Nebraska Furniture Mart Reviews 

141,246
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 17,469 reviews, reviewers overwhelmingly had a great experience with this company. People love how exceptionally easy it is to find what they need using the clear online filters, informative product details, and simple website navigation. Shoppers consistently praise the fantastic selection of items, fair pricing, and completely seamless purchasing processes that make ordering online extremely convenient. However, some customers also noted occasional website glitches and technical errors when trying to complete online transactions or access accounts. A few reviewers additionally mentioned minor frustrations regarding unexpected price changes between visits, unexpected delivery delays, and unexpected fees charged for extra services.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless online shopping, simple... See more

Website

Reviewers highlight positive aspects of the website, noting that it is easy to navigate, search for products,... See more

Order

Clients share positive opinions on order, highlighting the simple website navigation and seamless purchasing... See more

Product

Customers consistently note positive experiences with product, highlighting a great selection, reasonable... See more

Price

Consumers find price to be positive, highlighting affordable rates and unbeatable deals compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual, I started my appliance search online with Nebraska Furniture Mart. Secondly, I checked online for unbiased product reviews. Thirdly, I researched other appliance vendors for products as wel... See more

Company replied

Rated 5 out of 5 stars

I have made several NFM online purchases and have always found it to be an extremely easy process. Product details are informative and easy to read and understand. The checkout procedure is quick an... See more

Company replied

Rated 5 out of 5 stars

After trolling various competitors and being presented with flaming hoops to jump through, I went to NFM's website and was presented with clear, equivalent financing terms and prices. Free delivery an... See more

Company replied

Rated 5 out of 5 stars

The ease of ordering. The only thing i think should be added is if you are using your Mart Card and your military status is on the account, then it should be taken off of the merchandise when you pur... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Electronics Store
  4. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(141,246)

16,833 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emergency Purchase

I needed a new oven after my old one had a malfunction. I found one quickly…and it was on sale!

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Rebecca! We appreciate you choosing NFM, and hope you have a great day!

Rated 5 out of 5 stars

I was able to add another piece of…

I was able to add another piece of furniture to an existing order for delivery.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Melissa! We appreciate you choosing NFM, and hope you have a great day!

Rated 4 out of 5 stars

Mattress found.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Alex! We appreciate the 4 star review, and hope you have a great day!

Rated 2 out of 5 stars

Customer Service needs to listen to the Customer

I had to go through 6 different departments to place my online order, associates were not very patient or informative they just sent me to another department,
I just needed help with the Delivery. I was on the phone for an hour!

10 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Pat! We are truly sorry for the frustration and delay you experienced while trying to get assistance with your delivery. Being transferred multiple times and waiting on the phone for so long is certainly not the level of service we strive to provide. Your feedback regarding our team's patience and communication has been noted so we can work on improving our customer experience.

Rated 4 out of 5 stars

Helpful associates

Please credit John David for assisting me with a couch.

2 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 4 star review, Jeana! To have your order assigned toa specific sales person, please contact our team at https://www.nfm.com/customer-services/. Have a great day!

Rated 5 out of 5 stars

Just what I was looking for and even on…

Just what I was looking for and even on sale!
Online order, very easy transaction!

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Gary. I am glad you enjoy our easy ordering process online. Thank you for your great review!

Rated 5 out of 5 stars

Very easy to do

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Peggy. I am glad you enjoy our easy ordering process. Thank you for your great review!

Rated 5 out of 5 stars

Easy and fast.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Kevin. I am glad you enjoy our easy and fast ordering process. Thank you for your great review!

Rated 5 out of 5 stars

Great experience

The whole process was simple from the credit application, and the 12 months interest was perfect. Great price on the recliner. I had originally got qouted $560 plus tax here locally at my hometown. I got a better deal and even got the 5 year warranty.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Christopher. I am so glad you enjoy shopping with our deals. We appreciate your feedback.

Rated 5 out of 5 stars

Easy ordering

So easy to order and pick up

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Pam. I am glad you enjoy our easy ordering process. Thank you for your great review!

Rated 5 out of 5 stars

Good experience online shopping

Good experience online shopping

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Deb. I am so glad you enjoy shopping with us online. We appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look