Nexa Reviews 

1
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Telephone Answering Service

Written by the company

Nexa Receptionists offers 24/7/365 coverage to businesses across the United States. With virtual receptionists trained in each respective vertical, we provide unmatched service that integrates directly with your existing software. We apply industry-leading technology and solutions to integrate with software such as Google, Salesforce, ServiceTitan, Calendly, HubSpot, Monday.com and more. We fit into your workflows and input real-time data for you to make strategic marketing decisions. With NexaSchedule services, we answer calls within three rings and offer online chat and text to book appointments. We analyze trends so you can see when and how your customers are contacting you, a system known as NexaCapture. Our virtual receptionists provide sales intake as well as outbound lead generation in both English and Spanish. Our live answering services via NexaConnect ensure that your team remains responsive and accessible. Work with experts on our team for fast onboarding and around-the-clock answering services to increase your return-on-investment and improve customer satisfaction. Contact us today.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garrett Robins

Garrett Robins with Nexa is a true professional! He was able to clearly and precisely describe the many services they offer and help me choose the service that works best for my small business. I will recommend Garrett and Nexa in our business community here in Seattle. Well Done!

3 June 2026
Unprompted review
Nexa logo

Reply from Nexa

We are thrilled to hear that Garrett provided such a professional and informative experience. Taking the time to understand your business needs and clearly explain the available options is exactly the level of service we strive to deliver. We are especially grateful for your willingness to recommend Garrett and our team to the Seattle business community. Referrals from satisfied clients means a great deal to us, and we’re excited to support your small business as it continues to grow. Thank you again for your kind words and for choosing us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look