk,
We take concerns about abuse handling seriously, and we would like to clarify a few important points for anyone reading this.
NiceNIC does not support, promote, or market “bulletproof domains” in any form. This type of activity is strictly against our policies and the obligations we operate under as an ICANN-accredited registrar.
Every abuse report we receive is reviewed based on available evidence, current activity, and the actions that are technically and contractually within a registrar’s scope. In some situations, action can be taken at the domain level, while in others, content is hosted externally and requires coordination with hosting providers or other parties.
We understand that if a report is closed without clear explanation, it can be frustrating. For this reason, we are continuously improving how we communicate review outcomes and evidence requirements, so reporters can better understand what was assessed and what additional information may be needed.
If you are open to it, we would genuinely appreciate the opportunity to review your case again. Please share the relevant ticket IDs, domain names, and supporting evidence with our abuse team so we can take a closer look.
We remain committed to handling abuse responsibly, transparently, and in line with our obligations.
Regards,
NiceNIC Abuse Team
I think you guys should work more on…
I think you guys should work more on providing responsive TLD, it's like paying for a domain and getting an anti-TLD just like it is in your description.
31 October 2024
Unprompted review
Reply from nicenic.net
Hello Tayze,
We’re sorry to hear this. We take feedback about support responsiveness and unclear product descriptions seriously.
We could not identify the exact case from the information currently shown on Trustpilot, but we would still like to review it properly. If you’re willing, please contact us with the domain name, ticket number, or the page you found unclear, and a senior team member will review it directly.
We are also reviewing our related page wording to make sure our descriptions are clear and accurate.
Kind regards,
NiceNIC Team
Not what I expected at all
I really wanted to give Nicenic a fair shot, but my experience left me frustrated and disappointed. I visited their website hoping to register a domain, but the whole process felt clunky and confusing. Pages loaded slowly, and I kept running into errors that made it hard to complete even basic tasks.
I reached out to their support team, hoping for some guidance, but the response was vague and didn’t actually solve the issue. It felt like I was talking to a wall, polite, but not helpful.
What bothers me most is how they handle feedback. I later checked their Trustpilot profile and noticed that a huge portion of their reviews are one-star, and they’ve flagged dozens of them. That doesn’t sit right with me. If customers are unhappy, the solution isn’t to silence them, it’s to improve.
7 October 2025
Unprompted review
Reply from nicenic.net
Thank you for sharing your feedback, and we’re truly sorry that your experience with Nicenic did not meet your expectations. We understand your frustration, especially when things don’t go as smoothly as they should.
We’re constantly working to improve our website’s functionality and support services. We’re sorry that you experienced slow page loads and errors while trying to register a domain, and that our support team’s response was not as helpful as it should have been. We truly value your feedback and will be taking it into account as we continue to make improvements.
Regarding your concerns about feedback management, we want to assure you that we take all customer feedback seriously. We are committed to making meaningful improvements, and addressing user concerns is a top priority for us. Silencing feedback is never the solution; it’s our goal to learn from our customers and deliver a better experience.
If you’d like to give us another chance, we would be more than happy to assist you in resolving any remaining issues. Please feel free to reach out to us again, and we’ll work to provide a solution.
Thank you for your patience, and we hope to make things right.
Disappointed and Misled by Nicenic
I had a recent and disappointing experience with NICENIC INTERNATIONAL GROUP CO., LIMITED. Their website gave me the impression of a professional domain service provider, but my interaction with them was far from smooth.
Despite browsing their site and attempting to engage with their services, I encountered slow loading times and confusing navigation. I reached out for support, but the response was delayed and unhelpful. It felt like they were more interested in deflecting responsibility than resolving issues.
What’s even more concerning is how they manage their Trustpilot presence. I believe in honest reviews and transparency, and based on my experience, I cannot recommend this company. I hope they take steps to improve both their service and their approach to customer feedback.
8 October 2025
Unprompted review
Reply from nicenic.net
Thank you for sharing your feedback, and we’re truly sorry that your experience with Nicenic did not meet your expectations. We understand your frustration, especially when things don’t go as smoothly as they should.
We’re constantly working to improve our website’s functionality and support services. We’re sorry that you experienced slow page loads and errors while trying to register a domain, and that our support team’s response was not as helpful as it should have been. We truly value your feedback and will be taking it into account as we continue to make improvements.
Regarding your concerns about feedback management, we want to assure you that we take all customer feedback seriously.Our focus is on improving the customer experience.
We sincerely hope you’ll give us another opportunity to serve you better in the future. Your input is crucial to our growth, and we are committed to making things right.
I rarely leave reviews
I rarely leave reviews, but this company left me no choice. The service was terrible from start to finish unresponsive customer support, misleading information on their website, and no accountability when things went wrong. I tried reaching out multiple times and got generic replies that solved nothing. I genuinely regret trusting them with my money and time. Avoid this company at all costs.
21 August 2025
Unprompted review
Reply from nicenic.net
Hello Otutu,
We’re sorry to read this. This is not the experience we want anyone to have.
We previously used Trustpilot’s information request process to try to identify the interaction and review it properly, but we were not able to match it to a specific ticket, order, or domain based on the information available to us.
We would still like to investigate this carefully. Please Submit a Ticket at NiceNIC homepage with the subject line “Trustpilot review – Oct 8, 2025” and include any relevant ticket ID, domain name, order email, or the specific webpage you found misleading. A senior team member will review it and respond within 12 hours.
If any information on our website was unclear, we want to identify the exact page and correct it. Thank you very much for your patience.
Kind regards,
NiceNIC Team
good support
11 September 2025
Unprompted review
Reply from nicenic.net
Thanks a lot for your kind words! We're glad our support could help and we'll keep working hard to be here whenever you need us.
They do not refund
I paid in goodwill certain amount of money via Bitcoin and I have this credit in my account but I can not withdraw it. They do not refund my money. So, how can I leave a positive review for a company who has such an unprofessional attitude? Somebody convince me and I will revise my review.
4 September 2025
Unprompted review
Reply from nicenic.net
Thank you for sharing the Email address, but I am sorry we can't match any username with this Email address.
Please refer to "13. Fees, Refunds, and Cancellation Fees" at https://nicenic.net/customer/legal.php, thank you for your attention and understanding.
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