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See what reviewers are saying
I have used Newpop many, many times and they have never failed to be less than perfect. Great service, good communication, and stellar products. The shipping isn't overnight, but that is one of the re... See more
It is the second time I m buying products from your shop.Ibelieve the most important thing is reliability.Although there was a little delay l was sure I would get my package in a perfect condition as... See more
Company replied
Newpop Italy has an excellent Customer Service Care 🏆🏆🏆. Especially at their website while using the online chat service, you get the best service - and I must mention the kindness of Gaetano... See more
Company replied
Company details
Written by the company
newpop nasce nel 2001 da una forte passione per l’ home-design prefiggendosi fin da subito l’obiettivo di rendere accessibile a tutti i migliori oggetti di design dedicati all’arredamento della casa e dell’ufficio. Il vasto catalogo offerto da newpop è composto da oggetti di design prodotti dai migliori Brand di fama internazionale che hanno scritto la storia del design mondiale, come: Arflex, Driade, Iittala, Moroso, Stelton, O Luce, Brionvega, Danese Milano, solo per citarne alcuni, ma anche da Brand emergenti e innovativi, oltre a sostenere autoproduzioni indipendenti di giovani e talentuosi designer i quali possono godere di una interessante visibilità. Tramite l’iscrizione gratuita a newpop si potrà accedere a tutte le offerte e sconti periodici molto vantaggiosi, che verranno comunicate attraverso le newsletters e altri strumenti di comunicazione. Gli iscritti godranno di tantissimi altri servizi annessi come : assistenza sull’arredamento, informazioni utili, curiosità e tendenze legate al favoloso mondo del design. Inoltre puoi seguire newpop, condividendone la passione per il design, attraverso i principali social network, come Facebook, Twitter, Google+, Instagram e Pinterest. La mission di newpop è quella di offrire a tutti benessere nel vivere quotidiano, attraverso oggetti destinati a durare nel tempo. Lampade, librerie, tavoli, sedie, accessori per la tavola ben disegnati e funzionali sono più che oggetti belli, perché agevolano i gesti quotidiani, accrescendo la qualità della vita di chi con essi convive. A tutto questo si aggiunge la competenza e la serietà di una realtà come newpop che, grazie all’esperienza consolidata negli anni, attraverso un’attenta e scrupolosa attività di ricerca e agli intensi rapporti consolidati con i migliori brand che operano nel settore, riesce ad offrire sempre il prezzo più basso, rendendo così accessibili a tutti il possesso di questi meravigliosi prodotti che rendono unici ed esclusivi gli ambienti di chi ci abita.
Contact info
Via Giuseppe Lazzati, 15, 93015, NISCEMI, Italy
- 0240032017
- customercare@newpop.it
- newpop.it
4.0
Great
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My items were delivered promptly…
My items were delivered promptly without delay. I will definitely buy from Newpop again. Highly recommended.
20 August 2022
Reply from Newpop
Gentile Cliente,
la ringraziamo per il suo ordine e per la preziosa recensione che ci ha dedicato.
Cordiali saluti,
newpop
Beautiful Cutlery at a Great Price and Fast Shipping
I purchased 3 sets of 60-piece Sambonet ‘Taste’ cutlery. The price including shipping to Florida, USA and tax was very reasonable. Shipping via DHL was very fast. I placed the order on Monday and received the cutlery on Friday. Newpop.it was very easy to deal with. Their customer service is very prompt at responding to my email. I highly recommend them.
5 August 2022
Unprompted review
Reply from Newpop
Gentile Cliente,
la ringraziamo per il suo ordine e per la preziosa recensione che ci ha dedicato.
Cordiali saluti,
newpop
Excellent service
Excellent service, questions regarding delivery to UK and packaging answered promptly. Delivered promptly and able to see where exactly my parcel was via the app shop.
Items were very well boxed to prevent any damage when in transit.
Will definitely use again.
23 July 2022
Reply from Newpop
Gentile cliente,
La ringraziamo per il suo ordine e per la bellissima recensione riservataci.
Cordiali saluti,
Newpop
Fast delivery and well packaged…
22 July 2022
Reply from Newpop
Gentile cliente,
La ringraziamo per il suo ordine e per la bellissima recensione accordataci.
Cordiali saluti,
Newpop
Very happy with my purchase
Excellent product selections, prices, qualities and customer services. Good communication to the customer about the backorder items. Fast and reliable shipping. Highly recommend Newpop!
30 June 2022
Reply from Newpop
Dear Customer,
Thank you for your order and for your valuable review.
Best regards,
newpop
I did not know Newpop but I ordered and…
I did not know Newpop but I ordered and frankly I am very satisfied.
Communication is very good with this trader.
Shipping costs for France are reasonable.
I will not hesitate to order from this site again.
27 May 2022
Great customer service
Great customer service! Very prompt in answering my questions. Was hesitant to order item for delivery to Singapore but I am very glad I did.
22 May 2022
Reply from Newpop
Dear Customer,
Thank you for your order and for your valuable review.
Best regards,
newpop
Shipped to the US took a minute but it…
Shipped to the US took a minute but it was worth the wait.
12 May 2022
Reply from Newpop
Gentile cliente,
La ringraziamo per il suo ordine e per la bellissima recensione.
Cordiali saluti,
Newpop
Great experience from start to finish!!!
Great experience from start to finish! Product received well packed and just as described. Fast shipping and great price! It was a pleasure doing business with NewPop!
28 April 2022
Reply from Newpop
Dear Customer,
Thank you for your order and for your valuable review.
Best regards,
newpop
Price is worth the wait
Good customer service, and good prices. Worth the wait for delivery
22 April 2022
I found the items I wanted on sale & I…
I found the items I wanted on sale & I received them earlier than expected, in perfect condition!
11 April 2022
Viva Newpop
Very quick delivery for international shipping! Coffee is exactly what I expected. Even with expensive shipping costs still lower cost than buying domestically, in bulk of course! Will definitely buy again :)
10 April 2022
Your customer service department has…
Your customer service department has been excellent. Thank you.
1 April 2022
Took a chance ordering an item without…
Took a chance ordering an item without knowing anything about this company. The email communication was excellent and the item arrived earlier than scheduled. Would use again. Highly recommended!
3 March 2022
My order was handled with care and…
My order was handled with care and shipped very quickly. I am very pleased with the customer service and definitely recommend.
11 February 2022
Excellent client service!
Excellent client service!
Immediate reaction to replace the broken plate I received.
I am very satisfied with the products
28 January 2022
The toaster won't operate in the US!
The beautiful toaster came very quickly, and I only gave a poor review because it came to me in the USA, but will only function in Europe! I tried to have an electrician convert it to our electrical system but he assures me that would destroy the toaster.
I would be terribly grateful if you would let me know how to return it. And if, by any chance, you have a model that will plug into American AC electrical outlets. I can't bear to have it go to waste.
20 January 2022
Received a broken wine glass
Received a broken wine glass. The item was improproperly packed for shipment, in a flimsy box, without any insulation against shock on 2 sides. There was no way to communicate with the seller about the situation.
11 January 2022
Extremely Fast Shipping to the US
Extremely Fast Shipping to the US - I found an item that was very difficult to find and received it to the US very quickly. Thank you for making it easy to order and the fast delivery!
3 January 2022
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