Next Gen Mobility Reviews 

Excellent customer service, great communication

Nextgenmobilty is great I purchased my aero&apex through them I’m completely new to this and have had so many questions about it and electric unicycles in general the customer support is top notch they have a plethora of knowledge and the response time that is so fast no matter the time day or night consistent 30min- 1 hour response time. Show to me that they truly value there customers

Pre-ordered a wheel from next gen mobility. It was easy and they were very communicative. Happy with the results. No complaints. Great price great service.

Price was the main draw, but their customer service was excellent as well. They answered my questions pre purchase(s).

After purchase, they continued to update through email which is the standard.

Overall I had a pleasant experience. Kudos to NextGen.

First of all, they have the best price of anyone. Second, it came in a timely fashion. Third, when I had questions, they were quick to respond with an answer. Great customer service.

Next gen mobility service is top notch. They are very communicative and will update you every time there is a update with whatever you order. I've order from other companies but I don't think I've had as wonderful of an experience than I did with next gen

I was originally wary of this sight whwn i first started looking for my first euc, but with the quick customer service responses to my inital questions about shipping times and tariffs were answered promptly I new they would be great. I purchased my euc at the end of April and received it mid June, and throughout its entire journey i was given updates at every point and when i asked for information about its arrival time or what was happening in the process i received quick responses.
I would gladly recommend that anyone buy from these wonderful people.

Everything was good. Satisfied with product but the suspension bolts seem to not be tight and the whole thing was moving on me. Have been receiving constant updates on how to fix and have good overall communication with the customer. It did take a long time for the Euc to come in but I don't believe that is the companies fault

Great Price and Service!

Love working with NextGen, thanks

Next Gen Mobility is killing it in the EUC game, delivering top-notch electric unicycles at unbeatable prices. Their customer support is next-level, and a special shoutout to Rob for guiding me step-by-step with patience, answering all my questions, and sharing his expert advice and opinions. James, Rob, and the team are rider-focused, transparent, and dedicated to ensuring you get the best deal without sacrificing quality. Don’t sleep on this stellar distributor—they’re redefining the EUC game with passion and precision! Ride safe everyone!
NEXT GEN FOR LIFE!

Great deals and great support. I was skeptical with such a big purchase, but now most or all my EUC needs will be purchased at nextgen.

Purchased Inmotion V14 & E-20. Great Service, great pricing, fast delivery, overall great experience, recommend 100%,Thank you!

As someone totally new to the EUC scene, I was stumped in regard to whether or not I really wanted to embark on the EUC journey. I had already placed an order on a hyper-scooter from another company, which was supposed to arrive about a month or so from the time I placed the order, but after a lot of Internet searches, I decided to go for a EUC. Even though I lost about $100 on my order from the other company for canceling my scooter order, I decided that the EUC looked more enticing. Then began the journey of a lot of internet searches for places from which to buy a EUC and which EUC to buy. Many places provided conflicting advice and strong opinions, and it was nearly impossible to find a live person with whom I could have an actual conversation. I found one place that was pretty generous with their live-person time, and I almost went with them…but then I stumbled across NextGen Mobility and found not only a live person (several) who patiently fielded my seemingly needless questions and concerns but also whose prices were much more appealing than the other places. I finally landed on what probably is too much EUC for me as a beginner, or so I thought, but after about 20 miles of riding I am glad I went big. The person with whom I spoke shared with me what to expect, and as a result I didn’t get frustrated or wonder what I was thinking at length. As a bonus, I was able to get my EUC much earlier than expected because the live person was keenly aware of what was in stock, in transit, and what was available as the result of another order that was placed by someone else that had unexpectedly become available. In addition, arrangements were made for me to drive to pick up my EUC rather than have it shipped…which resulted in me learning to ride much sooner. All in all, it would be tough to find a place that provides as much (live) knowledgeable service, availability of units, decent prices, and transparent overall process. Highly recommend!

Thank you so much, great customer service!!

Best customer service and sales in the game!

Great Experience. I had reached out via site and telegram and the interaction with both individuals was great. Above and beyond. Felt as I was being welcomed into a community. Great information and insight was provided on the EUC I was purchasing.

Before the sale prance was excellent
Appreciated the technical expertise and answers to my questions. But after the sale I honestly questioned and asked the community at large if “Next Gen” was a legitimate company as there was zero response to any of my inquiry’s. I felt like I had payed my $360 dollars and that’s all that mattered.

I’m happy that I received my product but I honestly considered for the first time doing a charge back on my credit card because “after sales” support was not a thing I experienced.