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NGT Academy Reviews 929

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TrustScore 5 out of 5

4.8

Training School
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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the hands-on approach to learning, finding the practical exercises and labs highly effective for understanding and retaining information. Many appreciate the clear and easy-to-follow instructions, which make complex topics accessible, even for those with limited prior experience. The staff and instructors are frequently highlighted for their knowledge, support, and ability to teach in an engaging manner, making the overall service excellent. However, some customers noted that the amount of information presented can be overwhelming, making it challenging to retain everything. A few also mentioned that the pacing of instruction could sometimes be too fast or too slow on certain topics. Additionally, a small number of people expressed dissatisfaction with customer service regarding financial hardship and outdated curriculum in some labs.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of understanding and the self-paced... See more

Staff

People report positive experiences with staff. Customers consistently praise the instructors and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the helpfulness and... See more

Service

Consumers find service to be positive. Many reviewers highlight the helpful and professional staff, noting... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in skill acquisition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

NGT Academy has been a game changer for me. The instructors actually know how to teach, not just read slides. They break down complex networking concepts into simple, real-world examples and are a... See more

Rated 5 out of 5 stars

I have been looking for a program that would give me not only instruction on IT, but give me the opportunity to get some hands on training. I am a visual learning, along with the ability to understand... See more

Rated 5 out of 5 stars

My experience with the NGT Academy has been great. I would recommend this to any veteran or civilian that needed a career start or change. This is the future that we are headed towards and I believe N... See more

Rated 5 out of 5 stars

Chrystel is truly a gem at NGT Academy! From the very beginning, she’s been an incredible source of motivation and support. She doesn’t just guide you, she genuinely pushes you to reach your full... See more

Company details

  1. Training School

Written by the company

NexGenT (DBA NGT Academy) was founded by two Air Force veterans who have trained thousands of engineers for the military. They have combined the military-style training philosophy of job readiness with decades of network engineering and cyber security experience working at Cisco Systems, Arista Networks, and Dimension Data into an immersive program to get people into cyber security or networking careers faster and more effectively than ever! NGT Academy is on a mission to help 1 million people get tech jobs by 2030. There will be 3 million unfilled cyber security jobs in the market by 2021. We want to close that skills gap by providing people an affordable education that gets them job-ready for a career in cyber security. NGT Academy believes that students shouldn’t be left with outrageous debt from degrees that don’t teach the required skills to succeed in the workplace. We believe we have the best program to equip anyone to be cyber security specialists in the fastest way possible. We believe in having a strong foundation in network architecture before students go into our cyber security training. Once the student masters the fundamentals in networking, they are better prepared to step into our cyber security training program along with real-world projects.

Contact info

4.8

Excellent

TrustScore 5 out of 5

929 reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

over all great

it was a good course a little fast paced for beginners but overall great knowledge needs some updating for how fast this field is growing with upgrades but overall well done

11 November 2025
Unprompted review
Rated 1 out of 5 stars

All must understand that this course cost is at least $12500

All must understand that this course cost is at least $12500. People need to understand that this course is very expensive, and the marketing team—often operating from other countries—can be overly aggressive in their approach. Please be careful, do thorough research, and make sure to read the one-star reviews of this company first, before making any decisions.

Within just 15 minutes of my very first conversation, the marketing representative asked me to share my screen, saying he needed to help me “check my email.” In today’s environment of increasing cyber-crime, this type of request is extremely concerning. I declined immediately because there was no valid reason for him to see my screen.

9 November 2025
Unprompted review
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Reply from NGT Academy

Thank you for your detailed feedback. We value the time you spent speaking with our team, and we take your experience and concerns. especially those related to safety and communication, very seriously.

- On Course Cost and Transparency
We confirm that the investment for our program is substantial, and we aim for complete transparency regarding the cost throughout the admissions process. We regret that our initial marketing approach led you to feel the expense was not made clear, and we continuously work to ensure this is communicated effectively and respectfully.

- On the Interaction and Our Team
We appreciate the insight you provided regarding your 40-minute conversation with our team member.

Role Clarification: You were speaking with an Admissions Officer, whose primary goal is to determine if our rigorous, career-focused program is the right mutual fit.

Website Feedback: Thank you for pointing out the duplicate "Network Security Engineer" listing on our cybersecurity page. We take website accuracy seriously and can confirm that this minor display error has been immediately corrected by our development team.

- On the Screen-Sharing Request and Safety
Your concern about the screen-sharing request is a priority for us. We agree that caution is paramount, and we commend you for being vigilant about your personal data.

Context of Request: We understand you felt comfortable sharing your screen earlier in the conversation to highlight a website issue. The subsequent request for screen-sharing came when the Admissions Officer was attempting to help you locate and activate the free introductory course activation email after multiple delivery issues.

Our Policy: While the intent was to provide immediate technical support for a free resource, we absolutely respect the boundary when it comes to personal inboxes. We recognize that asking a student to share their screen to access personal email is outside of our standard best practice. We are using this feedback to review and reinforce our training to ensure all technical assistance is offered in a way that prioritizes prospective students' comfort and privacy above all else.

Ultimately, our Admissions Officer concluded that, due to the lack of cooperation in resolving technical and administrative issues necessary to start the program, we were not the right fit to meet your educational needs. We stand by the decision to ensure a positive experience for all our students.

We wish you the very best in your search for the right cybersecurity training program.

Rated 5 out of 5 stars

Amazing Program

I have been looking for a program that would give me not only instruction on IT, but give me the opportunity to get some hands on training. I am a visual learning, along with the ability to understand instruction manuals and videos, but hands on training really helps me out. Jacob Hess is an amazing instructor/mentor. He kept my attention the entire time and made things easy for me with practice and following along with him. Please keep up the great work and I am excited to continuing leveling up.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Stellar Program!

Well structured program with well taught lessons, enabling me with skills and knowledge for a career in the IT field. Very supportive staff and instructors.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

The Response time

The Response time, from Instructors and Mentor in the NGT Community Social. To assist in progress to achievement.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

First milestone FSNA

I just completed my first milestone in the Full Stack Network Associate program at NGT Academy, and it’s been an amazing experience! The course is well-organized and easy to follow, making even complex networking concepts very digestible for beginners like me with no prior experience.

Huge thanks to Jacob, my mentor and instructor, for his clear teaching style, patience, and deep knowledge—he truly makes learning enjoyable and effective. NGT Academy is doing an outstanding job preparing future IT professionals. Highly recommend it!

26 October 2025
Unprompted review

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