I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Company details
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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Website is very easy to use
Website is very easy to use. Prints look fantastic. Showed up a week or two after ordering them. Thanks!
28 March 2025
Reply from Newprint
Hi! Justin. Thank you so much for taking the time to share your thoughts! We’re so glad to hear you found the website easy to use and that the prints turned out just as you wanted. We're grateful for your support, and if there's anything else we can do for you or if you have another order coming up, just let us know – we’re always here to help.
Top quality experience
It is an easy-to-use website that makes submitting and having my first 3 books printed easy. The final product was produced and delivered ahead of the schedule and the books turned out perfect.
28 March 2025
Reply from Newprint
Hi! Bill. Thank you so much for your feedback! We're really glad to hear that our website made it easy for you to get your first three books printed. It’s great to know the final product turned out perfect and that we could deliver ahead of schedule. Our goal is to make the process as smooth as possible, so we’re happy it worked well for you. If you ever need anything else or have more books to print, just let us know – we'd love to help!
Beautiful cards and brochures
We are a startup business that relies on fast and beautiful quality printing and newprint delivered early and super high quality! If moms business needed high volume printing on time, I'd send her there for sure.
26 March 2025
Reply from Newprint
Hi! Tom! Thank you so much for sharing your experience with us—it really means a lot. Feedback like yours helps keep us motivated to deliver the best quality and service we can. We’re genuinely honored that you’d recommend us for your mom’s business too! Whenever you need us, we’re here and can’t wait to work with you again soon!
Best print shop in the country!
Best print shop in the country! Highly recommend! Always wonderful to deal with and they produce quality products for fair prices. We tell everyone to go here!
27 March 2025
Reply from Newprint
Hi! Jenny. Thank you so much for such a thoughtful review! We truly appreciate you taking the time to share your experience with us. It’s been a real pleasure working with you, and we’re so glad to hear that you’re happy with everything. Your recommendation means the world to us, and we’ll continue doing our best to ensure we provide great quality and service every time. Thanks again for your support—it really makes a difference!
Reply from Newprint
Hi! Justin. Thank you so much for your kind words! We’re really grateful for your trust and are so glad to hear we’ve been able to meet your expectations all these years. It’s a pleasure working with you, and we look forward to many more!
Better then expected
Better then expected
The quality of the product was better then expected
Thank you
19 March 2025
Reply from Newprint
Thank you for trusting Newprint! We sincerely appreciate you taking the time to share your positive review. It truly means a lot to us that the product exceeded your expectations. Your feedback motivates us to continually enhance our offerings and provide the best possible service. We look forward to welcoming you back soon!
Great communication
Great communication. Friendly staff who sent regular reminders and a great final product.
19 March 2025
Reply from Newprint
We really appreciate your feedback and are so glad you’re happy with both our service and the quality prints. Your satisfaction is our priority, and we’d be more than happy to assist you again with your next order—just let us know!
it's my first order and havent received…
it's my first order and havent received yet. hope its what i expect
19 March 2025
Reply from Newprint
Thank you for your order! We truly appreciate your trust in us, and we understand the excitement of waiting for your first order. We genuinely hope it meets your expectations and we're here to assist you in any way.
First time using New print
First time using New print. I haven't received my order yet but I was pleasantly surprised by how easy it was to order. Their website easily uploads the graphics and fits them to their templates with ease. I was stressing about getting this project done and NewPrint made it such an easy painless project and at a great price! I'm excited to explore what other products can fit my business needs. Thank you!
19 March 2025
Reply from Newprint
We truly appreciate your kind words and positive feedback! We're thrilled to hear that you found our website easy to use and that you were able to complete your project with ease. We strive to make the ordering process as simple and straightforward as possible. We're excited for you to explore our other products and services and look forward to helping you with your future projects. Thank you for choosing NewPrint! We’re here to make your printing experience simple, affordable, and reliable
Reply from Newprint
We appreciate your kind words! We strive to make ordering easy and provide excellent service and look forward to serving you again.
Reply from Newprint
Thank you for sharing your experience! We’re so glad to hear that you’re happy with the cards. Your feedback is truly appreciated, and we look forward to the opportunity to serve you again!
Great first time experience with Newprint
It's rhe first time I do business with Newprint was looking for NCR Pads for billing and had went on Google to find a supplier this is where I found Newprint so I went ahead and created a account and to my pleasure I found exactly the product I needed even got help for the template in a record time !! Really excellent customer service.Cant wait to get my first order i know it will be perfect as before sending it to print Newprint sends you a proof to me to approve this was awsome as I could see my file sent was within the guide lines.Really a great supplier that I will continue doing business with
Best regards
George
12 March 2025
Reply from Newprint
Thank you so much for your kind words and for choosing Newprint for your first order. We’re truly grateful that our service could meet your needs, and we’re glad to hear the proofing process was helpful to you. Your satisfaction is very important to us, and we’re excited for you to receive your order. We look forward to continuing to serve you and are thankful for the opportunity to be part of your business.
From start to finish
From start to finish, my experience has been so positive. The website is so helpful, offering lots of choices when choosing the product, and excellent follow-up afterwards with approving the proof, to having it arrive at my door within a week of ordering. Super happy with the quality and customer service.
10 March 2025
Reply from Newprint
We are so pleased to hear about your positive experience! It's wonderful to know that you found our website easy to use and that you were happy with the selection of products. We strive to provide excellent customer service and are thrilled that our efforts were appreciated. We are also happy to hear that you were impressed with the quality of your order and the speed of delivery. Thank you for taking the time to share your feedback.
Reply from Newprint
Thank you so much for your kind words! We're thrilled to hear you're happy with the quality of the cards. We truly appreciate your feedback and look forward to fulfilling your future orders!
Great service!
Customer service was very attentive in answering my questions, sent me samples and followed up to see if had any more questions. The website was easy to order from and their products are well printed.
10 March 2025
Reply from Newprint
We're so glad our team could assist you and provide the support you needed. It’s wonderful to hear that the website was easy to use and that you're happy with the quality of the products. Your feedback truly means a lot to us, and we’re grateful for the opportunity to work with you. If you need anything else, we’re always here!
Great Bookmarks, great price
Second time I'm buying Bookmarks from Newprint, went great each time.
9 March 2025
Reply from Newprint
Thank you for choosing NewPrint again! We're so glad to hear both orders went smoothly. We appreciate your trust and look forward to serving you again!
Customer service can be improved
Customer service can be improved - not always the most polite. Also very petty to tack on a 3% surcharge to pay by credit card.
7 March 2025
Reply from Newprint
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused and appreciate your thoughts. We’ll work on improving our service and carefully consider your input regarding the credit card surcharge. Your satisfaction is very important to us, and we truly value your business.
Great service
Great service! I had trouble creating an account but the customer service was helpful. I also enjoyed the explanation of options on the website. Great options to choose from.
9 March 2025
Reply from Newprint
We're truly grateful to hear that our customer service team was able to assist you with your account setup and that you found the website helpful. It’s wonderful to know you enjoyed exploring the options we offer. We sincerely appreciate your feedback and look forward to helping you with any future orders!
Reply from Newprint
Thank you for your wonderful feedback and you had a great experience with our team. Rita and Erin will be so happy to know their efforts made a difference. Look forward to assisting you again in the future!
Intuitive ordering process, quick delivery
We had some questions that were answered quickly. The ordering process was straightforward and delivery was fast
28 February 2025
Reply from Newprint
We're so grateful to hear that your questions were answered quickly and the ordering process was smooth. We truly appreciate your support. We look forward to serving you again soon!
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