NextDayMobiles.com Reviews 

116
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Google Pixel 10 Pro XL ordered in "good" condition and it arrived next day. The condition was excellent. There were a couple blemishes on the screen which is probably why they graded it down but in al... See more

Company replied

Rated 5 out of 5 stars

My wife urgently needed to replace her failing mobile phone and found one on the Next Day Mobiles website. We ordered it around lunchtime on Thursday and it arrived within 24 hours, meaning that she... See more

Rated 5 out of 5 stars

Item was actually better then described in my opinion , it came very quick,three working days . Ordered it late Wednesday night and came Monday morning from UK to Republic of Ireland. In a padded enve... See more

Company replied

Rated 5 out of 5 stars

I bought a refurbished Pixel 8 Pro from Next Day Mobiles which arrived in great condition. Unfortunately it suffered from some sort of hardware issue which caused the phone to overheat and turn off... See more

Company replied

Company details

  1. Cell Phone Store

Information provided by various external sources

https://t.co/LVIVjTfNAy | Specializing in second hand mobile phones.


Contact info

4.1

Great

TrustScore 4 out of 5

116 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(116)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased directly from Nextdaymobiles.com

Purchased a Pixel 6 via BackMarket from Nextdaymobiles.com. BackMarket said delivery on 11th or 12th January 2023 but it never came.. was sent via Dpd but the seller did not seem able or willing to chase Dpd for updates or for the phones whereabouts, which surely should be pretty simple???
Well Back Market says refund any time for any reason but it would appear that not having received the phone that had been paid for did not count for a refund...So can not really be without a phone and all that so have had to reach out to PayPal to resolve this matter.

I have now received a refund after involving Paypal

I have now purchased a Pixel 6 directly from NextDayMobiles.com and had a first class buying experience with Elis dealing directly with me. Fantastic phone no blemishes at all and it was delivered next day.
Many thanks to Elis and NextDayMobiles.com

14 January 2023
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there,

Really sorry to hear that. BackMarket is a separate company to us, and handle their own customer service. Unfortunately we do not have visibility or control over any communications between yourself and them. I do apologise if you've had a bad experience.

We are keen to put any issues right. But could not find any contact details or reference on the review, we have reached out via Trustpilot for more information so that we can get in touch and resolve any problems. Apologies again for any inconvenience caused.

Kind regards,

Rated 5 out of 5 stars

Excellent

Excellent. Phone in mint condition despite being refurbished. Fast delivery. Very happy. Would recommend 100%

3 December 2022
Unprompted review
Rated 1 out of 5 stars

Quality Control lacking - potentially insecure phone

Received a refurbished Pixel with bootloader unlocked. That means every time you power on the phone it will warn that it is not secure and you probably shouldn't use it. And that potentially the Android software on there is not genuine or has been tampered with.
Hardly something you can give to someone as the gift it was intended to be!
Given that it's unlikely to have been an attempt to distribute malware, this is presumably a result of whoever re-flashed the phone to a "clean" state didn't bother to do the job properly.
Hard to believe there is any quality control check done - couldn't miss something so obvious that shouts at you as soon as you turn the phone on.

I'm not a technical expert but I know enough that I was able - after a couple of hours' research - to re-flash the phone again myself with the official Android operating system AND lock the bootloader afterwards.

I imagine few customers would know how to handle this problem and would have had to return the phone.

Even though I've got it into a usable - and secure - state given the lack of quality control I'm now on tenterhooks to see whether the phone will actually work reliably after it's given as a gift.

25 November 2022
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there,

Really sorry to hear that. Customer satisfaction is a priority for us so we were really devasted to hear you weren't happy with your experience with us.

We would love to make things right, but as there is no name, or order number left with this review we can't locate the order. Please could you reach out via the contact us page on our website.

Apologies again,
Kind regards,

Rated 5 out of 5 stars

First time purchase

First time purchase. Delivered next day. No hassle. Definitely recommend and definitely use again when needed.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

This is the second phone I've purchased…

This is the second phone I've purchased from next day mobiles.Phone was in great condition, not a single mark on the screen, only a few tiny marks on the back of the phone. It looked almost new. Both phones delivered quickly and well packaged. Would highly recommend next day mobiles

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

My wife urgently needed to replace her failing mobile phone and found one on the Next Day Mobiles website. We ordered it around lunchtime on Thursday and it arrived within 24 hours, meaning that she was up and running by tea-time.
The quality of the phone was also exactly as described (excellent).
When we next need another replacement handset, we will be going straight to Next Day Mobiles.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Good setup, great service!

Their website is easy to navigate and I found exactly what I wanted by using their filters. The price was fair so I placed my order. My phone arrived one day earlier than expected and was exactly as described. I wanted the best condition and that’s what NDM delivered.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service & Phone

Rushed an order through for me even after 3pm - phone was better than I thought when it arrived next morning! Very happy with these and would definitely recommend to anyone. See you again soon

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Quick Service and Good Quality

I recently bought a Samsung Galaxy S10 specified as 'good condition and it's pretty much perfect, everything works well on it so far. Much cheaper comparatively to Envirophone and giffgaff

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Very user friendly site and great service

Very user friendly site - no messing around - easy to pay, and then a knock on the door next day as the phone arrives. And phone neatly set up to get organized with as few clicks as possible.. Can definitely recommend

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Ordered the phone with standard shipping and was posted with next day delivery which was really nice.

Phone is perfect, as described and I couldn't be happier with the service provided

8 September 2022
Unprompted review

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