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NewtonX Reviews 1,522

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the surveys straightforward, intuitive, and engaging. Many appreciate the clear questions and the professional, seamless process. People also highlight the efficient payment system, noting that rewards are delivered promptly and that the company offers various payment options. The overall service is frequently described as excellent, with many finding the platform reliable and trustworthy. However, some customers have reported issues with payment for higher-paid or longer surveys, mentioning that they encountered error messages or were not paid despite completing the work. A few people also felt frustrated when they spent significant time on surveys only to be deemed not a good fit at the end, or when they were promised payment but did not receive it.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Payment

People report positive experiences with payment, noting that payments are often processed promptly and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and efficiency of... See more

Website

Reviewers mention positive feedback about the website, highlighting its intuitive interface, ease of... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been conducting surveys through NewtonX for a while now, and honestly, it’s been a fairly solid experience. The surveys are straightforward, the topics are usually interesting, and the pay hits e... See more

Rated 5 out of 5 stars

NewtownX has really stepped up their game. Their surveys have become noticeably smarter and more intuitive, which makes participating so much easier. The flow is clear, the questions actually make sen... See more

Rated 5 out of 5 stars

It makes me remember that comparison is the most importand base on the quality and price. Made me realise that there are other competitors of the product we use in the company. I am happy with Dell's... See more

Rated 5 out of 5 stars

If you're a NewtonX customer, you might think it's not real. From Mexico, I can tell you it's completely real. Tailored surveys, accurate questions, straightforward, clear, and legible. It's your best... See more

Company details

Written by the company

NewtonX is your end-to-end research partner, engineered to answer your toughest B2B questions with premium quality insights. We access a proprietary community of the world’s most elusive and verified professional experts, guaranteeing data no one else can provide. Our dedicated team of business consultants pairs this expertise with lightning-fast, AI-enabled insights via the NewtonX Hub, providing you with the industry’s best tools for data analysis. This partnership model ensures every finding is translated into clear, actionable strategy, enabling mission-critical decisions with absolute confidence. Visit newtonx.com to learn more.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Newton X is a phenomenal way to get…

Newton X is a phenomenal way to get feedback and thoughtful responses.
The questions are clear and yet comprehensive --allowing for nuanced answers. The system works perfectly, it's seamless.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Not trustworthy

I received an invite on Linkedin from NewtonX to participate in a survey and get compensated $75 directly afterwards. After passing the eligibility screening, I completed the survey on Dec 9. After 5 days I still have not received any payment. Similarly, no feedback/reaction on a friendly reminder email sent. Quite unprofessional, indeed.

9 December 2025
Unprompted review
NewtonX logo

Reply from NewtonX

Hi M, Thank you for your review, and we’re truly sorry to hear about the issue with your payment. Timely payments are a standard we take seriously, and we apologize that this wasn’t your experience. To help us resolve this quickly, please contact us at payments@newtonx.com with your full name, the email tied to your account, and the survey URL. Our team will prioritize your case and work to make things right. We appreciate your time—and your contributions to the NewtonX Professionals Community.

Rated 5 out of 5 stars

Awesome!

The company was a great experience to work with. They seem to be narrate very knowledgeable. It was a easy experience. Also I look forward to doing more business.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Order Delivery time

It makes me remember that comparison is the most importand base on the quality and price. Made me realise that there are other competitors of the product we use in the company. I am happy with Dell's service, as the Dell Pro 16 Plus (PB16250) XCTO and backpack that was purchased last month for the new staff in our Finance department, was received within 5 days and setup get ready before the new employee's start date. Normally, we wait for 3- 4 weeks for the order to be delivered.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Newton X has been great

Newton X has been great as I get to apply my knowledge in various areas of IT and new and emerging technologies to better help with their resarch. Payment has always been fair for my time and the platform is extremely reliable.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

This company approaches you for surveys…

This company approaches you for surveys and deems you not the right fit after spending an hour on completing the survey and you don't get paid. Never take another survey with this company

5 December 2025
Unprompted review
NewtonX logo

Reply from NewtonX

Hi Ashish, Thank you for sharing your experience—we’re sorry to hear about the disqualification, and we understand how disappointing that can be. We take this kind of feedback seriously and would like to look into it further. If you’re open to it, please email us at professionals@newtonx.com with your full name, the email linked to your account, and the survey link. Our team will review the details and follow up. We appreciate your time and value your place in the NewtonX Professionals Community.

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