I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Company details
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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First time ordering from Newprint for…
First time ordering from Newprint for our organization. Won't be the last. The entire process was clear and simple. Good quality product.
6 September 2025
Reply from Newprint
Thank you for choosing Newprint! We’re so glad your first experience was smooth and that you’re happy with the quality of your order. It means a lot to have your trust, and we’re excited to continue working with your on future projects.
Is easy to get things all figured out
Is easy to get things all figured out, helpful crew.
9 September 2025
Reply from Newprint
Hi Percy. Thank you for sharing your experience! We’re so glad to hear our team was able to make the process smooth and helpful for you. Your satisfaction means a lot to us, and we look forward to supporting you again with your future projects
Very accommodating and easy to work…
Very accommodating and easy to work with. My printing was delivered quickly and the quality was great. Will use again and highly recommend.
9 September 2025
Reply from Newprint
Hi Teri. Thank you for your kind words! We’re delighted to know that your experience was smooth and that you’re happy with both the quality and turnaround of your order. Your recommendation means a lot to us, and we look forward to working with you again on future projects.
Overall easy to use
Overall easy to use, and prompt service. Looking forward to seeing the book, but the proofs look good. Thanks
7 September 2025
Reply from Newprint
Thank you for your feedback. We’re so glad to hear the process was easy and the proofs met your expectations! We can’t wait for you to see the finished book. Thanks again for trusting us. We look forward to supporting your future projects.
Easy, good quality and prompt
It was easy to make my order including paying for it and adding a discount code. The order was printed perfectly and shipped as promised.
27 August 2025
Reply from Newprint
Hi Janet. Thanks so much for sharing! We’re happy to hear the process was simple and that your order turned out just right. Can’t wait to help with your next project!
Stellar Customer Service
It was my first experience getting trading cards made. I had lots of questions and they were always promptly answered. Great customer service!
25 August 2025
Reply from Newprint
Thank you for sharing your experience with us! We’re so glad we could support you through your first trading card order and provide the answers you needed along the way. Your satisfaction is very important to us, and we look forward to assisting you with future projects.
Excellent Customer Service
Simple design process, straightforward ordering and on-demand customer service for questions through chat and email. Great experience!
21 August 2025
Reply from Newprint
We truly appreciate you taking the time to share your experience! It’s wonderful to hear that the process felt smooth and that our team was able to support you along the way. Feedback like yours inspires us to keep delivering excellent service, and we’re excited to assist with your next project.
Reply from Newprint
Hi Nicole. Thank you for sharing your experience with us! We’re so glad to hear everything turned out just as you expected. Your satisfaction means a lot, and we truly appreciate your trust and support. We look forward to serving you again soon.
a great experience
I had a great experience with my order. All the communication was clear and timely, and the booklets I ordered look beautiful. Thank you!
13 August 2025
Reply from Newprint
Hi Sarah. Thank you for sharing your feedback. We’re delighted to hear that you had a great experience and that the booklets met your expectations. Clear communication and delivering quality products are always our priorities, and it’s wonderful to know we achieved that for you. We truly appreciate your support and look forward to assisting you again in the future.
Soccer Cards Turned Out Perfect!
Soccer Cards Turned Out Perfect! I bought them for the team at the end of the season – the quality was excellent, and the paper stock was perfect. It was my first time using newprint.ca, and I will use it again if the need arises.
7 August 2025
Reply from Newprint
Hi Laurie, Thanks so much for your feedback! We’re so glad to hear the soccer cards turned out perfectly and that you were happy with the quality and paper stock. It’s great knowing they made a special end-of-season gift for the team. We’re happy you chose Newprint for your first order and would love to work with you again soon.
I got to speak directly with a kind…
I got to speak directly with a kind person who helped me select what I needed. I didnt have to deal with a robot.
It made 100% difference in my purchasing.
I will do more business with you in the future.
The magnets are perfect
Thanks
Christina
7 August 2025
Reply from Newprint
Hi! Christina. Thank you for sharing your experience! We’re so glad you were able to connect directly with our team and get the personalized support you needed. It’s wonderful to hear that made a 100% difference in your purchase. We’re thrilled you love the magnets and look forward to serving you again in the future. Your trust and support mean a lot to us!
Tired of inferior NCR paper
As a new customer I was looking for a better source for my carbonless forms, the former company had changed their stock and the impression barely made it through to the second sheet and almost never made it to the third. I made them aware of the issue to no avail. Newprint sent me a sample, the paper was top quality, thick, but, still able to transfer as expected. Erin was personable and helpful, even following up to see how the paper sample worked out. It will be a short time before I actually start to use the forms, but, I have no doubt I will be thrilled.
29 July 2025
Reply from Newprint
Thank you for sharing your experience! We’re pleased to hear that our NCR paper and service met your expectations. At Newprint, we’re committed to providing high-quality products and attentive support, and we’re glad Erin was able to assist you throughout the process. We appreciate your trust and look forward to serving you again soon.
Reply from Newprint
Thank you for your kind words! We’re glad we could assist with your credit and order. Your satisfaction means a lot. Looking forward to serving you again!
Very smooth process…
I’m very happy with the product that I ordered, the whole process was very smooth and fast, for sure I’ll be ordering again.
Thank you
30 July 2025
Reply from Newprint
Thank you so much for your kind words! We’re so glad to hear the process was smooth and the final product met your expectations. Your satisfaction means a lot to us. Looking forward to your next order.
Bottle Tags
I ordered bottle tags and they were super quick to ship and the quality of print was excellent.
29 July 2025
Reply from Newprint
Hi! Alison. Thank you for your kind words! We’re so glad to hear you were happy with the quick turnaround and the quality of your bottle tags. It’s always a pleasure to deliver products that meet your expectations. Your support means a lot, and we can’t wait to work with you again soon!
I had a lot of questions and I was…
I had a lot of questions and I was helped by Erin McDonald all the way through. We responded VERY quickly and helped our project go smoothly! The final product is just as I imagined!
29 July 2025
Reply from Newprint
Hi! Valerie. Thank you so much for your kind words.
We’re delighted to hear that Erin was able to support you throughout the process and that everything went smoothly. Knowing the final product matched your vision means a lot to us. We truly appreciate your feedback and look forward to assisting you again soon.
Reply from Newprint
Thank you so much for your feedback! Your satisfaction means a lot to us. Looking forward to working with you again soon!
Erin and your team really put in the…
Erin and your team really put in the effort to please the customer.
23 July 2025
Reply from Newprint
Thank you so much for your kind words! We're truly glad Erin and the team met your expectations. Your feedback means a lot and keeps us inspired to do our best. We appreciate your support!
Reply from Newprint
Thank you so much for your feedback! We’re happy to hear you were pleased with the product, pricing, and fast shipping that’s exactly the experience we aim to deliver. We truly appreciate your support and are grateful to have you as a valued customer. Looking forward to serving you again soon!
Product was great
Product was great ! Shipping fast and good service from Elie.
22 July 2025
Unprompted review
Reply from Newprint
We’re thrilled to hear that you loved the product and appreciated the fast shipping. Elie will be so happy to know his service made a great impression. It truly means a lot to us. Your feedback motivates us to keep delivering excellent service and quality products. Thanks again for your support, and we look forward to serving you again soon!
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