Next Gen Mobility Reviews 

Rob at NGM made purchasing incredibly easy with constant communication.

Ordered Grizzla Pads. Great they had them in stock and I didn’t have to wait the many weeks I usually have to.

Awesome company. I will always order from them first.

Love the business is family owned and locally operated. This is the first e-bike I’ve purchased and it was hand delivered and assembled at no extra cost. Unfortunately we had some mechanical teething issues (no fault of theirs) however they were always quick to respond to trouble shooting emails and did two trips to the sunny coast to work through the bike’s issues and even threw in some bike extras for our troubles. Love the dirodi gen 6 and NG mobility crew
Thank you and keep up the brilliant work

Nextgen Mobility was the best price available when I purchased, and they had all the latest wheels. I recommend Nextgen Mobility if you are looking to purchase an Electric Unicycle.
Thank You Nextgen Mobility!

Efficient. EUC arrived quickly, well packaged. Also ordered charger, consistent efficiency. Happy with service.

Leaperkim Lynx
Tracking updates were awesome.
Shipped very quickly ( 4 days) and was packaged very well.
Very happy with it and would buy from them again any day.
They will also price match and do group deals wich is awesome!

Next Gen Mobility is responsive and a great company to deal with.

Nosfet aero worth the wait!

Nextgen did a great job giving tracking updates, cargo ship expected dates, arrival, departure, etc.

Great wheel and smooth experience

Got my euc on time and in good condition at a great price!

Great wheel! My first EUC. I like the bounciness and maneuverability of it and it is not too heavy for me to carry up and down the stairs.

Very helpful, kind, and communicative. Took the time to answer all my questions! 100% would give Next Gen Mobility my business again.

Easy to navigate, and products delivery was quick, and product support is great. My only issue I had was making sure I am ordering the moto eye 6+ over the the other moto eye options AND understanding that I had to go back to moto eye's webpage to order my T.P.M.S., back up battery, and front mount camera. Rather than being able to order the accessories at the next gen mobility web page. I asked your virtual assistant and it led me to purchase the accessories at moto eye. The wording it used was just bit confusing at first. It would have been easier for the assistant to say accessories can be purchased on the moto eyes home web page. All and all the product and next gen mobility was top notch, and the issues I have are more my ability to differentiate how and to whom to order all of the parts and pieces from. With help from your virtual assistant I managed to get it all done. As a quick note thanks to a gentleman's in-depth review of the moto eye 6+ on You-tube I was able to learn that the 6+ was only sold on your platform and for good price. I would suggest that you guys extend awareness of the what your selling to great group users like motor cycle groups and utv groups. Thank you again, and great product.

Bought a Sherman-L from NextGenMobility in July 2025 and the charger started having problems within a month. Rob (the owner) responded quickly to my support request, offered some easy troubleshooting, and quickly sent out a warranty replacement when the troubleshooting didn't work. The replacement arrived quickly and has worked without issues thus far. I am extremely satisfied with my experience through Next Gen Mobility at this point and would definitely recommend them as a PEV dealer. 👍

The buying process was effortless. Took a time for the order but not totally on NGM. Very happy with the commitment and communication.

I am new to the EUC world. I can say the customer service is the type you don't see much anymore. And don't be scared to use the messaging app on the site. It usually is answered within minutes, and they will help you not only on the purchase, but even after you receive the product. This is definitely a company run by a person who wants to share his hobby, and not just to turn a simple buck.

Great prices and fantastic service will definitely be using them again

My Oryx arrived as promised by UPS. Unfortunately, the tail light didn't work. Customer support was superb. They coached me through checking to see if the connector was in the right place and sent me a replacement tail light in case the original was defective. It wasn't. They coached me through taking off the top cover (the YouTube video was really helpful) and I was able to find the floating wire and connect it to the motherboard. I'm subtracting a half a star because I felt like that should have been caught when they changed out the motherboard. However, I thought the customer support was outstanding.

Before I ordered I used the chat function to ask some questions about the Aero vs other wheels. I received very quick replies without pressure to upsell or even buy.

When I decided on a wheel I looked to see if Next Gen was a trusted retailer and saw they had good reviews from others not on the Next Gen site. This was true so I placed the order. We had a bit of a hiccup with Shopify, but again. Quick responses and accurate communication were the norm.

Communication as I waited was great and even when there was a slight delay I was notified.

The wheel arrived and I was able to get it out for about 60mi since Friday evening.

There have been no issues with the wheel, but I trust that if they do arise, I will get a response and help resolving them.

I will definitely consider Next Gen if (or, let's be honest, when) I am looking for another.

great service, very friendly.