Newton Appliance Services Ltd Reviews 51

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Had to use this service twice now. Excellent service. Lindsay was so helpful. James is a great technician, knowledgeable and resolved the issue. Would definitely recommend and use again

Rated 5 out of 5 stars

I've used the company on two occasions .. the first time to repair our fan oven and the second time to give an opinion on a repair to the cooker hood. The engineer was very honest and said the repair... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from James, someone who takes pride in his work and gets the job done without any hassle. I called regarding a broken washing machine door, and whilst here, asked if he would have a... See more

Company replied

Rated 5 out of 5 stars

Appointment made quickly and easily. Engineer had to make two visits to my home re washing machine. Both times punctual, polite and informative. Unfortunately needed parts which were not to be a... See more

Company details

  1. Appliance Repair Service
  2. Repair Service

Written by the company

Scotland's Leading, Local Appliance Services, we guarantee cost effective repairs. You care, we care One off Labour charge No hidden fees Certified professionals Workmanship and parts guaranteed Contactless payment available Service on your schedule Neighbourly company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Washing machine issue

Had to use this service twice now. Excellent service. Lindsay was so helpful. James is a great technician, knowledgeable and resolved the issue. Would definitely recommend and use again

20 September 2023
Unprompted review
Rated 5 out of 5 stars

We have used Newton Appliance Services…

We have used Newton Appliance Services many times and they have always been quick to respond and quick to get out to the property to complete any repairs.

Would definitely recommend for any appliance issues you may have

7 August 2023
Unprompted review
Rated 5 out of 5 stars

All correspondence was prompt

All correspondence was prompt, friendly and helpful. The engineer was great, arrived whe they said they would and we're thorough and professional. He was friendly and explained everything. Highly recommend

7 August 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Good Morning, Many thanks for taking the time to review our services, we appreciate your time and effort, I do hope you will use our services again, regards Lindsay

Rated 5 out of 5 stars

An honest and professional repair service

I've used the company on two occasions .. the first time to repair our fan oven and the second time to give an opinion on a repair to the cooker hood. The engineer was very honest and said the repair would be more expensive than purchasing a new hood ... which we did and fitted it ourselves. A very professional service that we will definitely use again.

14 June 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Good Morning, thank you for your review, this is very kind if you, and I'm pleased you will use us again, regards Lindsay

Rated 5 out of 5 stars

Recommend

On time, professional, friendly and got the job done. Highly recommend. Many thanks, Laura

5 July 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Good Morning, Many thanks for taking the time to review our services, we appreciate your time and effort, I do hope you will use our services again, regards Lindsay

Rated 5 out of 5 stars

I have used Newton Services for several…

I have used Newton Services for several years, mainly to maintain our Smeg range cooker. There service has always been excellent and they even managed to repair the cooker this time when the parts have been made obsolete, using the knowledge within their organization.
My thanks to them!
Richard

6 June 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Good Morning, Many thanks for taking the time to review our services, we appreciate your time and effort, I do hope you will use our services again, regards Lindsay

Rated 5 out of 5 stars

Fantastic

I’ve used Newton for white goods repairs for years now and have never been let down or disappointed.
Every repair has been effective, reasonably priced and performed promptly, very happy to recommend them.

12 May 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Good Morning, Many thanks for taking the time to review our services, we appreciate your time and effort, I do hope you will use our services again, regards Lindsay

Rated 5 out of 5 stars

Excellent customer service and with a smile :)

Excellent customer service and with a smile too. :) so many should take a leaf out this company's book.

James visited my home over the last six months with an ongoing problem with my B & Q oven / insurance issue, no one to be fixed by a repair I may add and their customer service was shocking! Reports gallore undertaken by James, finally the insurance company have taken his expertise and dealt with a refund as there has most definitely been a fault! Thanks James for helping to sort this issue, very much appreciated. I have already passed your details on as you know to others.

4 May 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Good Morning, Many thanks for taking the time to review our services, we appreciate your time and effort, I'm pleased we were able to assist in you. Take care, regards Lindsay

Rated 5 out of 5 stars

Fantastic customer service!

I honestly can’t fault these guys!

We called Newton appliances to install a hob and oven for us but only the oven could be installed due to an incorrect socket type. James was fantastic in providing us the information needed to pass on to the council so we could get the hob installed at a later date.

We’ve just had our second call out and now how a fully functional hob and oven!

James even charged us £30 both times rather than the £60 call out fee twice and said he’d done it as he’d only done half the job we’d originally called him out for.

The woman on the phone is also super patient and really helpful so overall, I’ll be keeping their number just in case!

Would definitely use again if we have any need for a repair or installation in future!

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Extremely helpful and informative during visit to my house, explaining their work all along the way.
Provided information after the visit as promised so 10/10 from me!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, extremely professional to the last detail highly recommended

6 February 2023
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

thank you for your wonderful feedback, you know where we are if you need us again. regards Lindsay

Rated 5 out of 5 stars

Stevie was fantastic

Stevie was fantastic! He'd been recommended through a friend and was friendly and got the job done, or sadly in this case said that it was time for a new dishwasher which we were expecting. Affordable, friendly and a great service!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Dishwasher delight

I thought my dishwasher was toast when a friend recommended James at Newton, I booked an appointment was given a convenient time slot in which James arrived in. He diagnosed the issue, repaired my washer and saves me spending hundreds of pounds on a needless replacement. Cant recommend highly enough and will 100% use in the future.

24 August 2022
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

I'm so pleased James came to your rescue and repaired your appliance. Many thanks for your review regards Lindsay

Rated 5 out of 5 stars

Fantastic service

Fantastic service ! Great communication , very friendly and could not have been more helpful.
Cannot rate them high enough so refreshing to deal with real people that care about the customer and their job

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Had James at my house today for a…

Had James at my house today for a repair...very attentive to the job in hand ...done a good repair which I am very happy with...would I recommend...yes...

30 May 2022
Unprompted review
Newton Appliance Services Ltd logo

Reply from Newton Appliance Services Ltd

Hey James massive thank you for a feedback. I am pleased you have provided ourselves a 5 star review. Lindsay

Rated 5 out of 5 stars

Good Service

Appointment made quickly and easily. Engineer had to make two visits to my home re washing machine. Both times punctual, polite and informative. Unfortunately needed parts which were not to be available till end of August. As this was done through an insurance policy my machine was replaced. No complaints about service.

6 May 2022

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